1999 DODGE DURANGO Complaints

FRONT BALL JOINTS WORE OUT AND CAUSED NOISE, RESULTING IN MALFUNCTIONING OF THE STEERING SYSTEM, WHICH COULD CAUSE LOSS OF CONTROL. DEALER REPLACED THE BALL JOINTS. *AK.ET.

ENGINE LOCKED UP-MANUFACTURER SAYS DUE TO IMPROPER MAINTENANCE IE.NO OIL & FILTER CHANGES REGULARLY..HAS BEEN DRIVEN APPRX 60 MILES PER DAY TO COLLEGE...MILES PUT ON IT ARE HIGHWAY MILES..HAVE RECIEPTS OF ALL OIL & FILTER CHANGES..APPRX EVERY 5000 MILES..FEDERAL MAINT SCH AND CHRYSLERS SHOWS FOR THAT TYPE OF DRIVING EVERY 7500...CHRYSLER WILL NOT FIX DENIED WARRANTY FOR IMPROPER MAINT EVEN THOUGH THEY WERE SHOWN RECIEPTS...THEY MORE OR LESS CALLED US LIERS...DEALERSHIP WAS SURE CHRYSLER WOULD OKAY WARRANTY REPAIR...SLUDGE BUILDUP WAS IN FILTER OIL WAS BLACK...A2 MECHANICS HAVE TOLD ME IF SOMETHING CAUSED MOTOR TO GET HOT IT WOULD BURN THE OIL MAKE IT BLACK AND WHEN IT COOLED DOWN LOOK LIKE SLUDGE....WE CANNOT AFFORD TO REPAIR THIS OURSELVES..WE PAID ENOUGH FOR VEHICLE AND WERE ASSURED OF A GOOD WARRANTY...DAUGHTER DRIVES THIS AUTO TO SCHOOL SO I AM SURE TO MAKE SURE EVERYTHING IS OKAY AND KEEP THE OIL CHANGED IN IT..WE HAVE A DODGE AVENGER AND HAD 2 DAKOTAS WITH NO PROBLEMS..SO WE DO KANOW HOW TO TKE CARE OF OUR AUTOS...WE HAVE A 93 BLAZER WITH 114,000 MILES ON IT WE MUST BE DOING SOMETHING RIGHT....PLEASE HELP US....*AK

THE BACK HEATER VENT DID NOT WORK IN THE DODGE DURANGO WHEN WE BOUGHT IT, BUT WE DIDN'T REALIZE IT FOR A MONTH LATER WHEN IT GOT COLD OUTSIDE. IT TOOK OUR DEALER ALMOST ALL WINTER TO GET A HEATER SWITCH FOR MY DURANGO. I STILL DO NOT HAVE A NEW SEAT BELT FOR THE DRIVERS SIDE AND ITS BEEN ALMOST A MONTH SINCE THE DEALER SAID THEY WERE GOING TO ORDOR IT. NOW I WOULD LIKE TO KNOW IF MY DODGE DURANGO IS ONE OF THEM THAT IS ON THE RECALL LIST FOR A NEW BRACKET FOR THE FUEL TANK. *AK

THE PROBLEM IM HAVING IS THAT THE ENGINE SHUTS OFF AT ANY SPEED. IT STARTED BACK IN OCT 1999 AND I'VE TAKEN IT IN 4 TIMES TO TWO DIFFERENT DEALERSHIPS AND THE PROBLEM STILL ACCURRING. THIS LAST TIME THE DEALER HAD IT THEY REPLACED THE MODULE , AND THAT STILL HAS'NT RESOLVED THE PROBLEM. I FEEL VERY UNSAFE DRIVING THE VEHICALE DUE TO THIS PROBLEM. *AK

CONSUMER TOOK VEHICLE INTO THE DEALERSHIP FOR RECALL 99V342000 REPAIRS/ FUEL LEAKAGE. MECHANIC DID ADDITIONAL WORK ON VEHICLE WITHOUT CONSUMER'S PERMISSION. HE PERFORMED BRAKE WORK, CLEANED THE ROTORS. SHE PICKED UP VEHICLE ON THE SAME DAY THAT SHE LEFT IT AT DEALERSHIP. CONSUMER WAS SIX MILES DOWN THE ROAD AND NOTICED BLACK SMOKE COMING FROM VEHICLE. SHE PULLED OVER AND SMOKE WAS COMING FROM THE WHEELS OF ALL FOUR TIRES. VEHICLE HAD TO BE TOWED, AND THE VEHICLE IS AT THE DEALERSHIP AGAIN. *AK *ML

CONSUMER WAS APPROACHING A STOP LIGHT AND ATTEMPTED TO APPLY BRAKES, AND THE RIGHT FRONT BRAKE LOCKED UP, CAUSING THE CONSUMER TO SLIDE INTO THE SIDE OF ANOTHER AUTOMOBILE. THERE HAVE BEEN NUMEROUS FAILURES OF THE BRAKES, ALWAYS UNDER WET ROAD CONDITIONS. *AK *ML

VEHICLE IS EQUIPPED WITH REAR ANTI- LOCK BRAKES. IN WET OR SNOWY CONDITIONS, REAR WHEELS LOCK UP, CAUSING THE VEHICLE TO SKID, WHICH MAY CAUSE NO BRAKING AND RESULT IN A CRASH. VEHICLE HAS RWAL BRAKES. DEALER CANNOT DETERMINE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

THIS WAS THE APPROXIMATELY 7TH TIME THIS VECHICAL STALLED, THIS TIME RESULTING IN AN ACCIDENT (POWER STEERING AND BRAKES DON'T WORK WITHOUT ENGINE RUNNING). DAIMLERCRYSLER SAYS THERE IS NOTHING WRONG WITH THE VECHICLE THIS HAS FORCED US TO CONTACT A LAWYER TO PRESUE THE MATTER. *AK

IN SEPTEMBER, A NOISE THAT I HAD THOUGHT TO BE A WIND NOISE WAS IDENTIFIED TO ME BY A PASSENGER AS ENGINE KNOCKING. THE TRUCK, WHICH HAD BEEN IN TO THE DEALER NUMEROUS TIMES ALREADY FOR OTHER ISSUES, WAS BROUGHT TO THE DEALER FOR CHECKING. WE WERE ADVISED, CONTRARY TO THE MANUAL'S SUGGESTIONS, TO TRY A HIGHER OCTANE FUEL. THE NOISE DID NOT GO AWAY AND WE BROUGHT THE TRUCK BACK IN IN EARLY NOVEMBER. WE WERE TOLD THAT THERE WAS A "FTSB" COMING FROM THE MANUFACTURER. AFTER A NUMBER OF DAYS THEY CALLED AND TOLD ME NOTHING WAS COMING UP AND TO TAKE THE TRUCK BACK HOME. I DID NOT HEAR FROM THEM FOR SOME TIME AND THE KNOCKING WAS GETTING WORSE SO I RETURNED THE TRUCK FOR REPAIRS. REPAIRS WERE ATTEMPTED TWICE AFTER THIS WITH NOTHING CORRECTING THE PROBLEM. I JUST CALLED THE SERVICE DEPARTMENT TODAY TO LET THEM KNOW THAT I WAS HEARING THE PINGING AGAIN AND I WAS TOLD THAT THE "TSB" THEY HAD EXPECTED 2 MONTHS AGO WAS STILL SUPPOSED TO COME OUT AND THEY WANT ME TO WAIT. THIS WAS THEIR RESPONSE WHEN I TOLD THEM I WAS TIRED OF BRINGING THE TRUCK IN FOR THIS REPAIR AND I FELT THAT THE TRUCK WAS BECOMING MORE AND MORE DAMAGED AS A RESULT OF THE PINGING. *AK

DEALER STATED THAR YEAR MODEL 1998 AND 1999 WERE NOT ORIGINALLY EQUIPPED WITH GEAR SHIFT INTERLOCK MAKING IT POSSIBLE FOR THE VEHICLE TO BE SHIFTED OUT OF PARK AND INTO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL THEREFORE DEALER IS NOT RESPONSIBLE FOR FIXING THE PROBLEM. *ET