2009 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE TIRE PRESSURE SENSOR GAUGE HAD BROKEN ON THE VEHICLE. THE STEMS ON THE FRONT PASSENGER SIDE AND THE REAR PASSENGER SIDE HAD ALSO BROKEN. THE FAILURE WAS CAUSED BY CORROSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THIS IS A KNOWN PROBLEM WITH THE VEHICLE, AND THAT IS WHY THE 2011 WAS CHANGED TO A BRASS STEM FROM CAST ALUMINUM. THE FAILURE WAS 39,000 AND THE CURRENT MILEAGE WAS 45,000.

BRAKING SYSTEM OF 2009 DODGE JOURNEY IS DEFECTIVE, REPLACED ONCE AND REPLACING AGAIN AS ROTORS ARE WARPING DUE TO THIN MATERIAL. IF I DO NOT PAY TO REPLACE THE ROTORS, I WILL CERTAINLY LOSE CONTROL OF THE VEHICLE IF I NEED TO MAKE IMMEDIATE STOP BECAUSE THE VEHICLE SHAKES VIOLENTLY WHEN BRAKING. DODGE IS MAKING NO EFFORT TO RECALL OR REPAIR THE FAULTY ROTORS AND THERE IS NO OTHER MANUFACTURER THAT MAKES ROTORS FOR THIS VEHICLE. *KB

RECEIVED A LETTER FROM DODGE A FEW WEEKS BACK WHICH REFERENCED POSSIBLE BRAKE PROBLEMS ON THE 2009 DODGE JOURNEY WE PURCHASED NEW IN 2009. OUR DAUGHTER IS A COLLEGE STUDENT AND HAS ONLY PUT ON 22,000 MILES OVER THE PAST TWO YEARS. AN APPT HAS BEEN MADE WITH A LOCAL DEALERSHIP, BUT WHEN I DROVE IT FOR THE FIRST TIME TODAY, I COULD NOT BELIEVE THE METAL-ON-METAL SOUND THAT EMITTED FROM THE FRONT BRAKES. THE BRAKE PEDAL HAD TO BE PUSHED DOWN WITH FORCE TO ACHIEVE A TOTAL STOP. WE HAVE NEVER HAD A VEHICLE THAT REQUIRED ANY TYPE BRAKE REPAIRS AFTER SUCH A SHORT PERIOD OF TIME AND I TOTALLY RESENT THE FACT THAT THERE IS ANYWHERE FROM A $50 TO $100 DEDUCTIBLE FOR SOMETHING THAT SHOULD BE COVERED BY DODGE. THESE BRAKES SOUND LIKE THERE IS ABSOLUTELY NOTHING LEFT. THE SOUND EVEN REMAINED FOR A WHILE EVEN AFTER I TOOK MY FOOT OFF THE BRAKE PEDAL. WHY MUST THE CONSUMER PAY FOR SHODDY, POOR QUALITY PARTS? *TR

FRONT ROTORS AND FRONT AND REAR BRAKES ALL HAD TO BE CHANGED AT 21,000 MILES AND AGAIN AT 31,000 MILES. NOW ROTORS REQUIRE TURNING AGAIN DUE TO PULSATION. *KB

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WOULD NOT FIT INTO THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES FOR THE FAILURE AND THE DEALER REPLACED THE KEY. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE FAILURE WAS LOCATED AT THE WIN MODULE. THE DEALER ALSO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKES WHEN THE STEERING WHEEL STARTED TO SHAKE AND VIBRATE EXCESSIVELY. THE DEALER REPLACED THE FRONT ROTORS AND BRAKE PADS IN DECEMBER 2009. IN JULY 2010, THE CONTACT EXPERIENCED VIBRATION AND THE DEALER REPLACED THE FRONT ROTORS. IN APRIL 2011, THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. IN MAY 2011, THE CONTACT HEARD A LOUD SQUEAKING NOISE AND TOOK THE VEHICLE BACK TO THE DEALE HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 45,111 AND THE APPROXIMATE FAILURE MILEAGE WAS 20,558. UPDATED 10/5/11 *CN UPDATED 3/23/12 *CN

I OWN A 2009 DODGE JOURNEY AND HAVE HAD TO REPLACE THE FRONT BRAKE PADS AND ROTORS TWICE AND THE REAR PADS AND ROTORS ONCE. THE LAST REPLACEMENT FOR THE FRONT BRAKES WAS ON JULY 26TH 2010 AND I WAS INFORMED TODAY THAT THEY NEED REPLACED AGAIN, AFTER ONLY 11,000 MILES. THERE ARE MANY OTHER PROBLEMS WITH THIS CAR LIKE THE PAINT PEELING OFF, THE TIRES WARNING BADLY AND NOW THEY ALL 4 NEED REPLACED EVEN THOUGH I HAVE THEM BALANCED AND ROTATED REGULARLY. HOWEVER, I FEEL THE BRAKE PROBLEM IS NOT JUST MY PROBLEM, BUT IS ALSO A SAFETY ISSUE FOR OTHER DRIVERS. *TR

PURCHASED OUR 2009 JOURNEY IN THE SUMMER OF '09. I LIVE IN THE COUNTRY AND DRIVE APPROXIMATELY 25 MILES TO AND FROM WORK, WITH ONLY 4 STOP LIGHTS BETWEEN. AT 27K MILES WE HAD TO HVE THE FRONT BRAKES AND ROTORS REPLACED. SUDDENLY ONE DAY WITHOUT ANY SORT OF WARNING IT SOUNDED LIKE MY FRONT END HAD FALLEN OFF WHEN I CAME TO A STOP. THE NOISE WAS SO BAD THAT I PULLED TO THE SIDE AND PUT MY HAZARDS ON HONESTLY THOUGHT IT WAS AN ENGINGE ISSUE BECAUSE THE NOISE AND SHAKE WAS SO HORRIBLE. HUSBAND CAME AND DROVE IT TO THE DEALERSHIP. FOUND OUT THAT WE WERE METAL ON METAL THE FRONT BRAKES AND ROTORS NEEDED TO BE REPLACED REAR WERE JUST FINE. DEALERSHIP TRIED TO TELL US THIS IS NORMAL AND THAT IT WAS IN THE MILAGE RANGE TO NEED THIS WORK DONE. TOLD THEM THEY WERE CRAZY'THIS WAS THE 9TH DODGE VEHICLE WE HAD OWNED AND NEVER HAD WE HAD AN ISSUE LIKE THIS. THEY ENDED UP COMPING THE ROTORS FOR US BUT WE NEEDED TO PAY FOR BRAKES. DODGE CAME ALONG IN JUNE OF 2011 AND REIMBURSED US FOR THE BRAKE REPAIR. NOW 15K MILES LATER I SUDDENLY HAD THE SAME HORRIBLE NOISE BUT IN THE REAR OF THE VEHICLE. TOOK IT TO THE DEALEARSHIP AND WHAT DO YOU KNOW THE REAR BRAKES AND ROTORS NEED TO BE REPLACED. CALLED CHRYSLER THIS MORNING, WAITING TO SEE WHAT COMES OF IT. *TT

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WOULD ALSO NOT START, INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 76,758. UPDATED 08/31/11*LJ UPDATED 2/9/2012 *CN

TL* THE CONTACT OWNS 2009 DODGE JOURNEY EQUIPPED WITH KUMHO KUSOLSK816 TIRES, SIZE 225/55/R19 DOT 27PJYA5M. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE SHOOK UNCONTROLLABLY. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE TREAD ON THE FRONT DRIVERS TIRE WAS SEPARATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TREAD ON TWO ADDITIONAL TIRES WAS ALSO SEPARATING. THE TIRES WERE NOT REPAIRED OR REPLACED BECAUSE THERE WERE NO TIRES AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD MAKE ONE TIRE AVAILABLE FOR HER.THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 16,200.