1999 DODGE DURANGO Complaints

THE UPPER BALL JOINTS FAILED. AS A RESULT, THE PARTS WERE REPLACED. RECALL 04V596000 WAS ISSUED, HOWEVER, THIS VEHICLE'S YEAR WAS NOT INCLUDED IN THE RECALL. *AK

THE UPPER AND LOWER BALL JOINTS IN THE CONSUMER'S 1999 DODGE DURANGO WORE OUT PREMATURELY. *NM THE BALL JOINT PROBLEM CAUSED PROBLEMS WITH; THE STEERING, TIRE WEAR, AND MIS-ALIGNMENT. THE REAR WINDOWS WOULD STICK. *SC *JB

UPON TRYING TO GET THE STATE INSPECTION PERFORMED ON THE VEHICLE IT FAILED DUE TO BALL JOINT WEAR. RECALL 04V596000 ON BALL JOINT WEAR WAS ISSUED. *AK....*AK

CONSUMER COMPLAINED ABOUT UPPER BALL JOINT PROBLEM. THE UPPER BALL JOINTS WORE OUT PREMATURELY, AND NOW IT IS IMPOSSIBLE TO DO AN ALIGNMENT UNTIL THE BALL JOINTS HAVE BEEN REPLACED. WHEN DRIVING THE VEHICLE SWAYED FROM SIDE TO SIDE. *AK IN ADDITION THERE IS FRONT END VIBRATION AT HIGH SPEED. VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *TT

THERE IS A LOUD SQUEAKING NOISE IN THE FRONT END WHEN VEHICLE IS DRIVEN OVER A BUMP OR TURN. VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO INDICATED THAT THE UPPER AND LOWER BALL JOINTS WERE RUSTED AND NEEDED TO BE REPLACED. THE PARTS WERE REPLACED, BUT THE FAILURE RECURRED.*AK THE CONSUMER STATED THAT HE HAD THE SAME PROBLEM AT 70518 MILES. THE CONSUMER FEELS HE SHOULD BE REIMBURSED. *TC

WHEN TAKEN VEHICLE FOR STATE INSPECTION THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED DUE TO WEAR.*AK

THE CHILD SEAT WOULD NOT REMAIN LATCHED INTO THE BASE. *NM MODEL NUMBER# IMCN00US01BP41TV41 *SC *JB

DURING INSPECTION, THE CONSUMER WAS INFORMED THAT THE UPPER/LOWER BALL JOINTS WERE WORN. THE DEALERSHIP REPAIRED THE PROBLEM. *AK *TT

THE STEERING WHEEL VIBRATED WHILE DRIVING 35 MPH OR MORE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP FOR A FRONT WHEEL ALIGNMENT. THE MECHANIC INFORMED THE CONSUMER THAT THE ALIGNMENT COULDN'T BE PERFORMED BECAUSE THE UPPER AND THE LOWER BALL JOINTS NEEDED TO BE REPLACED ON BOTH SIDES. *JB FRONT WHEELS WORN UNEVENLY TO THE POINT THAT THERE WAS A SLIGHT VIBRATION IN STEERING. *TC

I PURCHASED A 1999 DODGE DURANGO NEW IN SEPTEMBER OF 1998. WHILE THE VEHICLE WAS STILL UNDER WARRANTY, I COMPLAINED THAT THERE WAS A ROUGH GRINDING NOISE IN THE AREA OF THE RIGHT FRONT OF THE VEHICLE. THE VEHICLE NOW HAS 46795 MILES. ON FEBRUARY 9, 2005, THE NOISE WAS VERY LOUD AND WE WERE SCARED TO DRIVE THE VEHICLE. WE TOOK IT TO THE CHRYSLER DEALERSHIP (CARL GREG CHRYSLER-JEEP IN JOHNSON CITY, TN) AND WE WERE TOLD THAT THE BALL JOINTS WERE GOING BAD AND NEEDED TO BE REPLACED. I ALSO WAS TOLD THAT THERE WAS A RECALL ON SOME OF THE DURANGOS. THE SERVICE MANAGER TOLD ME THAT HE COULD REPLACE THE JOINTS BUT HE WOULD HAVE TO USE THE SAME MODEL THAT WAS ON THE VEHICLE BECAUSE THE NEW REDESIGNED JOINTS HAD NOT BEEN RELEASED FROM CHRYSLER. I WAS TO COME BACK WHEN THE NEW JOINTS CAME IN. THE NOISE BECAME VERY BAD AND WE WERE SCARED TO DRIVE THE VEHICLE. I TOOK IT TO THE DODGE DEALER (CARL GREGORY DODGE OF JOHNSON CITY) (THE CHRYSLER-JEEP DEALERSHIP HAD CLOSED) FOR SERVICE. I WAS TOLD THAT THE DRIVER AND PASSENGER SIDE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED AND THAT IT WAS DANGEROUS TO DRIVE THE VEHICLE. I HAD THE JOINTS REPLACED AND IT COST ME $760.40 OUT OF MY POCKET TO REPAIR BOTH SETS OF BALL JOINTS ON A VEHICLE WITH 46795 MILES AND IS DRIVEN BY MY WIFE WHEN THE WEATHER IS BAD. THE VEHICLE IS IN THE GARAGE THE TIME IT IS NOT BEING DRIVEN BY MY WIFE. I AM NOW TOLD THAT THERE IS NO RECALL ON MY DURANGO AND THERE ARE NO PROBLEMS REPORTED WITH BALL JOINTS ON THE 1999 DURANGOS. I WAS ADVISED BY THE SERVICE DEPARTMENT NOT TO DRIVE THE VEHICLE OUT OF THE GARAGE BECAUSE IT WAS NOT SAFE TO DO SO. I THINK THAT THIS IS SOMETHING THAT YOU SHOULD KNOW. AN INQUIRY NOW MIGHT SAVE SOMEONE'S LIFE LATER ON. *JB