1999 DODGE DURANGO Complaints

DT CONSUMER STATES WHEN THE WHEEL WAS TURNED TO THE RIGHT, THE VEHICLE WOULD JERK AND PULL TO THE RIGHT. THE VEHICLE HAS BEEN SERVICED. *JB THE UPPER BALL JOINT WERE REPLACED TO CORRECT THIS PROBLEM. *NM

1999 DODGE DURANGO - BAD BALL JOINTS/CONTROL ARMS FRONT END THIS EXACT ITEM WAS RECALLED ON OTHER DURANGOS, HOWEVER, FOR SOME ODD REASON IT HAS LEFT THE 1999 YEAR OFF THE RECALL. WE HARDLY MADE IT TO A MECHANIC TO FIX BEFORE THE FRONT TIRES FELL OFF. I DRIVE THIS CAR REGULARLY WITH 2-4 KIDS IN IT AND WOULD HATE TO SEE WHAT HAPPENS IF I WERE IN AN ACCIDENT WITH THESE CHILDREN AND THEN IT CAME BACK TO YOU. LUCKY FOR US THIS HAPPENED COMING OUT OF OUR DRIVEWAY AND NOT ON THE HIGHWAY. THE BALL JOINTS THAT WERE RECALLED IN THE 2000+ YEARS ARE NO DIFFERENT THAN THE ONES USED IN 1999 - THIS SHOULD HAVE BEEN RECALLED. THERE ARE HUNDREDS OF COMPLAINTS LISTED ON-LINE IN VARIOUS STATES FOR THIS PROBLEM. WHEN IS DODGE GOING TO BE HELD ACCOUNTABLE FOR IT? AS WE TYPE THIS - WE ARE SPEAKING TO DAIMLER/CHRYSLER ABOUT THE PROBLEM (NOT THE FIRST TIME FOR THIS) THEY ARE ACTUALLY CALLING THE DEALERSHIP TO SEE IF WE ARE A GOOD ENOUGH CUSTOMER AND SPEND ENOUGH MONEY THERE TO DEAL WITH US?! WE ARE ALSO BEING TOLD THAT IF IT FAILS A 2ND TIME, THEY MIGHT BE ABLE TO HELP US?! SO, WE SHOULD CONTINUE TO TAKE A CHANCE AND DRIVE OUR CHILDREN AROUND ON THE HIGHWAY AND SUCH AND HOPE IT FAILS AGAIN TO GET OUR RECALL DONE?! THIS IS CRAZY - THERE HAS TO BE A BETTER WAY. *NM

DT: THE VEHICLE INTERMITTENTLY STALLED. THIS STARTED ON AUGUST 1, 2005. TOOK THE VEHICLE TO THE DEALER THEY RECOMMEND TO REPLACE THE COMPUTER MODULE. CONTACTED MANUFACTURER, THEY SAY THERE WAS NO RECALLS FOR MODEL YEAR. *AK

(1) EIGHTEEN MONTHS PRIOR TO THE ACCIDENT, THE UPPER AND LOWER CONTROL ARM ASSEMBLIES WERE REPLACED BY THE DEALER. (2) WHILE DRIVING, THE RIGHT FRONT WHEEL ASSEMBLY COLLAPSED CAUSING A LOSS OF CONTROL. VEHICLE LEFT THE ROAD, WENT THROUGH A UTILITY POLE, ROLLED TWICE CAUSING A TOTAL LOSS OF THE VEHICLE. POLICE REPORT INDICATES "IT APPEARS THE ACCIDENT WAS CAUSED BY MECHANICAL FAILURE." WITNESS SUPPORTS ACCURACY OF ACCIDENT REPORT. (3) DEALER SUGGESTED COMPLAINT TO CHRYLSER. AFTER INVESTIGATION, DAIMLER CHRYLSER RESPONDS THEY "ARE NOT CONVINCED THAT A MANUFACTURING RESPONSIBILITY IS ASSOCIATED WITH THIS INCIDENT." THEY ALSO "DECLINED ANY RESPONSIBILITY ASSOCIATED WITH THIS INCIDENT." DIGITAL PHOTOS OF VEHICLE, SUSPENSION AND SEPARATED WHEEL ASSEMBLY AT THE ACCIDENT SCENE ARE AVAILABLE.*JB

DT: CONSUMER COMPLAINED ABOUT AN UPPER AND LOWER BALL JOINT PROBLEM. . CONTACTED THE DEALER, WHO REPLACED THE BALL JOINTS. ALSO SPOKE WITH DIAMLER CHRYSLER. THEY SAID THEY WERE NOT LUBED PROPERLY. BUT KEPT THEM THERE. HAD PROBLEMS WITH THE VEHICLE PULLING TO THE RIGHT. THERE WAS A RECALL BUT THIS VEHICLE WAS NOT INCLDED IN THE RECALL DUE TO VIN. HAD THEM REPLACED ON JULY 27, 2005.*AK

DT: CONSUMER HAD A 1999, DODGE, DURANGO. THERE WAS A RECALL FOR LATER MODELS, AND THE SAME PROBLEM WAS HAPPENING WITH THIS VEHICLE. IT WAS INSPECTED ON JULY 25, 2005, AND THE UPPER AND LOWER BALL JOINTS WERE DEFECTIVE. THE TIRES WERE RUBBING AGAINST THE FRAME. DAIMLER CHRYSLER STATED THAT BECAUSE THE VEHICLE WAS NOT PART OF THE RECALL THEY WILL NOT PAY FOR REPAIRS. THIS WAS NOTICED APPROXIMATELY A MONTH AGO WHEN GOING AROUND A CORNER THE FRONT END SHIFTED. ALSO, HEARD A LOUD CLANKING NOISE. WHEN THE VEHICLE WAS TAKEN HOME CONSUMER LOOKED AND SAW THE TIRES RUBBED ON THE FRAME. *AK

DT: CONSUMER STATES THAT THE FRONT OF 1999 DODGE DURANGO BALL JOINTS WORE OUT. BASICALLY, THE FRONT END WAS FALLING APART. UPPER AND LOWER BALL JOINTS FELL APART AND DESTROYED THE WHOLE FRONT END OF THE VEHICLE. THE WHOLE FRONT END OF THE VEHICLE WAS REPLACED. THIS WAS THE SAME PROBLEM AS THE 2000 MODELS THAT WERE RECALLED. THE OWNER HAD THE VEHICLE IN THE DEALERSHIP FOR REPAIRS ON THE FRONT TWICE. DEALERSHIP SAID THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FRONT END WAS THE ONLY PROBLEM THE OWNER HAD WITH THE SUV. OWNER HAS CONTACTED CHRYSLER AND FILED A COMPLAINT. CHRYSLER INFORMED THE OWNER THAT THEIR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE OWNERS HAD NOT HAD ANY MORE CONTACT WITH CHRYSLER. SPEED WAS NOT A FACTOR IN THIS FAILURE. AFTER THE VEHICLE WAS INSPECTED BY CHRYSLER MECHANICS, THEY SAID THAT THERE WAS NOTHING WRONG, AND ASKED THE CONSUMER TO LEAVE. THE OWNER ASKED FOR A RECEIPT FOR THE OIL CHANGE AND CHECKING THE FRONT END. THEY WOULD NOT GIVE THE CONSUMER A RECEIPT AFTER THE OWNER ASKED THEM ABOUT THE RECALL. THIS HAPPENED ON MARCH 29, 2004. AS THE OWNER PULLED OUT OF THE DEALERSHIP THE VEHICLE WAS MAKING A RATTLING NOISE BY THE RIGHT FRONT TIRE. CONSUMERS THEN WENT TO A REPAIR SHOP AND THEY PULLED ON THE WHEEL AND COULD SEE THE WHOLE FRONT ASSEMBLY MOVING. EVERYTHING WAS OUT OF PLACE AND MOVING. THE MECHANIC HAD TO FIX THE WHOLE FRONT END, AND THE OWNER RECEIVED A BILL FOR $1,800.00. *AK

DT: THE VEHICLE IS 1999 DODGE DURANGO. THE CONSUMER NEEDED THE TIRES REPLACED AND HE HAD AN INDEPENDENT MECHANIC CHECK THE BALL JOINTS AT THE SAME TIME. THE MECHANIC TOLD HIM THAT THE FRONT TOP AND BOTTOM BALL JOINTS WERE GOING BAD, THIS WAS IN 12-2004. THE CONSUMER KNEW THERE WAS A RECALL ON SIMILAR VEHICLES. HE CONTACTED THE MANUFACTURER AND THEY TOLD HIM THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER HAD TO GET THE ENGINE REPLACED BECAUSE OF A SLUDGE PROBLEM. THE ENGINE BLEW UP BECAUSE OF THE OIL PRESSURE HAD FAILED ON THE VEHICLE, ON 7-17-05. ABOUT 3-4 MONTHS PRIOR THE CONSUMER HAD THE OIL AND OIL FILTER CHANGED; AND THE BEARINGS REPLACED. ON 7-19-05 THE ENGINE WAS REPLACED. HE HAD THEM CHECK THE BALL JOINTS AGAIN ON 7-20-05. THEY TOLD HIM THAT THEY WOULD BE AFRAID FOR HIM TO DRIVE IT OFF THE LOT. CONSUMER FEELS THAT THE MANUFACTURE SHOULD REPLACE THIS AT THEIR EXPENSE. *NM

DT: CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ABOUT 30 MPH. THE SERVICE DEALER COULD NOT DUPLICATE THE PROBLEM. IT HAS HAPPENED 3 TIMES TODAY AND HAS HAPPENED FOR THE PAST 3 WEEKS, IT APPEARS TO BE GETTING WORSE. AFTER PUTTING THE VEHICLE INTO PARK, THE VEHICLE WILL SOMETIMES START IMMEDIATELY, BUT SOMETIMES THE CONSUMER WOULD HAVE TO WAIT FOR ABOUT 10 MINUTES TO RESTART IT. *JB

DT: THE CONSUMER STATED THAT THE AIRBAG LIGHT KEPT COMING ON AND OFF. THE ABS LIGHT ALSO KEPT COMING ON AND OFF. THEN THIS OCCURRED THE RPM GAUGES WOULD STOP WORKING ALONG WITH THE OTHER GAUGES ON THE DASHBOARD. THE CONSUMER TOOK THE TRUCK TO THE DEALERSHIP AND THEY SAID THAT THE TRUCK IS NOT COVERED UNDER ANY RECALL. THE OWNER HAS TALKED TO MANUFACTURER. THEY TOLD THE CONSUMER TO HOLD ON TO HIS REPAIR RECEIPTS. THE MANUFACTURER ALSO INFORMED THE CONSUMER THAT THERE WAS NOT A RECALL ON HIS VEHICLE. *NM