1998 DODGE DURANGO Complaints

BOTH UPPER AND LOWER BALL JOINTS MUST BE REPLACED AT 66,000 MILES WHICH SEEMS VERY EARLY FOR A COMPONENT OF THIS TYPE. THE DURANGE HAS BEEN CAREFLULLY MAINTAINED.*AK

I WAS BRINGING MY 4 YEAR OLD DAUGHTER TO PRESCHOOL THIS MORNING WHEN I HEAR A THUMPING NOISE SO I PULLED OVER AND NOTICED MY TIRES WERE FINE. SO AFTER I DROPPED HER OFF AT SCHOOL I DECIDED TO TAKE IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR AFTER SEEING THE PROGRAM ABOUT BAD BALL JOINTS IN DURANGOS. WELL AFTER THE MECHANICS INSPECTED MY CAR THEY TOLD ME THAT IF I HAD HIT ANOTHER BUMP OR POT HOLE IN THE ROAD MY TIRES WOULD HAVE SNAPPED OFF. THAT IS HOW BAD THEY WERE. I HAD NO WARNING EXCEPT FOR THIS MORNING. SO I CALLED DIAMEL CHRYSLER TO GET THEM TO COVER THE COST AND THEY SAID " IN GOOD FAITH" THEY WOULD FIX THE BALL JOINTS AT NO COST BUT WOULD NOT COVER ANY OTHER DAMAGE DONE BY THE BALL JOINTS GOING. I COULD'VE GOTTEN KILLED TODAY WITH MY DAUGHTER OR I COULD'VE KILLED SOMEONE ELSE. THERE SHOULD BE AN IMMEDIATE RECALL ON THE BALL JOINTS BEFORE SOMEONE GETS KILLED. BY THE BALL JOINTS BEING BAD MY TIRES WHICH WERE NEW ARE SHOT, MY HUB ON BOTH SIDES NEEDS TO BE REPLACED, BOTH SHOCKS AND THE BEARINGS ON BOTH SIDES. I HAVE TO PAY OVER $1,200.00 IN DAMAGES BECAUSE OF A BALL JOINT. *LA

I HAVE A 98 DODGE DURANGO WITH 72000 MILES ON IT. THE LOWER BALL JOINT FAILED ON THE SUV HAVING TO REPLACE UPPER AND LOWER BALL JOINTS. *LA

THE DEALERSHIP NOTICED THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT, AND NEEDED TO BE REPLACED WHILE PERFORMING A 3000 MILES WARRANTY SERVICE. *AK THE FACTORY BACK ORDERED THE PARTS. *SC *JB

DURING A VEHICLE INSPECTION DEALER DETERMINED THAT THE UPPER BALL JOINTS WORE OUT AND MUST BE REPLACED. THERE WAS NO INDICATION OF A PROBLEM BEFORE THE INSPECTION. *AK THE DEALER ALSO STATED THE TIE RODS NEEDED TO BE REPLACED. *JB

THERE HAS BEEN NO INCIDENT YET, BUT THE DRIVER SIDE SEAT BELT IS COMING APART AND IS SO TWISTED AS TO BE UNSAFE. THE RED BUTTON IN THE CENTER OF THE BUCKLE IS COMING OUT OF THE CASING. I AM CONCERNED FOR MY FAMILY'S SAFETY.

OUR 1998 DODGE DURANGO MADE A LOT OF CREAKING NOISES IN THE FRONT WHEN WE DROVE IT. WE REPLACED THE BRAKES (THROUGH GOODYEAR NOT DODGE) WITH NO IMPROVEMENT. FINALLY WE PAID TO REPLACE THE FRONT BALL JOINTS THROUGH DODGE. A FEW WEEKS AGO WE SAW A TV REPORT ABOUT DURANGO FRONT BALL JOINT FAILURES, WE FEEL VERY LUCKY THAT WE DID NOT HAVE A FAILURE, BUT FEEL THAT DODGE WAS NOT HONEST TO US THAT THERE WAS A KNOWN PROBLEM, ESPECIALLY ONE THAT COULD CAUSE SAFETY PROLEMS. THE GOODYEAR STORE CERTAINLY DID NOT KNOW ABOUT THE BALL JOINT ISSUE!*AK WE HOPE FOR A RECALL TO PREVENT ANYONE FROM GETTING HURT.

WHILE DRIVING AT HIGH SPEEDS VEHICLE SHOOK, CAUSING THE DRIVER TO SLOW DOWN. CONSUMER CONTACTED DEALERSHIP, AND MECHANIC DETERMINED THAT THE UPPER BALL JOINTS WORE OUT PREMATURELY. *AK

ROTORS AND PADS WERE REPLACED EVERY 13.000 MILES. THE LAST TIME VEHICLE WAS REPAIRED THE ROTORS/PADS WERE REPLACED. CONSUMER STATED BRAKES WERE REPLACED FOUR TIMES. ALSO, UPPER BALL JOINTS WERE REPLACED AT 50.000 MILES. *AK

REPEATED STARTER REPLACEMENT. *PH THE STARTER WAS DEFECTIVE AND WAS REPLACED. THE BALL JOINTS ALSO HAD TO BE REPLACED. *SC