1998 DODGE DURANGO Complaints

BALL JOINTS HAD TO BE REPLACED IN MY 1998 DURANGO IN 2002. I KEPT HEARING POPPING NOISES FROM THE FRONT WHEELS WHEN I TURNED INTO A PARKING SPACE OR CAME TO A STOP SIGN.*JB

MY 1998 DODGE DURANGO VIN [XXX], NOW NEEDS A THIRD BALL JOINT REPLACEMENT. WHY WAS NOT THE 1998 MODEL YEAR RECALLED FOR THIS PROBLEM LIKE THE 2000-2003 MODEL YEARS? CERTAINLY THREE FAILURES OF THIS COMPONENT IN 72,000 MILES IS A SAFETY DEFECT AND SHOULD BE INCLUDED IN A RECALL. PLEASE REVIEW 1998 MODEL YEARS FOR INCLUSION IN THE RECALL.*AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I OWN A 98 DURANGOS HAS SAME PROBLEM AS 2000-2003, BALL JOINTS PROBLEMS.CONSUMER WANTS TO KNOW WHY DID THE RECALL EXCLUDE THE 1998-99? *BF THE CONSUMER STATED THAT THIS WILL BE THE SECOND TIME REPLACING THE BALL JOINTS IN THIS VEHICLE IN 80000 MILES. *TC

I AM FILING THIS COMPLAINT AFTER HEARING OF ALL THE BALL JOINT FAILURES ON DURANGOS AND THE RECALL ON 2000-2003 MODEL VEHICLES. MY DURANGO IS A 1998 MODEL AND I AM ABOUT TO REPLACE THE BALL JOINTS FOR A SECOND TIME AT 80,000 MILES AS I AM GETTING THE DREADED CLUNKING NOISE AGAIN. I USE MY DURANGO FOR NORMAL DRIVING AND HAVE NEVER SEEN THIS TYPE OF FAILURE IN A VEHICLE. I WAS RAISED IN DETROIT AND KNOW SOMETHING ABOUT CARS. I ALSO DON'T UNDERSTAND WHY THE RECENT RECALL DOES NOT GO BACK TO THE ORIGINAL MODEL YEAR AS THE SAME PARTS AND FAILURE MODES APPEAR TO BE PREVALENT IN 1998 AND 1999 MODELS. I'M HOPING SOMETHING WILL BE DONE AS I CANNOT AFFORD TO BE CHANGING BALL JOINTS MORE OFTEN THAN MY TIRES AND BRAKES, NOT TO MENTION THE SAFETY RISK.*AK

THE CONSUMER HEARD A CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE WHILE MAKING A TURN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND RESULTS SHOWED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *JB

A RECALL (04V596000) FOR THE UPPER BALL JOINTS HAS BEEN ISSUED FOR DODGE DURANGO MODELS 2000 -2003, HOWEVER THE CONSUMER HAS THE 1998 MODEL AND IS EXPERIENCING THE SAME DEFECT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

ALL OF THE VEHICLE'S BALL JOINTS HAD TO BE REPLACED. *NM THE CONSUMER STATED THAT THERE WAS A PROBLEM IN THE FRONT END OF THE VEHICLE. THE RECALL DID NOT INCLUDE THE CONSUMERS VEHICLE. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE AMOUNT SHE PAID FOR SERVICE. THE ABS AND BRAKE LIGHT CAME ON . THE RIGHT INNER TIE ROD ASSEMBLY WAS REPLACED. *TC *JB

DRIVING APPROX. 25 MPH ON ICY ROAD, TURNED RIGHT ONTO ANOTHER ROAD AND "IT WAS AS IF YOU THOWED THE VEHICLE INTO NUETRAL". CAUSING VEHICLE TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROADWAY.*AK

NOTICED SUSPENSION NOISE IN FRONT. DEALER IDENTIFIED DAMAGED UPPER BALL JOINTS AND REPLACED THEM BOTH.*AK

CONSUMER COMPLAINED ABOUT A STEERING PROBLEM. HE TOOK VEHICLE TO DEALER FOR SERVICE, AND IT WAS DETERMINED THAT THE BALL JOINTS WORE OUT AND LOOSENED. *AK