1999 DODGE DURANGO Complaints

DT: IN 2003 I HAD BALL JOINTS, UPPER AND LOWER REPLACED, ALSO TIRES WERE REPLACED. THE ARMS WERE REPLACED PRIOR TO THAT. DEALER IS NOW RECOMMENDING THE BALL JOINTS AND TIRES BE REPLACED AGAIN AT COST $1200 FOR BALL JOINTS PLUS THE COST OF TIRES. THE DEALER HAD NO IDEA WHY THIS WOULD HAPPEN. I CONSUMER CALLED MANUFACTURER, AND THEY COULD NOT HELP. THE ONLY RECALL WAS FOR THE YEARS OF 2000-2003, CONSUMER'S VEHICLE RECALL WAS 1999. *AK

I NOTICED WHILE DRIVING MY 1999 DODGE DURRANGO, AT SPEEDS IN EXCESS OF 45 MPH, THAT THE FRONT END SHOOK EXCESSIVELY. I TOOK MY 99 DURRANGO TO THE LOCAL DODGE DEALER, AND ASKED ABOUT A RECALL THAT I WAS TOLD ABOUT. THE SERVICE MANAGER AT THE DEALERSHIP TOLD ME IT WAS FOR 2000'S NOT 99'S. THEN HE PROCEDED TO TELL ME THAT THE 2000 AND THE 99 UPPER CONTROL ARM AND BALL JOINT ASSEMBLY WERE EXACTLY THE SAME PART. BUT, HE COULD NOT EXPLAIN TO ME WHY ONE WAS COVERED UNDER THE RECALL AND THE OTHER WAS NOT. HE THEN QUOTED ME A PRICE AND WANTED ME TO LEAVE MY VEHICLE SO IT COULD BE REPAIRED. WHEN I INSISTED ON AN EXPLAINATION FOR THIS, HE SWIFTLY GAVE ME A 1-800 NUMBER TO CALL, WHERE OFCOURSE I GOT THE RUN AROUND AND STILL NO ANSWER.

TRANSMISSION NOT SHIFTING RIGHT, ENGINE REVING TO HIGH. TRANSMISSION HAD TO B TRANSMISSION WENT OUT 2ND GEAR BAD NOT SHIFTING RIGHT. TRANSMISSION HAD TO BE REBUILT, THIS CAR HAD ONLY 67000 MILES ON IT. TRANSMISSION WAS SERVICED AT 35000 MILES NEVER HAD TROUBLE BEFORE.I THINK TRANSMISSION SHOULD HOLDUP LONGER THAN THIS. ALSO CAR HAR IDLE PROBLEM WHEN ENGINE IS WARM AFTER RESTART, WHEN COMING TO A STOP AT REDLIGHT CAR IDLES RUFF ACTS LIKE IT WANTS TO DIE. WHEN DRIVING MORE SMOOTHS OUT, RUNS FINE THEN? THIS CAR HAS ALWAYS BEEN SERVICED ON TIME! LAST YEAR WAS IN TO DEALER TWICE FOR HARD START & IDLE PROBLEMS! SPENT OVER $500.00 FOR AIR IDLE SPEED PART & R THROTTLE POSLOCH! SEEMS TO ME COMPUTOR PARTS SHOULD HOLDUP LONGER! T

1999 DODGE DURANGO. BALL JOINTS AND TIE ROD NEEDED TO BE REPLACED BECAUSE THEY WERE COMPLETELY BROKEN. I SAW THE RECALL NOTICE ON THE 2003 DURANGO AND BELIEVE THAT MY 1999 DURANGO EXPERIENCED THE SAME FAILURE.

I BOUGHT MY 1999 DODGE DURANGO BACK IN MAY 2003. I HAD IT FOR ALMOST ONE YEAR AND BROUGHT IT IN FOR SOME MAINTENANCE. THEY TOLD ME 3 OF THE 4 BALL JOINTS WERE BAD AND THE FOURTH ONE WAS STILL WITHIN SPEC, WHATEVER THAT IS. I WAS ALSO TOLD THAT ONE BALL JOINT WAS ABOUT TO COME APART IF I HAD WAITED ANY LONGER. I HAD THEM REPLACED AT A COST OF $716. I THEN CONTINUEWD TO KEEP UP ON THE MAINTENANCE OF THEM BY GREASING THEM REGULARLY AND INSPECTING THEM ONCE A MONTH. LAST MONTH I NOTICED THAT THE FOURTH ON ETHAT WAS NOT REPLACED IS WOREN AND NEEDS TO BE REPLACED. I ALSO SEE THAT A RECALL WAS DONE BUT DOES NOT COVER ALL THE VEHICLES THAT HAVE THIS PROBLEM. I BELIEVE THAT DODGE NEEDS TO STEP UP AND FIX THIS PROBLEM FOR ALL THE DURANGOS NOT JUST A FEW.

EA03023 BALL JOINTS ON THE 1999 DODGE DURANGO.*MR CONSUMER WANTS TO KNOW WHY THERE ARE NO RECALL ON THE 1999 DODGE DURANGO WHEN THEY HAVE THE SAME PROBLEMS AS THE NEWER MODELS. *BF

DT: CONSUMER STATES: THE UPPER AND LOWER BALL JOINTS ON THE FRONT END ON BOTH SIDES ARE COMPLETELY GONE. VEHICLE SHAKES AND RATTLES UNCONTROLLABLY. BOUGHT USED A YEAR AND HALF AGO, ALSO, THE U JOINTS WERE REPLACED 2 WEEKS AFTER PURCHASE. HAVE TO HAVE BOTH HANDS ON THE WHEEL TO CONTROL. TALKED TO CHRYSLER , AND THEY RECOGNIZED THERE WAS A PROBLEM, AND WILL PAY FOR UPPER BALL JOINTS, CONSUMER WILL HAV ETO PAY FOR LOWER JOINTS AND LABOR.*AK

AT CHRISTMASTIME OUR TRANSMISSION BEGAN ACTING UP. WE BELIEVED THE HARSH WINTER WEATHER WAS CAUSING THE PROBLEM BC ONCE THE ENGINE HEATED UP, THE VEHICLE DROVE JUST FINE. AT ANY RATE, WE TOOK IN TO BE SERVICED IN MARCH AND HAD THE 4X4 REAR DIFFERENTIALS FLUSHED AND SERVICED AND THE FLUID CHANGED. WHILE IT WAS IN FOR THAT REPAIR (AT A DEALERSHIP) THEY CALLED AND SAID THE 2 FRONT BALL JOINTS NEEDED TO BE REPLACED. WE KNEW ABOUT THE RECALL, SO ASKED THEM ABOUT IT, BUT IT JUST FIGURES OUR VIN WAS NOT INCLUDED. SO, $1600 LATER, WE WENT AND PICKED IT UP AND SEEMED TO DRIVE JUST FINE. WELL, THEN 3 WKS. LATER I WAS DRIVING TO THE GROCERY STORE. I WAS STOPPED A RED LIGHT, AND WHEN IT TURNED GREEN I WENT TO GO AND IT JUST BARELY ACCELERATED. LUCKILY, THE RED LIGHT WAS RIGHT IN FRONT OF THE GARAGE WE NORMALLY USE. I WAS ABLE TO TURN THE VEHICLE AROUND AND GET IT TO WHERE I WAS PARKED IN FRONT OF THE GARAGE. I WENT IN AND TOLD THE MECHANIC WHAT HAPPENED. THE TRUCK WAS IN THE SHOP FOR 2 WKS. IT NEEDED A NEW TRANSMISSION AFTER HAVING JUST BEEN SERVICED! IT COST $3300! OVER THE PAST 2 MONTHS WE HAVE SPENT $4600 IN REPAIRS ON A VEHICLE THAT WE ARE STILL PAYING FOR! I AM IRRATE! WE EVEN BOUGHT THE EXTENDED WARRANTY WHEN WE PURCHASED THE VEHICLE 5 YRS. AGO, BUT NOW WITH 108,000 MILES IT'S NOT COVERED ANY LONGER (WARRANTY ONLY WENT TO 100,000). 2 YRS. AGO I WAS INVOLVED IN AN ACCIDENT WITH DURANGO WHERE THE FRONT DRIVERS SIDE WHEEL POPPED OFF AFTER ANOTHER VEHICLE HIT IT. WE DON'T BELIEVE HE COULD HAVE HIT IT WITH ENOUGH FORCE FOR THAT TO HAPPEN IF IT HAD NOT BEEN DEFECTIVE TO BEGIN WITH. HIS WIFE EVEN SPOKE TO ME ABOUT THIS LAST CHRISTMAS AFTER THE RECALL CAME OUT. I AM FED UP WITH THIS TRUCK AND I WANT DODGE TO KNOW IT.

1999 DODGE DURANGO, SAME PROBLEM AS THE 2000 UP. THE RECALL WAS DONE ON THOSE BUT DODGE HAS NOT BEEN FORCED TO RECALL THE 1999'S. WE PURCHASED OUR VEHICLE IN AUGUST 1999, IT NEVER DID DRIVE GOOD, WANDERING, WE THOUGHT IT MIGHT BE THE TIRES, AND CONTINUED TO DRIVE UNTIL UNABLE TO GO ANYWHERE IN SAFETY. TOOK THE VEHICLE TO LARRY MILLER 12/22/2003 THEY RECOMMENDED REPLACING BOTH INNER TIE RODS, IDLER ARMS, ALIGNMENT ETC. COST OF $796.00 THIS WAS APPROX 55,000 MILES. SINCE THEY WOULD NOT WARRANT THE CAR, WE TOOK IT TO A PRIVATE SHOP RUSS' ALIGNMENT IN SALT LAKE. AND PAID $779.00 2/4/2004. WE REPLACED ALL 4 TIRES. WE HAD THIS VEHICLE INTO ALIGNMENT SHOPS CONSTANTLY, TIRE REPAIR, BALANCING ETC THE TIRES WERE SO BADLY WORN IN DIRECTIONS THAT SHOULD NEVER HAVE BEEN ON A VEHICLE. THESE THINGS SHOULD HAVE BEEN DONE 30,000 MILES SOONER. I CONTACTED CHRYSLER AND SUBMITTED THE RECEIPTS THE FILE # 13542683, PHONE # 1-800-992-1997 OPTION #5. I SPOKE WITH "BRANDY" BRANDY INSTRUCTED THE DURANGO WAS OUT OF WARRANTY AND THEY HAD NO REQUIREMENT TO COMPENSATION. WHEN ASKED TO PUT THAT IN A WRITTEN STATEMENT THEY REFUSED AND SAID IT WAS IN MY FILE AND THEY DID NOT HAVE TO SUBMIT THAT INFORMATION NOR COULD I SPEAK WITH A SUPERVISER. BUT THAT I WOULD RECEIVE MY ORIGINAL BILLS BACK IN 7-10 DAYS. THIS IS A RECENT CLAIM AND HAVE NOT RECEIVED MY ORIGINAL RECEIPTS YET. 5/18/2005

BROUGHT 99 DURANG. IN FOR FRONT END ALIG. WAS TOLD $ 1600 IN REPAIRS NEEDED, GUESS WHAT? YUP, UPPERAND LOWER BALL JOINTS,INNER CONTROL RODS AND SHOCKS, WELL THE SHOCKS SEEM FINE BUT THE REST IS A MESS, CALLED DEALER IRA DODGE,AND THEY SAID ONLY RECALL WAS FOR A 2000 AND UP.I ASKED IF IT WAS NOMAL FOR ALL FOUR BALL JOINTS TO GO AT 64K(IT COULD HAVE BEEN EARLIER I NEED NEW TIRES AT THE TIME INNER WHEEL WAS WEARING) HE SAID NO.. OH WELL RIGHT, THIS IS RIDICULOUS.CHECKED PART NUMS AT LOCAL PARTS PLACE(AUTOZONE) FOR ALL SAID ABOVE ,$259.THAT INCLUDED NEW SHOCKS, BETTER ONES TOO.ILL NEVER BUY A DODGE AGAIN.AND ILL NEVER GO TO FIRESTONE TIRES