2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,400 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- MARGARETVILLE, NY
ON THE FIRST INCIDENT, THE RIGHT DRIVER SIDE TIRE SUDDENLY WENT FLAT. VALVE ROTTED, THAT TIRE WAS FIXABLE. WE QUESTIONED THE COLD WEATHER. WE FIGURED IT WAS A FLUKE. ON JULY 15, 2012 REAR DRIVER SIDE TIRE SUDDENLY WENT FLAT WHILE DRIVING 55 MPH - WARM WEATHER - BROUGHT IT TO A TIRE COMPANY AND THEY STATED THE VALVE ROTTED ON THIS TIRE AS WELL AND THAT THE TIRE WAS UNREPAIRABLE. BOTH TIMES OUR 3 AND 6 YEAR OLD CHILDREN WERE IN THE CAR WITH US- THIS IS A HUGE SAFETY ISSUE. I KNOW ANOTHER PERSON THAT RECENTLY OWNED A DODGE JOURNEY AND HAD A BLOW OUT - THEY ENDED UP ACROSS THE ROAD AND DOWN THE BANK. LUCKILY NO INJURIES. I DON'T THINK THIS IS A COINCIDENCE. THIS COULD RESULT IN BODILY INJURY. THE VALVES ON THESE CARS NEED TO BE ADDRESSED IMMEDIATELY. TODAY I AM SPENDING $1325 TO REPLACE ALL 4 TIRES AND RIMS SO THAT MYSELF AND MY CHILDREN DO NOT END UP IN A FATALITY. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- PLANE FIELD , NJ
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SXT. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE WOULD NOT START. THE EXTERIOR AND INTERIOR LIGHTS WORK WITHOUT ANY DIFFICULTIES. THE CONTACT HAVE TO WAIT 30 MINUTES BEFORE THE VEHICLE WOULD START AND OVER TIME IT LOST POWER AND BEGAN TO MAKE A KNOCKING SOUND. THE BRAKE PADS AND THE ROTORS ALSO BEGAN TO WEAR EXCESSIVELY. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED A STARTER, BRAKES, BRAKES PADS, ROTORS, BATTERY, AND STRUTS. THE DEALERS ESTIMATED REPAIR COST WAS $2,000 AT THE CONTACTS EXPENSE. THE CONTACT REPLACED THE BRAKES, BRAKE FLUID, TRANSMISSION FLUID, AND THE FRONT ROTORS FOR $738.23. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- RIVERVIEW, FL
BRAKES WERE REPLACED IN NOVEMBER OF 2011. TOOK CAR INTO DEALER FOR OIL CHANGE AND NOW ROTORS AND BRAKES NEED TO BE REPLACED AGAIN. ON TOP OF THAT THE CALIBERS ARE ROCKING BACK AND FORTH. ROUGHLY 3 MONTHS AFTER THE PADS WERE REPLACED THE SAME SQUEAKING AND SCRAPPING NOISE CAN BE HEARD WHEN BRAKING. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- EAGLE RIVER, WI
VALVE STEM SENSORS ON THE TWO REAR TIRES ARE CORRODED AND CRACKED. DRIVING DOWN ROAD METAL ON VALVE STEM FELL OFF CAUSING RAPID AIR LOSS IN TIRE. OTHER TIRE WITH CORRODED VALVE STEM BROKE AT CAR WASH. THIS IS A WELL KNOWN PROBABLY, I KNOW THIS BECAUSE I AM A DEPUTY SHERIFF AND THIS SAME PROBLEM HAPPENED TO OUR SQUAD CARS, WHICH OUR DODGE CHARGERS. AFTER TWO DEPUTIES HAD BLOWOUTS AT HIGH RATE OF SPEED SHERIFF ORDERED ALL SENSORS CHANGED. IF YOU GOOGLE ONLINE THIS PROBLEM IS COMING AND PEOPLE ARE GOING TO DIE IN AN ACCIDENT FROM THIS. THIS HAS TO BE RECALLED BY CHRYSLER. CHRYSLER KNOWS THIS PROBLEM EXISTS BECAUSE THEY CHANGED THE SENSORS IN 2011. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- LAKE ORION, MI
SINCE REPLACING THE WIN IN OCT. 2010, FOB UNLOCK BUTTON SETS OFF ALARM INSTEAD. IN THE PAST SIX MONTHS THE CAR HAS RANDOMLY STALLED IMMEDIATELY UPON STARTING. IN THESE SAME SIX MONTHS, THE CAR HAS STALLED RANDOMLLY WHILE DRIVING-- VARIOUS SPEEDS AND ROAD CONDITIONS. IT IS SCARY TO DRIVE A CAR THAT LOSES ALL POWER FOR NO APPARENT REASON! WIN MODULE WAS REPLACED 6/21/2012-- SECOND REPLACEMENT IN 1-1/2 YEARS. I WONDER IF TS IS A PROBLEM WITH THE OVERALL CAR WIRING OR THE WIN MODULES. *TT
Source: NHTSA WEB SITE -
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2009 DODGE JOURNEY- STURBRIDGE , MA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FAILURE RECURRED RANDOMLY. THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AFTER INSERTING THE KEY INTO THE IGNITION. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE VEHICLE EMITTED A CRACKING SOUND. THE VEHICLE WAS TAKEN TO DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 29,345 AND THE CURRENT MILEAGE WAS 29,845.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- LIVONIA, MI
TODAY AFTER A SHORT TRIP, THE ENGINE REFUSED TO START. IT CLICKED, BUT NOTHING. EVERYTHING ELSE WORKED. DOORS LOCKED AND UNLOCKED, WINDOWS OPENED AND CLOSED, BUT AS FOR THE STARTER, NOTHING. THIS IS THE 3RD TIME THE CAR HAS REFUSED TO START FIRST TIME. BOTH OTHER TIMES WERE LESS THAN A YEAR AGO. THE DEALER HAS NOT YET BEEN CONTACTED, SO I DON'T KNOW WHAT IT WILL DO. A FEDERAL COMPLAINT WILL BE FILED AND A LINK TO THIS SITE WILL BE PROVIDED. 45 OR 46 SIMILAR COMPLAINTS ARE FAR TOO MANY FOR THIS NOT TO RECEIVE SERIOUS ATTENTION. THE FOLLOWING LINK SHOWS 45 OTHER SIMILAR COMPLAINTS. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/JOURNEY/2009/ELECTRICAL/ENGINE_WONT_TURN_OVER.SHTML.M *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- INWOOD, WV
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC ADVISED THE CONTACT THAT THE COOLANT ENGINE RECOVERY TANK WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE CONTACT STATED THERE WAS AN ORANGE SPOT THAT LOOKED LIKE THE AREA WAS BURNED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,260.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- HILLSBORO, OR
I AM FILING THIS COMPLAINT ABOUT MY 2009 DODGE JOURNEY SXT AWD AND ITS BRAKING SYSTEM. SINCE I HAVE PURCHASED THE CAR NEW I HAVE HAD TO CHANGE THE BRAKES THREE TIMES. THE CAR NOW HAS JUST UNDER 50,000 MILES. THAT IS ALMOST ONE BRAKE JOB EACH YEAR. THE BRAKING SYSTEM FOR THIS VEHICLE IS NOT ADEQUATE. THIS CAN POSE A POSSIBLE SAFETY RISK BECAUSE THE ROTORS CAN WARP AND CAUSE LOSS OF CONTROL OF THE VEHICLE IN ANY BRAKING SITUATIONS. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- BRADON , MS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT TURNED THE IGNITION KEY AND THERE WAS A DELAYED RESPONSE. THE ENGINE STARTED AFTER THREE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE BUT THE CONTACT WAS UNCERTAIN OF THE CAUSE OF FAILURE AND THE SPECIFIC REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE