1999 DODGE DURANGO Complaints

DT: THE CONTACT TOOK VEHICLE TO DEALER FOR INSPECTION ON 10-20-05, AND THE INSPECTION SHOWED THAT ALL FOUR BALL JOINTS WERE BAD. HE TALKED TO THE DEALER, AND THEY TOLD HIM TO CALL DAIMLER/CHRYSLER. HOWEVER, DAIMLER/CHRYSLER TOLD HIM THAT RECALL 04V596000 ONLY INCLUDED 2000-2003 MODELS, AND URGED HIM TO CALL NHTSA. HE FELT THAT IT WAS ABNORMAL FOR BALL JOINTS TO MALFUNCTION THAT QUICKLY. ALSO, FELT THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL.*AK

DT: THE CALLER SAID THE VEHICLE HAD THREE CRACKED RIMS. SHE TOOK THEM OFF THE VEHICLE, BUT DID NOT KNOW WHERE THEY WERE LOCATED ON THE VEHICLE. HAD A FLAT TIRE AND PUT AIR IN THE TIRE. WHEN SHE ARRIVED HOME THE TIRE WAS FLAT AGAIN. SHE TOOK VEHICLE TO AN INDEPENDENT INSPECTION STATION, AND THEY TOLD HER THE RIMS WERE CRACKED. DEALER SAID RIMS DID NOT CRACK. DEALER AND MANUFACTURER CLAIMED THEY COULD NOT OFFER ANY HELP FOR FREE. SHE TOOK VEHICLE TO THE DEALER SEVEN TIMES FOR DIFFERENT PROBLEMS.*AK *JB

DT: THE CONTACT OWNS A 1999 DODGE DURANGO THAT EXPERIENCED AN EXCESSIVE OIL CONSUMPTION PROBLEM. THE OIL WAS DISAPPEARING NEARLY EVERY 500 MILES. THERE WAS NO SMOKING OR ANY TYPE OF LEAKS. THE CONTACT FELT THIS WAS A MECHANICAL PROBLEM. THE VEHICLE WAS USING FOUR OR FIVE QUARTS OF OIL RAPIDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SHOP FOR INSPECTION. THE MECHANIC REPLACED THE INTAKE MANIFOLD. THE UPPER PLENUM AND THROTTLE BODY WAS REMOVED TO DETERMINE THE LEAK SITE. THE GASKET THAT WAS SUPPOSED TO SEAL THE INTAKE OF THE ENGINE BLOCK HAD APPARENTLY NOT ADHERED TO THE BOTTOM ON THE INTAKE AND ALONG THE ENGINE. THE MECHANIC NOTED THAT CHRYSLER MADE SOME DESIGN CORRECTIONS, BUT THE CYLINDER HEADS WILL COLLECT AND BLOW OVER INTO THE ENGINE, AND EVENTUALLY WILL BE EXPELLED FROM THE VEHICLE ON THE GROUND OR BURNED OUT. IT COULD COLLECT EIGHT TO TEN QUARTS BEFORE EXPELLING. THE REPAIR WAS MADE , AND A GASKET WAS REPLACED. THIS WAS THE SECOND TIME IT WAS REPLACED. THE GASKET DID NOT NECESSARILY FIX THE PROBLEM BECAUSE THE GASKET DID NOT PERMANENTLY ADHERED TO THAT AREA. THEY RETRACTED IT DUE TO HOT AND COLD TEMPERATURES, AND COULD NOT ADHERE AS NEEDED. THE CONTACT HAS ANOTHER 1999 DODGE DURANGO THAT EXPERIENCED THIS PROBLEM. ALSO, THERE WAS A PINHOLE ON THE AIR CONDITIONER EVAPORATOR THAT ALLOWED THE FREON TO ESCAPE AND ENTER IN TO OTHER DURANGOS. *AK

FAILURE OF UPPER AND LOWER BALL JOINTS ON BOTH SIDES OF MY 1999 DODGE DURANGO, 2WD. *NM

WHILE DRIVING LESS THAN 600 FROM MY HOUSE IN MY 1999 GREEN DODGE DURANGO 4 DOOR THE POWER STEERING WENT OUT CAUSING AN ACCIDENT WITH A PARKED CAR. I HAD THE CAR HAD TO BE TOWED TO THE DODGE DEALERSHIP IN WARREN MICHIGAN I WAS TOLD THAT THE POWER STEERING SEAL BLEW CAUSING THE LOSS OF POWER ASSIST STEERING. THE LOSS OF THIS TYPE OF FAILURE AS YOU KNOW MAKES DRIVING HARDER THAT A CAR WITHOUT POWER STEERING AT ALL. I ASK THE DEALERSHIP TO HAVE DCC LOOK INTO THE CAUSE OF THIS FAILURE WHICH CAUSE THE ACCIDENT WITHOUT ANY PRIOR LEAKS OR LOSS OF FLUID. THE INVESTIGATION LETTER STATED THAT A VEHICLE THAT WAS BUILT JUNE 23, 1999 AND HAD 66,006 MILES WOULD HAVE THESE KINDS OF FAILURES. THE VEHICLE WAS INSPECTED LESS THAN 3000 MILES PRIOR WHEN IT WAS TAKEN IN FOR AIR CONDITIONING CORE ISSUES. THE DEALERSHIP DID AN INSPECTION AND FOUND OTHER LEAKS BUT DID NOT FIND ISSUE WITH THE POWER STEERING PUMP. I HAVE LOOKED ALL AROUND THE VEHICLE AND OPERATOR'S MANUAL WHICH DOES NOT HAVE THIS INFORMATION THAT STEERING CAN BE HAMPERED WHEN THE VEHICLE IS OLDER THAN 50K MILES. THE COST OF THE WORK TO GET HE SUSPENSION , BALL JOINTS, TIE RODS , CONTROL ARMS, YOU NAME IT WILL BE JUST LESS THAN $5,000 DOLLARS. DOES DCC KNOW PEOPLE COULD BE INJURED OR KILLED BY THESE KIND OF PROBLEMS. I HOPE THIS WILL NOT GO ON UNFOUND EARS. KEEP UP THE GOOD WORK!!!!! STACY SCICLUNA, WARREN MICHIGAN 586-757-7947 . *NM

I HAVE A 99 DURANGO THAT IS MAKING EXCESSIVE NOISE COMING FROM THE FRONT BALL JOINTS. I HAVE HAD THE CAR CHECKED, AND THE PROBLEM IS DEFINITELY FROM THE FRONT BALL JOINTS. I HAVE BEEN TOLD MY VEHICLE IS NOT COVERED BY THIS RECALL. IF DODGE IS TRULY CONCERNED ABOUT DRIVER SAFETY, WHY DO THEY LIMIT THE RECALL? IF ITS A SAFETY ISSUE BECAUSE OF DEFECTIVE PARTS, THEN WHY DON'T THEY AGREE TO REVIEW THE VEHICLE? WHAT RECOURSE DO I HAVE? *JB

THE VEHICLE'S STEERING WAS IMPRECISE AT HIGHWAY SPEEDS AND WANDERED IN THE LANE. AN ALIGNMENT INSPECTION FOUND EXCESSIVE PLAY IN THE UPPER AND LOWER FRONT BALL JOINTS ON BOTH THE DRIVER AND PASSENGER SIDE. A LOCAL DODGE DEALER SAID THAT THE PARTS WERE IDENTICAL TO 2000-2003 RECALLED BALL JOINTS, HOWEVER, THERE ISN'T A RECALL ON THE 99 DURANGO BALL JOINTS. THIS DEFIES LOGIC, BUT THAT'S WHY I'M HERE TO FILE A COMPLAINT. *JB

DT: 1999 DODGE DURANGO. THE CONSUMER TOOK THE VEHICLE TO GET NEW TIRES AND WAS INFORMED THAT THE UPPER AND LOWER BALL JOINTS WERE BAD ON SEPTEMBER 30, 2005. THE CONSUMER HAS NOT HAD THE PROBLEM CORRECTED YET. THE CONSUMER CONTACTED DAIMLER/CHRYSLER, AND THEY TOLD HER THAT VEHICLE WAS NOT APART OF THE RECALL AND THERE WAS NOTHING THEY COULD DO. FILE COMPLAINT#14116812 WAS PLACED ON FILE WITH CHRYSLER. *SC . *AK UPDATED 11/02/05. *JB

1999 DODGE DURANGO MAJOR FRONT SUSPENSION ISSUES - FAILS STATE SAFETY CHECK- SEE NUMEROUS DISCUSSIONS ON THE WEB IS THE AN ENGINEERING ANALYSIS UNDERWAY? BAD NEED REPAIR: BOTH LOWER BALL JOINTS, 1 UPPER BALL JOINT, BOTH INSIDE TIE RODS. *JB

DT: WHILE DRIVING THE BRAKE LINE DISINTEGRATED. THE BRAKE LIGHT CAME ON AFTER THE BRAKES FAILED. THERE WAS BRAKE FLUID LEAKING UNDERNEATH THE VEHICLE. THIS HAPPENED ON SEPTEMBER 20, 2005. HAD NOT CONTACTED THE DEALER. BACK ON OCTOBER 19, 2004 THEY CHANGED REAR BRAKE SENSOR. *AK UPDATED 11/02/05. *JB