1999 DODGE DURANGO Complaints

AT 65,000 MILES, MY MECHANIC TOLD ME THAT MY BALL JOINTS WERE BAD. HE ALSO SAID THAT DURANGO'S APPARENTLY HAD PROBLEMS WITH THEM SINCE HE HAD ALREADY REPLACED AT LEAST 20 OF THEM. THE FRONT END OF MY CAR HAD BEEN CREAKING FOR AWHILE WHEN I WOULD HIT A SPEEDBUMP OR BUMP IN THE ROAD. I AM A WOMAN AND DID NOT KNOW THAT THERE WAS A PROBLEM. I HAVE GONE ONLINE AND RESEARCHED THIS AND HAVE SEEN ALOT OF COMPLAINTS FROM DURANGO OWNERS ABOUT THIS PROBLEM. MY NIECE ALSO OWNS A DURANGO AND I TOLD HER ABOUT THE PROBLEM. SHE HAD TO BRING HER CAR IN FOR A DIFFERENT REPAIR TO HER DEALER, SO SHE ASKED THEM TO CHECK HER BALL JOINTS. THEY SAID THAT HER BALL JOINTS WERE BAD AND NEEDED TO BE REPLACED. SHE ONLY HAS 35,000 MILES ON HER VEHICLE SO HER REPLACEMENT WAS COVERED UNDER WARRANTY. THE DEALERSHIP TOLD HER THAT DURANGO BALL JOINTS HAVE TO BE REPLACED EVERY 30,000 MILES. AT THE TIME THAT I FOUND OUT ABOUT MY BALL JOINTS MY FAMILY AND I WERE LEAVING THE NEXT DAY FOR A VACATION BY CAR. SO I HAD TO REPLACE MY BALL JOINTS AT A COST OF $700.00. I BELIEVE THAT A PROBLEM EXISTS AND IT IS A SAFEY HAZARD. MY MECHANIC TOLD ME THAT IF THE BALL JOINT BROKE IT CAN CAUSE A SERIOUS ACCIDENT. MY DURANGO HAS GIVEN ME ALOT OF PROBLEMS. I HAVE BEEN TRYING TO GET MY TRANSMISSION FIXED SINCE I PURCHASED THE VEHICLE AND THE PROBLEM IS ONGOING. NEXT WEEK I HAVE TO MAKE MY FOURTH APPOINTMENT WITH THE DEALER TO TRY AND GET MY TRANSMISSION FIXED. I DO BELIEVE THERE IS A PROBLEM WITH THE BALL JOINTS AND I DO NOT THINK THAT THEY SHOULD BE ABLE TO LET THIS SERIOUS CONDITION CONTINUE.*AK

ENGINE SEIZED UP WHILE DRIVING. VEHICLE CHECKED BY DEALER WHO ADVISED CONSUMER HE COULD NOT DETERMINE CAUSE. . DEALER REPLACED OIL PRESSURE SWITCH THE DAY PRIOR.*AK

ENGINE BLEW FROM SUPPOSED SLUDGE BUILD UP THAT HAD SUPPOSEDLY BEEN REMOVED 1 YEAR AGO BY JERRY'S DODGE. NOW THERE SAYING AT SAFFORD DODGE WHERE THE VEHICLE IS CURRENTLY LOCATED AND HAS BEEN DENIED THE EXTENDED WARRENTY CLAIM THAT THERE IS REALLY NO WAY TO REMOVE SLUDGE.*AK

TOOK VEHICLE IN FOR AN ALIGNMENT AND BOTH UPPER AND LOWER BALL JOINTS ON RIGHT SIDE WERE WORN. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

DRIVER'S REAR SEAT BELT WILL NOT RETRACT FROM RETRACTOR. DEALER NOTIFIED . FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

INTAKE SEAL LEAKED ALLOWING MOST OF THE OIL TO BURN. I WAS DRIVING ON THE ILLINOIS TOLLWAY AND THE OIL GUAGE DROPPED TO NEAR ZERO AND THE WARNING TONE DINGED. WHEN I EVENTUALLY PULLED INTO MY DEALER 6 QUARTS OF OIL LATER, THEY IMMEDIATELY NEW IT WAS THE INTAKE SEAL AND THANKFULLY I HAD 3 WEEKS LEFT ON THE WARRANTY.*AK

ABS LIGHT ON DASH CAME ON. DEALER REPLACED ABS VALVE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

DURING STATE INSPECTION MECHANIC NOTICED BOTH LOWER FRONT BALL JOINTS WERE WORN OUT, AND HAD TO BE REPLACED. IN APRIL 2002 RIGHT FRONT UPPER BALL JOINT WAS REPLACED.*AK

SEAL AROUND ALL WINDOWS ON BOTH SIDES ARE WEAK/DISFIGURED/BUMPY AND OUT OF SHAPE, NOT KEEPING WATER FROM ENTERING COMPARTMENT. OWNER IS AWARE OF OTHER DURANGOS WITH SAME PROBLEM. *AK CONSUMER STATES SEALS RUSTED AWAY AND WERE REPLACED AT HER EXPENSE. *SLC

TOOK MY DURANGO IN TO MY MECHANIC TO HAVE TIRES BALANCED AND ROTATED AND A 4-WHEEL THRUST ALIGNMENT. HE ADVISED ME THAT MY UPPER AND LOWER BALL JOINTS WERE BAD. I CALLED THE DEALER WHO WANTED ME TO HAVE THEIR MECHANICS DIAGNOSE IT. THEY AGREED THAT THE BALL JOINTS WERE BAD. I CONTACTED CHRYSLER'S CUSTOMER SERVICE DUE TO THE EXPIRATION OF THE 36,00 MILE WARRANTY. THEY AGREED TO REPLACE THE BALL JOINTS AND I WOULD PAY A $100 DEDUCTIBLE. A FILE WAS OPENED. ON AUGUST 2, 2002 I TOOK MY DURANGO TO MY MECHANIC TO HAVE A ROUTINE TIRE BALANCE AND ROTATION DONE. MY MECHANIC ADVISED ME THAT MY LOWER BALL JOINTS WERE BAD. I TOOK IT TO THE DEALER , BUT CHRYSLER REFUSED TO DO ANYTHING TO CORRECT THE PROBLEM.*AK