1998 DODGE DURANGO Complaints

LOWER CONTROL ARM BOOT ON THE FRONT WHEEL LEAKS OIL ONTO THE BRAKES, DAMAGING THE ROTORS AND THE PADS. DEALER HAS BEEN NOTIFIED. *AK

WHEN TURNING RIGHT OR LEFT VEHICLE MAKES NOISE. THIS IS DUE TO A FAULTY STEERING RACK. DEALER SAYS STEERING RACK NEEDS TO BE REPLACED. *AK

I FORGOT TO MENTION IN MY LIST OF COMPLAINTS FROM THUR. 02/10/00, ABOUT THE PAINT ON THE VEHICLE. THERE ARE SPOTS THAT HAVE APPEARED ON THE HOOD AND SOME ON THE SIDE . ONE SPOT HAS WHITE SHOWING, THE VEHICLE IS BLACK. THE SPOTS LOOKS LIKE SPLATTERS OR SOME LIKE SPIDER VAINS. WE ASKED THE SERVICE DEPTMENT THE LAST TIME TIT WAS BEING FIXED AT TOMKINSON DODGE WHAT IT WAS OR WHAT CAUSEDIT. THEY SAID IT WAS BIRD DROPPINGS THAT CAUSED IT AND THAT THE COLOR BLACK WILL DO THAT. WE DON'T BELEIVE THIS, BECAUSE OUR VEHICLES HAVE ALWAY BEEN PARKED IN THE SAME AREA AND NONE HAVE EVER DEVELOPED SPOTS FROM BIRD DROPPINGS. I DON'T BELEIVE ANYTHING WAS WRITTEN DOWN ABOUT THIS. WE ASKED A FRIEND,WHO HAS A BODY SHOP WHAT HE THOUGHT IT WAS, WHICH HE SAID IT LOOKS LIKE THE CLEAR COAT WAS THAT WAS NOT APPLIED PROPERLY. WE FEEL THAT IT SHOULD BE REPAINTED AT NO COST. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK

THE PROBLEMS WE HAD WITH THE WINDOWS, GOING DOWN BY ITSELF AND THEN NOT BEING ABLE TO GET THEM UP WAS REPORTED TO THE DEALER (TOMKINSON DODGE) TWICE. THE FIRST TIME , THEY SAID THEY FIXED IT, BUT IT WASN'T. THE SECOND TIME , THE WINDOW WENT DOWN BY ITSELF , WE COULDN'T GET IT UP. REPORTED TO DEALER (TOMKIN DODGE), THEY TOLD US TO TAKE DOOR PANEL OFF AND PULL WINDOW UP UNTIL THEY COULD GET TO IT. THE INSIDE WINDOW CABLE WAS SO BADLESS TWISTED AND TANGLED, IT WAS ABOUT TO BROKE. THEY WORKED ON IT, AGAIN SAYING IT WAS FIXED. WINDOW AGAIN WENT DOWN (I DON'T REMEMBER THE TIME SPAN AFTER BEING "FIXED". SO THIS TIME WE TOOK IT TO EVANS CHRSLER-PLYMOUTH-DDOGE IN KENDALLVILLE TO BE FIXED. THEY REPLACED ALL THE WINDOW REGULATORS, AND HAVE HAD NO PROBLEMS WITH THE WINDOWS SINCE. THERE WAS A OBJECT RATTLING AROUND IN THE REAR HATCH WHEN CLOSING IT THAT TOMKIN DODGE COULD NOT SEEM TO FIX, BUT EVANS DID. THE VEHICLE ALSO USES A LOT OF OIL IN BETWEEN OIL CHANGES, WE CHANGETHE OIL EVERY 2000 MILES AND WOULD HAVE TO PUT 3 OR 4 QUARTS IN BETWEEN CHANGES. TOOK IT TO EVANS FOR THIS PROBLEM ON FEB. 7, 2000, IN WHICH THEY REPLACED FOUR GASKETS; INTAKE MANIFOLD PKG.,THROTTLE BODY, THERMOSTAT, CLEANED COMBUSTION CHAMBER AND ALSO REPAIRED THE HOOD HINGES. WE WILL SEE IF THIS TAKES CARE OF THE PROBLEM. I THINK FOR A $30,000.00 VECHICLE THAT IT SHOULD HOLD UP BETTER THAN IT HAS. THERE ALSO SEEMS TO BE A PROBLEM WHEN DRIVING ON WET PAVEMENT. IT SIDES AROUND THEN STOPPING AND TAKING OFF. HAVE NOT HAD THIS CHECKED OUT YET. *AK

THIS PROBLEM CAUSED PREMATURE WEARING OF TIRES (GOODYEAR WRANGLER AT/S 31.00 - 15 STOCK). *AK

WHILE MAKING A LEFT HAND TURN HEARD A POPPING SOUND AND VEHICLE TILTED TO THE SIDE. CONSUMER GOT OUT, AND THE WHEEL AT THE FRONT PASSENGER'S SIDE WAS TILTING INWARD, ALL LUGS: STUDS WERE GONE. DEALER IS WAITING FOR A REPRESENTATIVE TO SEE WHY LUGS: STUDS BROKE. *AK

CHECK ENGINE LIGHT CAME ON AND THE ENGINE SHUT DOWN AFTER MAKING A LOUD NOISE. YH

WHILE TRAVELING IN DAMP WEATHER AND WHEN DEPRESSING THE BRAKES, ONE OF THE REAR WHEELS WOULD LOCK UP, CAUSING CONSUMER TO SKID. DEALER HAS BEEN CONTACTED. *AK *ML

LOWER RIGHT BALL JOINT FAILURE @ 55K. MUCH TOO YOUNG TO FAIL AT SUCH A LOW MILEAGE. HEARD REPORTS THIS ISN'T THE FIRST TIME FOR DURANGO/DAKOTA TRUCKS. *AK

ALMOST THE ENTIRE FRONT SUSPENSION HAS ALREADY BEEN REPLACED DUE TO FAILURES OF THE BALL JOINTS. CURRENTLY, I AM WAITING ON DELIVERY OF THE RIGHT UPPER CONTROL ARM ASSEMBLY (WHICH APPARENTLY DODGE HAS UPDATED TWICE NOW). IT HAS BEEN ON BACK ORDER FOR OVER A MONTH AND THE TRUCK IS MORE AND MORE DIFFICULT TO DRIVE. *AK