2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,400 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 DODGE JOURNEY- LESTER, WV
BRAKES CONTINUE TO GO BAD. VEHICLE CALLS FOR NUMEROUS BRAKE CHANGES INCLUDING THE ROTORS AS WELL. DODGE NOTIFIED AND NOTHING HAS BEEN RESOLVED. ALSO THEIR VALVE STEMS ARE BREAKING IN HALF IN COLD WEATHER. CAUSING TIRES AIR TO DEPLETE WITHIN 8 SECONDS. I HAVE THE VALVE STEM FROM MY CAR THAT BROKE AND THE OTHER WAS REPLACED EARLIER UNDER WARRANTY. IF THIS VALVE STEM WAS TO BREAK IN HALF WHILE AT HIGH SPEEDS ON THE HIGHWAY, SOMEONE COULD BE KILLED. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- NAMPA, ID
UPON TAKING AN EXIT RAMP FROM THE FREEWAY I REMOVED MY FOOT FROM THE GAS PEDAL AND PLACED IT ON THE BRAKE PEDAL. THE TRACTION CONTROL LIGHT CAME ON AND I IMMEDIATELY LOST POWER, THEN I NOTICED THE ELECTRONIC THROTTLE CONTROL LIGHT WAS FLASHING TOO. AFTER SLUGGISHLY LURCHING MY WAY TO THE SIDE OF THE ROAD I READ THAT THE MANUAL SAID TO PLACE THE VEHICLE IN PARK AND CYCLE THE IGNITION. UPON DOING THIS THE LIGHTS WENT OFF AND THE VEHICLE APPEARED TO FUNCTION NORMALLY. THEN, IT DID IT AGAIN THE NEXT DAY UNDER VERY SIMILAR CIRCUMSTANCES, I REMOVED MY FOOT FROM THE ACCELERATOR AND APPLIED THE BRAKE AND BOTH LIGHTS CAME ON WITH A TOTAL LOSS OF POWER AND SOME LUGGING TO THE SIDE OF THE ROAD. IF A SEMI HAD BEEN BEHIND US, THERE IS NO WAY HE COULD HAVE STOPPED SOON ENOUGH TO AVOID A COLLISION. I FIND NUMEROUS COMPLAINTS ABOUT THE ETC ON THE INTERNET, BUT NOBODY TAKING ACTION. DOES SOMEONE HAVE TO FILE A LAWSUIT FIRST? BECAUSE I WILL..... *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- GENEVA , NY
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE ATTEMPTING TO DRIVE IN REVERSE OUT OF A PARKING SPACE, THE VEHICLE LUNGED FORWARD WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER TRAIN UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- PUEVLO WEST, CO
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS AN INTERMITANT FAILURE WITHIN THE ELECTRONIC THROTTLE CONTROL. THE FAILURE CAUSED THE VEHICLE TO DECELERATE AND IT WOULD NOT ACCELERATE BEYOND 20 MPH. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL LIGHT ILLUMINATED DURING THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE SHOULD BE SHUT OFF AND RESTARTED TO CORRECT THE FAILURE, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 63,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- BEAUFORT, SC
I HAVE HAD TO REPLACE THE BRAKES ON MY 2009 DODGE JOURNEY 3 TIMES SINCE MARCH OF 2009, MY CAR ONLY HAS 35,000 MILES ON IT. I FEEL THAT THE BRAKES ARE DEFECTIVE AND ARE NOT SAFE. THEY DO NOT PROVIDE A SAFE DRIVING ENVIROMENT. *TR
Source: NHTSA WEB SITE -
-
2009 DODGE JOURNEY- LUSBY, MD
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD RESIST STARTING ATTEMPTS SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND HAD THE BATTERY AND WIND MODULE REPLACED BUT THE FAILURE PERSISTED. THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- SELINSGROVE, PA
THE TIRES ON THE VEHICLE GO COMPLETELY FLAT IN A MATTER OF SECONDS BECAUSE THE VALVE STEM ON THE TIRE PRESSURE MONITORING SYSTEM "CORRODES" AND SNAPS OFF. THIS HAS HAPPEN 4 TIMES IN LESS THAN A YEAR. THE FIRST TIME IT HAPPENED, MY WIFE WAS GOING TO PUT AIR IN THE TIRE AND WHEN SHE TOUCHED THE COVER OF THE VALVE STEM, IT BLEW OFF THE TIRE AND ALMOST HIT HER IN THE EYE. THE LAST TIME IT HAPPENED (01/28/12) I WAS DRIVING DOWN THE HIGHWAY WITH MY WIFE AND TWO CHILDREN, WHEN THE LIGHT FOR THE TIRE PRESSURE MONITORING SYSTEM CAME ON TO TELL ME THAT MY TIRE WAS LOW. JUST A FEW SECONDS LATER, THE TIRE WAS COMPLETELY FLAT AS WE WERE DRIVING DOWN THE HIGHWAY. *TT
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- MILFORD, PA
ON MY 5TH SET OF BRAKES & ROTORS ON MY 2009 DODGE JOURNEY. THE CAR ONLY HAS 53000 MILES ON IT. CHRYSLER REFUSES TO ADMIT THERE IS A PROBLEM WITH THE BRAKING SYSTEM ON THE CAR. I AM NOW AVERAGING REPLACING ROTORS EVERY 10,000 MILES. VERY EXPENSIVE AND MOST IMPORTANTLY NOT SAFE. PLEASE INVESTIGATE THIS PROBLEM AS CHRYSLER EXTENDED THE WARRANTY ON THE BRAKES WHEN WE RECEIVED A LETTER IN JULY OF 2011 TO 36,000 MILES. THEY KNOW THE BRAKE SYSTEM IS TOO SMALL FOR THE CAR. THERE HAVE BEEN OTHER ELECTRICAL PROBLEMS AS WELL. I FEEL THIS CAR IS A LEMON. THANK YOU! *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- SHREWSBURY, MA
AT 37,600 MILES THE CARS ELECTRONIC THROTTLE CONTROL INDICATOR LIT AND THE CAR WOULD NOT START. THE CAR WAS TOWED TO THE DEALERSHIP AND THE DEALERSHIP REPORTED IT WAS A BAD STARTER. IT WAS NOT COVERED UNDER WARRANTY AND THE TOTAL COST OF REPAIR WAS $386.00. AT 41,000 MILES THE ELECTRONIC THROTTLE CONTROL INDICATOR LIGHT WENT ON AGAIN AND THE CAR WAS TOWED TO THE DEALERSHIP AGAIN. THE DEALERSHIP REPORTED IT WAS A BAD THROTTLE BODY AND THIS WOULD NEED TO BE REPLACED AT A COST OF $613.00. AS OF THIS DATE THE TOTAL COST OF REPAIRS FOR THE SAME PROBLEM, THE ELECTRONIC THROTTLE CONTROL, HAS BEEN $999.00. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- CINCINNATI, OH
WHILE PULLING THE CAR INTO MY DRIVEWAY THE CAR JUST SHUT DOWN/DIED. I HAD NO CONTROL OF THE STEERING. EXTREMELY FRIGHTENING AND THANKFULLY THIS DID NOT OCCUR WHILE AT AN INTERSECTION OR ON THE HIGHWAY. *TR
Source: NHTSA WEB SITE