2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,400 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - BRANDON, MS

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT START UNLESS THE KEY WAS TURNED INSIDE THE IGNITION A TOTAL OF SIX CONTINUAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SOFTWARE WAS UPDATED, HOWEVER THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE CURRENT MILEAGE WAS 102,000 AND THE FAILURE MILEAGE WAS 80,000. UPDATED 05/31/12 *BF THE CONSUMER STATED IT TOOK UP TO FOUR TIMES TO START VEHICLE. HE TOOK THE VEHICLE TO DEALERSHIP TWICE AND THE DEALERSHIP MADE TWO AREA ADJUSTMENTS. THE PROBLEM WAS NOT FIXED. HE TOOK BACK A THIRD TIME BUT DEALERSHIP STATED THE PROBLEM WAS FIXED BUT WILL RE-CHECK IT AGAIN. THE CONSUMER LEFT THE VEHICLE FOR TWO DAYS. UPDATED 6/6/12 *SD

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - WALDORF, MD

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN SHE WAS INFORMED THAT THE BRAKES WOULD NEED TO BE REPLACED WITHIN 10,000 MILES. WHENEVER THE CONTACT APPLIED THE BRAKES SHE WOULD HEAR A LOUD SQUEAKING NOISE. THE FRONT BRAKES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 19,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - QUINCY, OH

    WAS GETTING GAS. SHUT THE CAR OFF. WENT TO RESTART AND NOTHING. SITS AN HOUR OR SO THEN STARTS. NO RECALL, IM NOT THE ONLY ONE. SEEMS LIKE OH WELL. THANKS FOR LISTENING. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - PICKERINGTON, OH

    VEHICLE WILL NOT START OR CRANK. ELECTRICAL SYSTEMS WORK WHEN DOOR IS OPEN, CLOSE THE DOOR NOTHING WORKS. BATTERY HAS PLENTY OF JUICE DOESN'T NEED JUMPED. DASH READS "BADKEY" FOR A MILLI SECOND WHEN YOU INSERT KEY FOB. WAIT AN HOUR OR SO AND THE CAR WILL START UP WITH NO PROBLEMS. TURN THE CAR OFF AND IT WILL NOT START AGAIN. DEALERSHIP WANTS TO REPLACE WIN MODULE AS A "STARTING POINT" SINCE THEIR COMPUTERS CAN'T GET CODE FROM THE CAR. *JS

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - AUBURN HILLS, MI

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE FAILURE RECURRED THREE TIMES INTERMITTENTLY WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - NORTHVILLE, NY

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD OCCASIONALLY NOT START. THE VEHICLE WAS TAKEN TO THE DELAER, WHERE THE BATTERY WAS REPLACED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 24,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - SCOTTSDALE, AZ

    I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE. I HAVE HAD TO REPLACE THE BRAKES 3 TIMES AND AM GOING TO NEED TO REPLACE THEM AGAIN. I ONLY HAVE 26,000 MILES ON THE VEHICLE. I KNOW THE "SWEEP" AREA IS INSUFFICIENT FOR THE WEIGHT OF MY VEHICLE FROM WHAT RESEARCH I HAVE DONE. I AM WORRIED THAT THE BRAKES MIGHT FAIL WITH MY KIDS IN THE CAR OR ON THE FREEWAY. I KNOW I'M NOT THE ONLY OWNERS TO HAVE THIS PROBLEM. IT IS A PERSISTENT PROBLEM AMONG DODGE JOURNEY OWNERS. *JS

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - MEMPHIS, IN

    I LIKE SO MANY OTHERS ARE HAVING AN ISSUE WITH MY VEHICLE. AT TIMES THE VEHICLE DOES NOT WANT TO START. I HAVE HAD IT TOWED 2 TIMES TO THE DEALER AND OF COURSE ONCE THEY GET THE VEHICLE THERE IT STARTS. THEY THEN TELL ME THAT THERE IS NOTHING THAT THEY CAN DO FOR ME. I CALLED CHRYSLER AND THEY SAID THEY WERE UNAWARE OF THE PROBLEM WHICH SEEMS SO FUNNY TO ME CAUSE EVERY WHERE I READ IT IS SOMETHING ABOUT THE VEHICLE INTERMITTENTLY NOT STARTING. THIS IS MY FIRST AND LAST CHRYSLER PRODUCT I WILL EVER OWN. HOW MANY COMPLAINTS DO YOU NEED BEFORE THEY ARE GOING TO DO SOMETHING? *JS

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - JANESVILLE, WI

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT WAS ABLE TO SUCCESSFULLY JUMP-START THE VEHICLE WITH THE ASSISTANCE FROM ANOTHER DRIVER. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. WHILE EXAMINING THE VEHICLE, THE CONTACT APPLIED PRESSURE TO THE BRAIN BOX UNDER THE HOOD AND THE VEHICLE UNEXPECTEDLY STARTED ON ITS OWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND A LOOSE WIRE WAS REPAIRED. THE WIRE WAS LOCATED NEAR THE STARTED. THE FAILURE CONTINUED. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - BISMARCK , ND

    WE BOUGHT THIS CAR USED IN 2011. WE HAD AN INSPECTION DONE OF THE BRAKES BY THE DEALERSHIP WE BOUGHT FROM AND WERE INFORMED THE BRAKES WERE IN GOOD SHAPE. WE HAVE TAKEN THE VEHICLE TO THE LOCAL DODGE DEALERSHIP FOR REGULAR PREVENTIVE MAINTENANCE AND THEY HAVE TOLD US THE BRAKES ARE IN GOOD SHAPE ALSO. THE LAST VISIT THEY TOLD US THE FRONT BRAKES WERE COMPLETELY GONE. THIS AFTER JUST 4000 MILES. THE ELECTRICAL SYSTEM IS ALSO FAILING. THE VEHICLE AT TIMES JUST WON'T START OR OTHER TIMES WILL SHUT DONE. WE FEEL THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN AND FEEL WE HAVE A LEMON WITH NO COURSE OF ACTION AND STILL 5YEARS OF PAYMENTS.

    Source: NHTSA WEB SITE