1999 DODGE DURANGO Complaints

AFTER THE CONSUMER HEARD ABOUT THE FAULTY BALLS JOINTS ON DODGE DURANGO'S SHE TOOK HER VEHICLE TO THE DEALER FOR A CHECK UP. THE TECHNICIAN INDICATED THAT THE VEHICLE WASN'T SAFE TO DRIVE BECAUSE THE BALL JOINTS WERE LOOSE. FOR SAFETY REASONS THE CONSUMER HAD THE BALL JOINTS REPLACED IMMEDIATELY TO A TUNE OF $900.00 DOLLARS. THE CONSUMER WAS TOLD THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. *NM *LA

THE CONSUMER TOOK THE VEHICLE IN FOR A FRONT END ALIGNMENT. THE MECHANIC INFORMED THE CONSUMER THAT THE UPPER BALL JOINTS WERE WORN AND NEEDED REPLACEMENT. THE MANUFACTURER IS AWARE OF THE PROBLEM (PE 03-032, FRONT SUSPENSION, UPPER BALL JOINT FAILURE ). *NM *LA

VEHICLE WAS TAKEN FOR A ROUTINE GENERAL MAINTENANCE AND THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS WORE OUT PREMATURELY. *AK THE CONSUMER NOTICED CUPPING ON THE INSIDE OF THE TIRES. *JB

VEHICLE WAS TAKEN TO A SAFETY INSPECTION STATION. DURING THE INSPECTION MECHANIC DETERMINED THAT UPPER BALL JOINTS WERE NOT IN COMPLIANCE. VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE, AND FOUND THAT UPPER AND LOWER BALL JOINTS WERE WORN OUT, AND REPLACED THEM. *AK *MR

I HAVE REPLACED ALL FOUR BALL JOINTS ON MY 1999 DODGE DURANGO INCLUDING THE UPPER BALL JOINTS TWICE. IN LIGHT OF THE RECENT DEVELOPEMENTS AND COMPLAINTS BY OTHER DODGE OWNERS I FEEL IT IS APPROPRIATE TO FILE A SAFETY COMPLAINT WITH YOU AS DOCUMENTATION FOR A POSSIBLE RECALL ON THESE PARTS. *AK

WHILE DRIVING 50 MPH A KNOCKING NOISE WAS HEARD COMING FROM THE REAR. DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED REPLACING DUE TO CORROSION. *AK

WHEN DRIVING AT ANY SPEED OVER BUMPS CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THE MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS FAILED. *AK

WHILE DRIVING 25 MPH THE STEERING WHEEL WAS HARD TO TURN. A SQUEAKING NOISE WAS HEARD COMING FROM THE STEERING WHEEL. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

WHILE DRIVING FRONT END VIBRATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED REPLACING. *AK

WHILE DRIVING AT 45 MPH CONSUMER HEARD A CLUNKY NOISE COMING FROM THE FRONT END. MECHANIC AT AN INDEPENDENT REPAIR SHOP DETERMINED THAT LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK