2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,400 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- GALION, OH
WE PURCHASED THIS VEHICLE 2/2011 WITH 47,000 MILES AND RECENTLY IN 9/2011 AT OUR REGULAR OIL CHANGE WE WERE TOLD THE LEFT-FRONT TIE ROD WAS GOING TO NEED REPLACED. NOW THE STEERING IS LOOSE, AND ITS LOUD IN THE FRONT END WHILE DRIVING OVER BUMPS. WE DON'T FEEL LIKE WE SHOULD BE REPLACING TIE-ROD ENDS THIS SOON ON THIS VEHICLE THAT IS IN EXCELLENT SHAPE OTHERWISE. I KNOW THERE IS A DODGE RAM RECALL CAMPAIGN#10V65800 FOR THE SAME THING. COULD THIS BE SOMETHING ALSO RELATED TO THE 2009 DODGE JOURNEY? *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- HUGO, MN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WORE DOWN PREMATURELY. AN AUTHORIZED DEALER REPLACED THE ROTORS AND PADS ON FOUR OCCASIONS IN AN ATTEMPT AT DUPLICATING THE FAILURE, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- WEST MONROE, LA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT INTERMITTENTLY, THE VEHICLE WOULD FAIL TO START. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 41,112 AND THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- MATTHEWS, NC
I NOTICED MY 2009 DODGE JOURNEY STARTED BURNING OIL. I TOOK TO THE DEALERSHIP KEFFER CHRYSLER JEEP EAGLE TO HAVE A CONSUMPTION TEST RUN ON IT. COME TO FIND OUT MY JOURNEY BURNED ALMOST 4 QUARTS OF OIL AFTER 1700 MILES. THERE WERE NOT WARNING LIGHTS THAT CAME ON TO TELL ME THERE WAS AN ISSUE WITH MY CAR. I BOUGHT MY CAR NEW WITH 12 MILES ON IT. I HAVE ATTEMPTED TO CONTACT CHRYSLER TO SEE IF THEY WOULD PAY MINE OFF AND I WOULD UPGRADE. EVERYONE I TALKED TO KEEP SAYING THEY CAN NOT MAKE THOSE DECISIONS, MAYBE CONTACT THE NHTSA. CHRYSLER HAS NOT REPLIED BACK YET. THE DEALER I AM WORKING WITH SEEMS TO BE MORE INTERESTED IN MAKING A NEW SALE WITH OTHERS THEN ADDRESSING THE CURRENT ISSUES WITH A LOYAL DODGE/CHRYSLER OWNER. THIS VEHICLE HAS FAILED AT 50,000 MILES. THE REPLY I RECEIVED IS "WE ARE BETTER NOW, THAT IS WHY WE OFFERED THE POWERTRAIN WARRANTY". YOU ARE LUCKY. YEAH, LUCKY ME PAYING FOR A CAR I CAN NOT DRIVE AND NO ASSISTANCE FROM CHRYSLER. SURE, THEY ARE REPAIRING THIS AND THEY TELL ME THERE SHOULD NOT BE ANY CHARGES TO ME. I GUESS WE WILL SEE. THERE IS ONE THING THEY TOOK FROM ME THAT WON'T COME BACK WITH ANY REPAIRS. MY PEACE OF MIND. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- WADESVILLE, IN
BRAKE PADS AND ROTORS. BRAKE PADS WEAR AWAY WAY PREMATURE AND ROTORS ALSO WEAR TO FAST. *TR
Source: NHTSA WEB SITE -
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2009 DODGE JOURNEY- SPRINGFIELD, IL
OUR ELECTRONIC THROTTLE CONTROL (ETC) CAME ON LAST FRIDAY EVENING. WE CYCLED THE KEY AND THE ETC SENSOR SHUT OFF. HOWEVER, FURTHER SEARCHES SHOWED THAT THIS PROBLEM COULD BE CAUSED BY COLD WEATHER. NO RECALLS ARE NOTED ON NHTSA'S WEBSITE. THE DODGE JOURNEY HANDBOOK IS VERY VAGUE ON WHAT ACTION SHOULD BE TAKEN IF THE ETC SENSOR APPEARS FOR A SHORT TIME BUT THEN DISAPPEARS AFTER KEY CYCLING IS COMPLETE. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- YUKON, OK
MY FRONT BRAKE PADS AND ROTORS REQUIRED REPLACEMENT IN MAY OF 2011 AT 34,795 MILES. THE DRIVER'S SIDE FRONT BRAKE PAD AND BOTH REAR PADS NEEDED REPLACED BY DECEMBER OF 2011, AS WELL AS RESURFACING ALL ROTORS. THE MILEAGE AT THAT TIME WAS APPROX 48,000 MILES. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- LENEXA, KS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE HORSEPOWER, DRIVE SLUGGISHLY AND WOULD STALL AT ANYTIME. IN ADDITION, A WARNING SYMBOL IN THE SHAPE OF A THUNDER BOLT WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 83,000. UPDATED 1/20/2012 *LN THE ELECTRONIC THROOTLE BODY UNIT WAS REPLACED. 01/30/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- LOS ANGELES, CA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER AND PASSENGER SIDE WHEELS SOUNDED AS IF THEY WERE WOBBLING WITH THE ILLUMINATION OF THE TIRE PRESSURE WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOW WAS THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- DES MOINES, IA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE BEGAN TO LOOSE POWER ABNORMALLY. THE BRAKES AND POWER STEERING ASSIST BECAME INOPERABLE, BUT THE VEHICLE DID NOT STALL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES WERE CONTINUOUSLY WEARING PREMATURELY AND HAD BEEN REPLACED FOUR TIMES WITHIN A FOUR YEAR PERIOD. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE