2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,400 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- LAFAYETTE, LA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD AND THE VEHICLE HESITATED TO STOP. THE CONTACT DROVE THE VEHICLE SLOWLY TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE FRONT AND REAR BRAKES WERE WORN AND WOULD HAVE TO BE REPLACED, AS WELL AS THE ROTORS. THE CONTACT ALSO NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS HOLDING WATER IN THE INTERIOR AND WOULD LEAK FROM THE BOTTOM OF THE DOOR WHEN THE DOOR WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 01/24/12*LJ THE CONSUMER ALSO STATED IN DECEMBER 2009, THE VEHICLE WOULD RANDOMLY NOT START. AFTER LETTING THE VEHICLE SIT FOR ABOUT 15 MINUTES, IT WOULD THEN START. THERE WERE PROBLEMS WITH THE TRANSMISSION, EXHAUST PIPES RUSTING, AND DOORS HOLDING IN WATER. UPDATE 01/27/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- TOMS RIVER, NJ
TIRE VALVE STEMS - TIRE PRESSURE LIGHT WAS ON AS WEATHER GOT COLDER, WHEN I TRIED TO REMOVE THE VALVE CAPS THE STEMS BROKE OFF AND THE TIRES DEFLATED. THE STEM WAS CORRODED INTO THE PLASTIC CAP AND WHEN TWISTED, STEM BROKE OFF. THANK GOD THAT THEY DIDN'T BREAK OFF WHILE THE CAR WAS RUNNING DOWN THE HIGHWAY AS WOULD OF CAUSED AN ACCIDENT. THIS CONDITION HAS HAPPENED OVER AND OVER ON THIS VEHICLE AND THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS KILLED. *KB
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- GRANBURY, TX
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE PADS WERE WEARING PREMATURELY AND SMOKE WAS SEEN COMING FROM THE BRAKES AFTER REPAIRS. THE BRAKE PAD WAS CHANGED AT LEAST THREE TIMES AT THE VEHICLE MILEAGE OF 30,000, 42,000 AND 50,000. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THEY COULD REPAIR THE PROBLEM IF THE OWNER PAID FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT A REPRESENTATIVE WOULD RETURN HIS CALL AT A LATER DATE. THE FAILURE MILEAGE WAS 51,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- CHATSWORTH, CA
PREMATURE BRAKE FAILURE ON FRONT BRAKES. THE BRAKES HAVE BEEN REPLACED 4 TIMES AND ROTORS HAVE BEEN REPLACED THREE TIMES DUE TO SEVERE WARPAGE. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- DITTMER, MO
WE HAVE REPLACED THE BRAKES AND ROTORS 5 TIMES IN MY 2009 DODGE JOURNEY WITH ONLY 48,000 MILES. DODGE REFUSES TO HELP OR ADMIT ANY FAULT . THE CAR SHAKES SO BAD WHEN BRAKING IT FEELS AS IF IT'S GOING TO FALL APART, THIS IS EXTREMELY SCARY. *TR
Source: NHTSA WEB SITE -
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2009 DODGE JOURNEY- MESA, AZ
DODGE JOURNEY SERIOUS BRAKE PROBLEM, 2ND TIME IN LESS THAN 32,000 PADS AND ROTORS ARE NEEDING TO BE REPLACED. DODGE HAS ACKNOWLEDGED A PROBLEM AND THEN DID SENT OUT REIMBURSEMENT OPTION, MY FIRST REPAIR WAS PAID FOR. HOWEVER, THE PROBLEM HAS NOT BEEN SOLVED WITH THE VEHICLE, THE SAME REPAIR IS REQUIRED AGAIN. A SEARCH ON THE INTERNET INDICATES THIS IS A RAMPANT PROBLEM, A RECALL FROM DODGE HAS NOT BEEN PUT IN PLACE, CLASS ACTION LAW SUITS EXIST. MECHANIC AT MIDAS INDICATES MANY DODGE JOURNEYS AT HIS FACILITY WITH THE SAME PROBLEM. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- WOODSTOCK, GA
I PURCHASED THE CAR IN JANUARY AND HAD TO PUT FRONT BRAKES AND ROTORS ON IT. IN OCTOBER THE REAR BRAKES AND ROTORS HAD TO BE REPLACED. NOW IT'S NOVEMBER AND THE FRONT BRAKES ARE GOING OUT AGAIN. I HAVE CHECKED THE CALIPERS FOR PROPER OPERATION AND THEY APPEAR TO BE FINE. THE BRAKES JUST KEEP WEARING OUT. I OWNED MY LAST VEHICLE FOR MUCH LONGER AND NEVER HAD TO REPLACE THE BRAKES ON IT. THE BRAKES ON MY JOURNEY WERE NEW WHEN I BOUGHT IT. I SEE NO REASON FOR A VEHICLE TO NEED AT LEAST 3 SETS OF FRONT BRAKES BEFORE IT EVEN HITS 60,000 MILES. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- LIBERTY TWP., OH
VEHICLE STALLED WHILE DRIVING AT 35 MPH. HAD TO PUT IN NEUTRAL AND STOP IN ORDER TO RESTART THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- REDONDO BEACH, CA
THIS CAR WAS PURCHASED FROM A DEALER USED WITH 40,000 + MILES ON IT. IT HAD BRAKE ISSUES RIGHT FROM THE START. IT SEEMED LIKE THE ABS BRAKES DID NOT WORK CORRECTLY AND THE CAR SHOOK WHEN THE BRAKES WERE APPLIED. AFTER OWNING IT FOR 14 MONTHS THE FRONT PADS HAD TO BE REPLACED. THE VEHICLE CONTINUED SHAKING AND WE WERE TOLD THE ROTORS WERE BAD. WE THEN REPLACED THE FRONT ROTORS AND THE BACK PADS. THE FRONT BRAKES STARTED MAKING GRINDING NOISES WITHIN A COUPLE OF WEEKS. NOW JUST ONE MONTH AFTER REPLACING THE ROTORS, THE FRONT PADS MUST BE REPLACED AGAIN. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- BUCKEYE, AZ
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE VIOLENTLY. THE DEALER REPLACED THE BRAKES NUMEROUS TIMES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS IN THE PROCESS OF ASSISTING THE CONTACT WITH THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 12/12/11*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS; ONCE TO HAVE THE ROTORS RESURFACED AND TWICE TO HAVE THE PADS REPLACED. UPDATED 12/14/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE