1999 DODGE DURANGO Complaints

WHILE DRIVING CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. INDEPENDENT REPAIR SHOP REPLACED THE LOWER BALL JOINTS. DEALERSHIP NOTIFIED. *AK

WHILE DRIVING AT ANY SPEED, CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. INDEPENDENT SHOP REPLACED THE LOWER AND UPPER BALL JOIN, AT OWNER EXPENSES OF $1300. DEALERSHIP NOTIFIED.

WHEN TURNING IN EITHER DIRECTION WHILE DRIVING A NOISE WAS HEARD COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO A REPAIR SHOP, WHERE THE MECHANIC REPLACED THE UPPER AND LOWER CONTROL ARMS. *AK

HAD TAKEN VEHICLE TO AN INDEPENDENT TIRE MECHANIC FOR REPLACEMENT OF TIRES. WHILE REPLACING THE TIRES MECHANIC DETERMINED THAT FRONT UPPER BALL JOINTS WERE WORN OUT. THIS PROBLEM WAS CAUSING FRONT WHEEL SPINDLE AND HUB TO MOVE VERY EASILY. THE UPPER BALL JOINTS WERE REPLACED. *AK

WHETHER THIS IS A COMPLAINT LEAVES ME TO WONDER ABOUT THE BALL JOINTS ON THE DURANGOS--I HAVE A 1999 DURANGO WHICH I GET SERVICED BY A INDEPENDENT MECHANIC AND JUST MADE ME AWARE THAT THE BALL JOINTS ON MY DURANGO DON'T LOOK GOOD AND I SHOULD THINK ABOUT GETTING IT FIXED IN THE FUTURE???? WITH THE HIPE IN THE MEDIA LEAVES ME TO WONDER IF THERE IS A CHANCE ON A RECALL ON THIS PARTICULAR PART????*AK

I WAS INFORMED BY MY MECHANIC THAT THE BALL JOINTS ON MY TRUCK ARE DEFECTIVE. AFTER BEING TOLD THIS I SAW THE NEWS THE OTHER NIGHT REGARDING THE DODGE DURANGOS, AND THE TIERS FALLING OFF DO TO THE BALL JOINTS. MY MECHANIC ALSO TOLD ME THAT THEY NEEDED TO BE TAKEN CARE OF. WITH A BIG PRICE TAG I WAS WONDERING WHAT CAN BE DONE ABOUT THIS. (THERE WAS NO INCIDENT YET?)

NOTICED STEERING WHEEL OFF CENTER. VIBRATION IN THE STEERING COLUMN. TIE ROD RIGHT SIDE LOOSE. REPLACED TIE ROD AND ADJUSTED STEERING.THE PURPOSE OF THIS COMPLAINT IS TO NOTIFY AND PUSH FOR RECALL ON BALL-JOINT ISSUES.

THE 1999 DODGE DURANGO WAS PURCHASED FROM SOUTH OAK DODGE IN SOUTH HOLLAND, ILL. IT WAS PURCHASED AS A DEMO WITH A FEW THOUSAND MILES ON IT. SINCE THAT TIME I HAVE RETURNED TO THE DEALER ON SEVERAL DIFFERENT OCCASIONS FOR AN OIL CHANGE AND FILTER AND TO REPORT SQUEAKING IN THE LEFT FRONT TIRE. I WAS TOLD THAT IT JUST NEEDED LUBRICATION. EACH TIME AFTER CHANGING MY OIL THEY WOULD LUBRICATE THE WHEELS. I ALSO EXPLAINED THAT THE NOISE WAS WORSE WHEN I TURNED THE CORNER AND IF I HAD TO USE THE FOUR WHEEL DRIVE IT WAS DIFFICULT TO TURN. I ALSO EXPLAINED THAT THE TIRES WERE WORN ON THE INSIDE AND ON OCCASION IT LOOKED LIKE THE LEFT FRONT TIRE WAS GOING TO FALL OFF. MY COMPLAINT WAS DISMISSED WHEN THE SERVICE MANAGER SAID "OH THAT'S NOT GOING TO HAPPEN " SHORTLY THEREAFTER HE SAID THE TIRE HAD A SLOW LEAK AND THAT HE WOULD PUT A PLUG IN IT. MY COMPLAINTS WERE OFTEN DISMISSED. MY CAR ONLY HAS 57,000 MILES ON IT. THIS MORNING I HEARD THE NEWS REGARDING THE BALL BEARINGS ON THE DODGE DURANGO. IN ADDITION TO THE ABOVE THIS PARTICULAR CARRIER WILL PROVIDE A TEMPORARY SOLUTION TO A PROBLEM UNTIL YOUR WARRANTY EXPIRES. WHEN YOU RETURN YOU ARE CHARGED S MAXIMUM AMOUNT TO CORRECT A PROBLEM THAT OCCURRED WHILE THE CAR WAS UNDER WARRENTY. THIS HAPPENED TO MY BOYFRIEND WHO HAS A 1998 ONE TON PICKUP QUAD SEATS FOUR DOOR DODGE 24 VALVE TURBO ENGINE 3800 DOOLEY. THE RED ENGINE LIGHT KEPT COMING ON. WE TOOK IT IN TO HAVE THE PROBLEM FIXED. THE NEXT DAY WE WERE TOLD THAT THERE WAS NO MAJOR PROBLEM. NOT MORE THAN 3 BLOCKS AWAY THE LIGHTT CAME ON AGAIN. WE RETURNED TO THE SERVICE DEPARTMENNT. THE MANAGER STATED "OH I'TS PROBABLY JUST A SENSOR PROBLEM". IF YOU CONTINUE TO HAVE PROBLEMS BRING IT BACK IN. THE RED LIGHT CONTINUED TO STAY ON. THREE MONTHS LATER THE TRUCK BEGAN TO RUN POORLY. WE TOOK IT BACK TO THE DEALER. THE SERVICE DEPARTMENNT STATED THAT HE NEED A VALVE JOB THAT WOULD COST $1,800.00. FURTHER THE EXTENDED WARRENTY HAD JUST EXPIRED.*AK

WHEN MY HUSBAND TOOK MY 1999 DURANGO 4X4 IN FOR MAINTENANCE ON THE TRANSMISSION THE MECHANIC STATED THAT THE FRONT LEFT UPPER BALL JOINT WAS IN NEED OF REPLACEMENT. THIS WAS AT A DODGE DEALER AND AT NO TIME DID THE MECHANIC GIVE ANY INDICATION THAT THIS WAS AN ONGOING PROBLEM WITH THE DURANGOS. WHEN I SAW THE REPORT ON CBS NEWS I THEN REALIZED THAT MY DURANGO WAS NOT SAFE TO DRIVE. I HAVE SCHEDULED TO HAVE THE BALL JOINTS REPLACED BECAUSE I CAN'T WAIT FOR CHRYSLER TO ISSUE A RECALL AND RISK THE SAFETY OF MY FAMILY.*AK

I HAVE A 1999 DODGE DURANGO THAT'S HAVING UPPER BALLJOINT PROBLEMS. YOU HAD A NEWS REPORT OF THIS PROBLEM ACCURING WITH DURANGO AND DAKOTAS. I RECENTLY FOUND OUT THIS WAS GOING ON WITH MY VEHICLE.