1999 DODGE DURANGO Complaints

WHILE DRIVINGG 45 MPH CONSUMER HAD AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. *AK

I WAS PROCEEDING ON A STRAIGHT ROAD ON A BRIGHT, SUNNY DAY AT ABOUT 45MPH. I WENT TO TURN THE STEERING WHEEL SLIGHTLY AND NOTICED THAT THE TIRES DID NOT RESPOND. I TURNED THE WHEEL AGAIN AND THERE WAS NO RESPONSE. I IMMEDIATELY HIT THE BRAKES AND THE VEHICLE PULLED TO THE RIGHT HAND SIDE OF THE ROAD, STOPPING IN THE GRAVEL ON THE SHOULDER. I CALLED THE CHRYSLER 800 SERVICE NUMBER AND EXPLAINED THE SITUATION TO A REPRESENTATIVE. A WRECKER ARRIVED 30 MINUTES LATER AND THE DRIVER TURNED WHITE AS A GHOST WHEN HE SPUN THE STEERING WHEEL IN CIRCLES WITHOUT ANY RESPONSE. HE INDICATED HE WAS THINKING ABOUT BUYING A DURANGO BUT NOT ANYMORE. EVIDENTLY A 3-4 INCH BOLT HAD COME LOOSE FROM THE STEERING COLUMN SOMEWHERE UNDER THE DASHBOARD AND THIS IS THE ONLY THING LINKING THE STEERING WHEEL TO THE FRONT WHEELS. IF THIS IS THE CASE, THIS REPRESENTS A FATAL DESIGN FLAW IN THE DURANGO, AND THERE SHOULD BE AN IMMEDIATE RECALL. MY SON AND I ARE VERY FORTUNATE TO BE ALIVE. HAVING WORKED FOR FORD FOR 10 YEARS, I'M SURE CHRYSLER IS AWARE OF THIS DEFECT, BUT HAS ESTIMATED THEY WILL PAY OUT LESS IN WRONGFUL DEATH SUITS THAN THE COST OF A RECALL. I AM OUTRAGED THAT A VEHICLE WITH THIS TYPE OF DESIGN FLAW COULD BE MANUFACTURED.

AIR CONDITIONING DOESN'T WORK. VEHICLE HAS BEEN IN THE DEALER SHOP FOR TWO WEEKS. AIR CONDITIONER MAKES A NOISE, AND IT HAS A ODOR. *AK

THE CHILD WHICH WAS STRAPPED IN THE CSS AND LEFT ALONE IN THE VEHICLE WITH ENGINE RUNNING, CHILD CLIMBED OUT OF THE CSS AND PUSHED TRANSMISSION SHIFT LEVER AND VEHICLE ROLL FORWARD, CAUSING A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

WHILE DRIVING VEHICLE 40MPH & HAD ROLLED DOWN REAR WINDOW AND VEHICLE WOULD EXPERIENCE AN EXTREME PRESSURE CHANGE. THIS CAUSEED THE VEHICLE TO SHAKE VIOLENTLY. THIS CAN HAPPEN WITH EITHER 1 OR BOTH REAR WINDOWS DOWN & FRONT WINDOWS UP. *AK

AIR CONDITIONER UNIT ISN'T WORKING WHEN SET AT LOW, AND THE A/C UNIT IS BLOWING OUT HOT AIR. ALSO, VEHICLE IS IDLING AT HIGH SPEED. *AK

CONSUMER BROADSIDED SOMEONE, FRONT END WAS SMASHED, AND THE SEAT BELT DID NOT LOCK. ALSO, UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER WAS INJURED. CONSUMER WAS TRAVELING ABOUT 25 MPH. *AK

POSSIBLE DESIGN FLAW OF BOTH SEATS BOTTOM BRACKETS, STICKS OUT CAUSING INJURY TO PASSENGER WILL EXITING THE VEHICLE. *YC

VEHICLE WAS INVOLVED IN A FRONT END COLLISION, AND NEITHER AIRBAG DEPLOYED. CONTACTED DEALER. *AK

WHILE TURNING INTO A PARKING LOT AND ENGINE STALLED/WHEEL LOCKED UP AND POWER BRAKES QUIT.CONTACTED DEALER AND MANUFACTURER. HAS BEEN REPAIRED 3 TIMES. *AK