1999 DODGE DURANGO Complaints

I CANNOT BELIEVE THAT YOU CLOSED THE INVESTIGATION WITH CRYSTLER. PERTAINING TO THE BALL JOINTS ON DODGE DURANGOS. OURS FAILED,WE HAD THEM REPLACED AT 50,000 MILES. THEY PUT THE SAME SIZE BALL JOINTS ON THE CAR. WE HAD JUST PUT ON NEW TIRES AND BECAUSE OF THE FAULTY BALL JOINTS IT COMPLETLY RUINED THEM WITH IN 2 MONTHS. I THEN CHECKED THE OLD BALL JOINTS MYSELF. WHAT I FOUND WAS AMAXING. THE BALL JOINTS ON THESE CARS ARE THE SAME SIZE AS THE BALL JOINTS ON MY ARTIC CAT ATV. WOULD YOU NOT THINK THEY WOULD BE LARGER BECAUSE OF THE CAPACITY OF WEIGHT THE DURANGO CARRIES. SO 1100.00 LATER I AM WOULDERING HOW LONG THESE BALL JOINTS WILL LAST. OR AM I BETTER OFF HAVING MY WHEELS FALL OFF AND CAUSING A SERIOUS ACCIDENT OR DEATH. THIS IS A VERY UNSAFE SITUATION.*AK

I FELT A VIBRATION IN THE FRONT END OF MY VEHICLE AROUND 60 MILES AN HOUR. I TOOK IT TO THE DODGE DEALERSHIP AND ASKED THEM TO CHECK MY TIRES. THEY INFORMED ME, THAT IT WASN'T MY TIRES, BUT MY BALL JOINT WAS WORN. I CALLED DYMLERCHRYSLER AND WAS TOLD, THAT THEY WERE HAVING TROUBLE, WITH THE DURANGOS AND DAKOTAS. THAT IT WAS STILL UNDER INVESTIGATION WITH THEM AND THE DEPARTMENT OF HIGHWAY SAFETY. THAT HAS BEEN OVER 7 MONTHS AGO AND STILL NOTHING HAS BEEN DONE ABOUT THESE PROBLEMS WITH THESE VEHICLES. WITH THE MOUNTING COMPLAINTS, I CAN NOT BELIEVE, THAT NOTHING HAS BEEN DONE! ARE THEY WAITING FOR SOMEONE TO GET KILLED??*AK

UPPER AND LOWER BALL JOINTS WORE OUT PREMATURELY. CONSUMER LATER NOTICED THERE WERE NO GREASE FITTINGS ON THE BALL JOINTS. *AK

WHILE DRIVING 20 MPH REAR AXLE SHAFT BROKE. AS A RESULT, REAR PASSENGER SIDE WHEEL SEPARATED. *AK

REAR DIFFERENTIAL PINION GEAR SHAFT BROKE TWICE. *PH THE METAL SEPARATED AT THE SHOULDER ON THE PINION SHAFT. THE CONSUMER HAS THE SECOND DEFECTIVE PINION SHAFT IN HIS POSSESSION. *NM

STEERING SHOOK VIOLENTLY AND BECAME HARD. THEN, NOISE CAME FROM THE FRONT WHEEL. CONSUMER HAD THE VEHICLE SERVICED BY TECHNICIAN, AND TECHNICIAN DETERMINED THAT BALL JOINTS NEEDED REPLACEMENT. *AK

WHILE DRIVING AT 60 MPH ENGINE REVVED UP BUT VEHICLE WOULDN'T ACCELERATE. CONSUMER PULLED OFF THE ROAD, AND LET VEHICLE SIT FOR A FEW SECONDS WHILE IDLING. THEN, PULLED BACK ONTO THE ROAD. CONSUMER DROVE HOME AT 15 MPH. THE CAUSE OF VEHICLE'S FAILURE TO ACCELERATE PROPERLY HAS NOT BEEN DETERMINED. *AK

WHILE BACKING OUT OF THE DRIVEWAY AT LESS THAN 5 MPH RIGHT FRONT WHEEL SEPARATED WITHOUT ANY INDICATION FROM THE TRUCK. THIS CAUSED THE TRUCK TO DROP TO THE GROUND IMMEDIATELY. AFTER THE TRUCK WAS INSPECTED CONSUMER WAS INFORMED THAT THE PROBLEM WAS DUE TO UPPER BALL JOINTS WEARING OUT. *AK

AFTER HAVING SERVICED THE VEHICL TECHNICIAN DETERMINED THAT UPPER BALL JOINTS NEEDED REPLACEMENT. *AK

WHILE HAVING VEHICLE SERVICED TECHNICIAN DETERMINED THAT RIGHT UPPER AND LOWER BALL JOINT NEEDED REPLACEMENT. *AK