1999 DODGE DURANGO Complaints

WHEN TURNING THERE WAS A HESITATION IN THE STEERING WHEEL BEFORE IT TURNED, AND IF THE VEHICLE WENT OVER A BUMP IN THE ROAD, IT PULLED TO THE RIGHT. ALSO, THERE WAS A RATTLING NOISE IN THE FRONT END. MECHANIC REPLACED THE LOWER BALL JOINTS, BUT THE PROBLEM RECURRED. *AK

WHILE DRIVING AT ANY GIVEN SPEED AND TURNING TO THE LEFT OR RIGHT CONSUMER HEARD NOISE COMING FROM THE FRONT END. INDEPENDENT SHOP REPLACED THE UPPER BALL JOINTS AT CONSUMER'S EXPENSE. *AK

WHILE MAKING A RIGHT TURN A LOUD NOISE WAS HEARD COMING FROM THE PASSENGER SIDE WHEEL. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME, AND WILL TAKE THE VEHICLE TO REPAIR SHOP FOR INSPECTION IN THE NEAR FUTURE. *AK

WHILE ROTATING THE TIRES MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED REPLACEMENT.*AK

WHILE DRIVING, CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT DRIVER SIDE BALL JOINTS. *AK

MY 99 DODGE DURANGO WAS BROUGHT IN FOR ROUTINE MAINTENANCE AND I WAS THEN TOLD I COULD NOT DRIVE IT HOME...IT WAS TOO DANGEROUS! THE BALL JOINTS NEEDED TO BE REPLACED BECAUSE THEY WERE DEFECTIVE. I LEFT WITH A $1000 BALL JOINT REPLACEMENT AND WAS TERRIFIED TO THINK THAT IF I HADN'T GONE IN FOR MAINTENANCE, THE WHEELS COULD HAVE BROKEN OFF THE CAR!!! I AM A MOTHER OF 3 SMALL CHILDREN AND THE THOUGHT OF WHAT COULD OF HAPPENED MAKES ME SICK. PLEASE ENCOURAGE DODGE TO RECALL THIS PART IMMEDIATELY BEFORE THE "COULD HAVE" TURNS INTO A TRAGIC FATALITY. THANK YOU, SHERRI SCHOENFELDT. *AK

REQUESTED FRONT END ALIGNMENT ON MY 1999 DODGE DURANGO. WAS INFORMED THEY COULD NOT DO THIS DUE TO UPPER BALL JOINT FAILURE. I CONTACTED THE MANUFACTURER AND WAS INSTRUCTED TO HAVE MY LOCAL DEALERSHIP PERFORM AN INSPECTION AND THEY WOULD PROCEED WITH DETERMINING IF ANY GOODWILL REPAIRS WOULD BE MADE. I HAD THE VEHICLE INSPECTED AND FOUND THAT BOTH THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THIS WAS A $30 INSPECTION. I THEN CONTACTED THE MANUFACTURER AGAIN AND THEY DECLINED TO ASSIST IN ANY GOODWILL. I TOOK IT TO A LOCAL REPAIR SHOP AND HAD THE BALL JOINTS REPLACED. I, TOO, HAVE SMALL CHILDREN AND FEEL VERY LUCKY I DID NOT HAVE AN ACCIDENT DUE TO THIS PROBLEM.

TODAY I AM HAVING MY UPPER BALL JOINTS REPLACED ON MY 1999 DODGE DURANGO WITH 56000 MILES. MY MECHANIC FOUND THE PROBLEM DURING A ROUTINE OIL CHANGE AND SAID THEY WERE SEVERELY WORN. THAT NIGHT I SAW THE REPORT ON CBS NEWS. ADD THIS TO THE FILE ON THE DURANGO. THANKFULLY WE CAUGHT THIS BEFORE THERE WAS AN ACCIDENT. *JB

BALL JOINTS WERE REPLACED AT 85,000 MILES. CURRENTLY, THE CV JOINTS NEED TO BE REPLACED. *AK

THERE'S A GRINDING NOISE IN THE STEERING WHEEL WHEN MAKING A LEFT TURN OR REVERSING. THE MECHANIC INDICATED THAT THE RIGHT UPPER BALL JOINT WAS BAD AND NEEDED TO BE REPLACED.