2009 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS AND HAZARD LIGHTS BEGAN TO ILLUMINATE WITHOUT INTENT. IN ADDITION, THE WINDSHIELD WIPERS FUNCTIONED WITHOUT ACTIVATION. THE CONTACT DROVE TO THE SIDE OF THE ROAD AND AFTER WAITING APPROXIMATELY THIRTY SECONDS, THE VEHICLE BEGAN TO OPERATE NORMALLY HOWEVER, THE HAZARD LIGHTS REMAINED ILLUMINATED. THE FAILURE RECURRED FOUR TIMES AND ALSO THE HORN SOUNDED UNEXPECTEDLY. ON DECEMBER 4, 2010 THE FRONT DRIVER SIDE DOOR WIRING HARNESS WAS REPLACED AT THE OWNER'S EXPENSE. THE IDENTICAL FAILURE RECURRED AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 10V658000 (ELECTRICAL SYSTEM: WIRING). THE FAILURE RECURRED AFTER THE RECALL REMEDY REPAIR AND CURRENTLY THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE.

THIS VEHICLE HAS HAD ISSUES WITH BRAKES AND ROTORS. I BOUGHT THE VEHICLE AND HAD TO REPLACE THE BRAKES AND ROTORS WITHIN MONTHS. ROUGHLY A YEAR LATER THEY HAD TO BE REPLACED AGAIN, AND IT HAS NOW GONE OUT AGAIN. I HAVE NEVER HAD A VEHICLE GO THROUGH BRAKES THE WAY THIS ONE DOES. OUR OTHER VEHICLE IS A 2007 FORD ESCAPE AND HAS NEVER HAD ANY BRAKE ISSUES, THE FIRST INCIDENT DATE IS TENTATIVE. *TT

VEHICLE BRAKES ARE TOO SMALL/THIN FOR THIS HEAVY OF A VEHICLE. PADS CONSTANTLY NEED REPLACING. *TT

PURCHASED VEHICLE NEW IN JUNE OF 2009. FRONT BRAKES GONE AND EATING INTO ROTORS BY 26,000 MILES. LITTLE OVER A YEAR. 90% OF DRIVING IS FREEWAY DRIVING. VERY LITTLE STOP AND GO. REPLACED BRAKES AND HAD ROTORS TURNED. ROTORS WARPED AND FRONT AND REAR BRAKES GONE AGAIN AT 35,245 MILES ONE YEAR LATER. REPLACED FRONT ROTORS AND ALL 4 SETS OF BRAKES. FRONT STRUTS HAVE GONE OUT NOW AS WELL. DEFINITELY TOO MUCH WEIGHT FOR VEHICLE BRAKES AND SUSPENSION. IF NOT WATCHED COMPLETE FAILURE EXPECTED BEFORE RECOMMENDED MAINTENANCE CHANGES!! *TR

THE BRAKES FOR THIS VEHICLE REPEATEDLY CONTINUE TO FAIL. SINCE THE FIRST REPAIR (11/6/2009) WE HAVE HAD TO HAVE HAD 10 REPAIRS TO THE BRAKES IN LESS THAN 2 YEARS! OUR MECHANIC SAYS THAT THERE IS OBVIOUSLY A DESIGN FLAW. THE LAST REPAIR (ON 9/9/2011) THE MECHANIC SAID IT APPEARED THAT THE REAR BRAKES WERE NOT BEING USED AND ALL BRAKING IS BEING ACCOMPLISHED USING THE FRONT BRAKES. I DON'T BELIEVE THAT IS HOW THE BRAKING SYSTEM IS SUPPOSED TO WORK. I BELIEVE MOST OF THE BRAKING SHOULD FALL ON THE REAR BRAKES. THE FRONT BRAKES ARE OVERHEATING AND CAUSING THE ROTOR TO WARP AND THE BRAKE PADS TO FAIL (LITERALLY FALL APART). DODGE OBVIOUSLY REALIZES THERE IS A PROBLEM AS THEY SENT A LETTER OFFERING AN EXTENDED WARRANTY DATED 6/1/2011 FOR VEHICLES THAT HAVE HAD EARLY BRAKING SYSTEM FAILURE. SINCE 6/1/2011 WE HAVE HAD 5 REPAIRS TO THE FRONT ROTORS AND/OR PADS! DODGE DID COMPENSATE US FOR MUCH OF OUR EXPENSE. I APPRECIATE THE COMPENSATION BUT THAT IS NOT RESOLVING THE PROBLEM! THE PROBLEM IS THAT THERE IS A CONSTANT FAILURE IN THE BRAKING SYSTEM. I WOULD LIKE DODGE TO ADDRESS THE PROBLEM AND EITHER REPAIR THE DESIGN FLAW OR REPLACE THE VEHICLE! MY FEAR IS THAT THE CAR WILL NOT STOP WHILE I AM DRIVING IN HOUSTON, TEXAS TRAFFIC AND SOMEONE IN MY CAR OR SOMEONE ELSE'S CAR WILL BE SERIOUSLY INJURED OR KILLED AS A RESULT. IT APPEARS THAT DODGE WILL WAIT UNTIL THERE IS A DEATH OR INJURY TO TAKE RESPONSIBILITY FOR THE POOR OR INADEQUATE DESIGN OF THE BRAKING SYSTEM IN THIS VEHICLE. UNFORTUNATELY, I AM NOT IN A POSITION TO BUY ANOTHER CAR OR I WOULD GET RID OF THIS VEHICLE AND NEVER PURCHASE A DODGE VEHICLE AGAIN! *TR

EVERY TIME IT RAINS, BOTH REAR PASSENGER DOORS FILL WITH WATER. WHEN OPENING AND CLOSING THE DOORS, THE WATER INSIDE CAN BE HEARD. THE WATER SLOWLY LEAKS FROM THE DOORS, BUT IT TAKES 2-3 DAYS FOR IT ALL TO LEAK OUT. *TR

THE BRAKING SYSTEM ON THE 2009 DODGE JOURNEY IS, IN THE OPINION OF A SPECIALIZED MECHANIC CONSULTED AS A RESULT OF THE FAILURE OF THE BRAKES, DEFECTIVE. THE FRONT BRAKES HAD TO BE REPLACED AT 9,000 MILES AND THE BACK BRAKES ARE AT THIS POINT WORN DOWN, WITH THE CAR HAVING LESS THAN 20,000 MILES ON IT. HAVING CALLED DODGE, I WAS ADVISED THAT IT WAS A PROBLEM WITH THE TYPE OF BRAKE PADS, NOT THE ACTUAL BRAKING SYSTEM, AND THAT DODGE IS PAYING FOR REPLACEMENT BRAKE PADS. HOWEVER, THE OPINION RECEIVED FROM A SPECIALIZED DODGE MECHANIC AND STATE VEHICLE INSPECTOR DOES NOT SUPPORT THIS VIEW. MY OVERTURES TO CHRYSLER HAVE BEEN UTTERLY POINTLESS WITH THE COMPANY STATING THAT THE TEMPORARY SOLUTION PROFFERED WILL RESOLVE THE PROBLEM. I AM NOT CONVINCED. THE NHTSA MUST IMMEDIATELY COMMENCE AN INVESTIGATION INTO THE NATURE AND BREADTH OF THIS PROBLEM AND INSTRUCT CHRYSLER TO ISSUE AND IMMEDIATE RECALL ON THE 2009/2010 DODGE JOURNEY ON THE GROUNDS OF SAFETY AND CONSUMER PROTECTION. CHRYSLER IS REFUSING TO ACKNOWLEDGE THE EXTENT OF THE PROBLEM AND SEEMS TO BELIEVE THAT IT IS ACCEPTABLE TO PLACATE CUSTOMERS WITH A TEMPORARY SOLUTION TO WHAT IT SEEMS TO ME IS A PERMANENT AND RECURRING PROBLEM, HENCE THE URGENT NEED FOR INTERVENTION FROM THE NHTSA. *TR

2009 DODGE JOURNEY, BOUGHT BRAND NEW, ON 4TH REPLACEMENT OF FRONT AND REAR BRAKE PADS AND ROTORS. CAR NEEDS BRAKES AND ROTORS BETWEEN 3RD AND 4TH REPAIR AT 5,000 MILES! METAL TO METAL SOUND, FEELS LIKE TIE ROD IS BREAKING AND STEERING WHEEL SHAKES VERY BADLY. VEHICLE IS A LEMON AND CHRYSLER WILL DO NOTHING TO HELP. DUE TO THE NUMBER OF COMPLAINTS ON BRAKES A RECALL OR REPAIR SHOULD BE BEING ADDRESSED BY CHRYSLER NOT CARRIED BY THE CONSUMERS POCKET AND HEALTH. IF I HAVE AN ACCIDENT IN THIS CAR, ALL OF THE COMPLAINTS ON THIS SITE WILL BE REFERENCED FOR MY SUBSEQUENT LAWSUIT. LAST DODGE OF 4 PREVIOUS VEHICLES THAT I WILL PURCHASE! *TT

2009 DODGE JOURNEY SXT. IN THE YEAR I HAVE OWNED IT, I HAVE REPLACED BRAKES TWICE, AS RITE NOW I AM REPLACING THEM CAUSE THEY STARTED SQUEAKING A WEEK AGO AND TODAY THEY LOCKED UP. ALSO REPLACING ONE OF THE CALIPERS. ANY TIME I TAKE A HARD LEFT TURN, THERE IS A LOUD GRINDING NOISE. I HAVE REPLACED THE TIRES ALREADY, AND HAVE HAD TO REPLACE THE REAR 2 AGAIN RECENTLY. ANY TIME I GO TO BRAKE WHEN GOING OVER 40 MPH, THE STEERING WHEEL SHAKES UNCONTROLLABLY. I HAVE ALSO RECEIVED A RECALL FROM A LOCAL DEALERSHIP FOR A WIRING HARNESS IN DRIVERS SIDE. WHEN I WENT IN TO DEALERSHIP, THEY PUT IT ON ORDER AND SAID THEY WOULD CALL WHEN IT CAME IN, BUT NEVER DID. THAT WAS 6 MONTHS AGO. *TR