1999 DODGE DURANGO Complaints

LOUD POPPING OF FRONT END WHEN TURNING .VIBRATES THROUGH STEERING WHEEL.NOT ABLE TO GET ALIGNMENT BECAUSE OF BAD TIE ROD ENDS,HAS NOT FAILED YET BUT DO NOT TRUST VEHICLE WITH FAMILY AS PASSENGERS.HEARD OF POSSIBLE RECALL ON TIE ROD ENDS FOR DODGE.VEHICLE IS 1999 DURANGO . *AK

WHILE DRIVING 45 MPH CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. SUDDENLY, VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

CONSUMER WAS COMING OUT OF THE DRIVEWAY AND GOING TO THE CORNER, WHILE MAKING A LEFT TURN , THE LEFT WHEEL TIE ROD SNAPPED OUT OF POSITION CAUSING THE VEHICLE TO SLUMP TO THE GROUND. CONSUMER PUSHED THE VEHICLE TO THE CURB, AND CALLED A TOW TRUCK. PROVIDE FURTHER DETAILS. *AK

TOO MUCH PLAY IN THE STEERING WHEEL WHILE DRIVING 30 MPH OR MORE. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT BOTH UPPER / LOWER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOT NOTIFIED.*AK

WHILE DRIVING 20 MPH CONSUMER HEARD A LOUD SQUEAKING NOISE COMING FROM THE FRONT. VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER BALL JOINTS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK....REPLACED ALL UPPER BALL JOINTS AT $446.55. *AK

WHEN DRIVING AND STRIKING A BUMP THE FRONT END FEELS AS IF IT IS MOVING, AND THE VEHICLE HAS A LOUD SOUND FROM DRIVERS SIDE. *AK

WHILE DRIVING 30 MPH A RATTLING NOISE CAME FROM THE FRONT END. DEALER STATED THE UPPER BALL JOINTS FAILED. *AK

HAD TAKEN VEHICLE FOR INSPECTION IN DECEMBER 2002, AND WAS INFORMED UPPER BALL JOINTS NEEDED REPLACING DUE TO BEING WORN OUT. AT THE NEXT INSPECTION, DECEMBER 2003, THE UPPER BALL JOINTS HAD THE SAME PROBLEM AGAIN. IN JUNE 2004 THE UPPER BALL JOINTS WERE REPLACED; IN DECEMBER 2004 THE UPPER & LOWER BALL JOINTS HAD TO BE REPLACED AFTER NOT PASSING INSPECTION. THERE WAS NO POPPING NOISE HEARD BEFORE EACH REPLACEMENT OF BALL JOINTS.*AK

COMPLAINT RECEIVED VIA E-MAIL. I TOOK MY TRUCK TO THE DEALERSHIP TO HAVE WHEELS ALIGNED BECAUSE I HAD BEEN HEARING SOME SNAPPING AND POPPING WHILE TURNING CORNERS AT LOW SPEEDS. AFTER INSPECTING MY TRUCK THE SERVICE MANAGER INFORMED ME THAT THE TRUCK NEEDED NEW UPPER BALL JOINTS. *AK......PROSTROLLO'S INC REPAIRED/REPLACED THE LOWER BALL JOINTS. CONSUMER REPORTED LOWER BALL JOINT FAILURE TO NHTSA AFTER HEARING DURANGOS WERE BEING RECALLED DUE TO THE PROBLEM OF UPPER BALL FAILURE. FEELS 1999 DURANGOS SHOULD BE INCLUDED IN THE RECALL. *AK

COMPLAINT RECEIVED VIA E-MAIL." MY DURANGO IS A 1999 AND HAD TO HAVE ITS UPPER AND LOWER BALL JOINTS REPLACED THIS LAST YEAR. DEALERSHIP THAT I PURCHASED IT FROM, WHICH ALSO DOES ALL OF MY MAINTENANCE, MONITORED THEIR DEMISE. AT FIRST MENTION, I WAS UNABLE TO AFFORD THE REPAIR, AND ASKED THEM TO HOLD OFF. AFTER ABOUT 6 MONTHS, I WAS TOLD THAT THEY WERE SO BAD THAT IT WAS UNSAFE TO PUT MY VEHICLE ON THE ROAD IN THE CONDITION THEY WERE IN. THEREFORE, I HAD THE REPAIR DONE. I AM VERY DISAPPOINTED THAT MY VEHICLE IS NOT BEING CONSIDERED IN THE RECALL.*AK