2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,400 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- GAINESVILLE, GA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 70 MPH WHEN THE ACCELERATOR PEDAL FRACTURED FROM THE FIREWALL. THE VEHICLE WAS PULLED OVER AND STOPPED. THE CONTACT, WHO WAS A MECHANIC, APPEARED ON THE SCENE TO PERFORM A TEMPORARY REPAIR TO THE PEDAL. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING AND REPAIRING THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 73,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- PETAL, MS
2009 DODGE JOURNEY R/T HAVE REPLACED FRONT PADS 3 TIMES, HAVE REPLACED ROTORS AND HAD ROTORS RESURFACED. REAR BRAKES PADS AND ROTORS REPLACED. VEHICLE WILL SHAKE AT HIGHWAY SPEED AND WHEN ATTEMPTING TO STOP. SOMETIMES WHEN ATTEMPTING TO STOP BRAKES WILL GRIND AND HAVE DIFFICULTY STOPPING. SERVICE MANAGER AT DEALERSHIP HAS TOLD ME THE VEHICLE IS NOT SAFE, HOWEVER, HAVE YET TO RECEIVE ASSISTANCE TO REMEDY ONGOING SITUATION REGARDING BRAKING SYSTEM AND COMPONENTS. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- MANSFIELD, MA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE BRAKES FAILED AND THE VEHICLE WOULD SHAKE ABNORMALLY WHEN APPLYING THE BRAKES. IN ADDITION, THERE WAS AN INCREASE IN STOPPING DISTANCE. THE CONTACT STATED THAT THEY TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FRONT AND REAR BRAKES NEEDED TO BE REPLACED. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THEY WERE EXTENDING COVERAGE ON THE BRAKES AND ROTORS OF THE VEHICLE BY ONE YEAR. THE CONTACT BELIEVED THAT THE LOW MILEAGE ON THE VEHICLE DEEMED THAT THE FAILURE WAS A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 13,552.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- HICKORY, NC
BOUGHT THIS VEHICLE ABOUT 3 MOS..AGO. HAD 53, 000 MILES. HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. ENGINE LIGHT COMES ON AND OFF, HAD IT CHECKED, STATED FUEL PROBLEMS. MECHANIC STATED NEEDED NEW FUEL CAP. STILL NOT BETTER. WAS DRIVING TODAY AND ELECTRON THROTTLE CAME ON, CAR ACT AS THO IT WAS GOING TO STOP. I PULLED CAR OVER, TURNED OFF ENGINE. READ BOOK, THAN STARTED CAR BACK UP. LIGHT WENT OFF. ALSO DOOR LOCKS LOCK WHEN THEY WANT TO. THIS CAR HAS SOME KIND OF PROBLEMS WITH COMPUTER, NEEDS TO BE RECALLED. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- FAYETTEVILLE, NC
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V658000 (ELECTRICAL SYSTEM:WIRING). THE VEHICLE WAS THEN TAKEN TO A DEALER, BUT THEY ADVISED HIM THAT THEY DO NOT HAVE THE PARTS AVAILABLE BECAUSE THE MANUFACTURER WAS ONLY DISTRIBUTING ONE PART EVERY SO OFTEN. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 38,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 DODGE JOURNEY- TEMPE, AZ
THIS VEHICLE MODEL HAS AN OBVIOUS PREMATURE BRAKE WEAR/FAILURE PROBLEM. I REPLACED THE FRONT PADS A YEAR AGO, VERY EARLY IN THE LIFE OF THE VEHICLE AS COMPARED TO NORMAL BRAKE WEAR. I HAVE NOW ALSO HAD TO REPLACE THE REAR PADS AND HAVE THE REAR ROTORS CUT. I HAVE BEEN TOLD THAT THE FRONT PADS AND ROTORS ALSO HAVE TO BE REPLACED DUE TO EXCESSIVE WEAR. THE ROTORS ARE TOO THIN AND MUST BE REPLACED. I DRIVE MOSTLY HIGHWAY MILES. I DO NOT RIDE MY BRAKES. I AM A VERY CONSERVATIVE DRIVER. YET, I HAVE HAD TO SPEND ABOUT $700 FOR BRAKES WITHIN A YEAR. AND, ALL OF THAT BEFORE A NORMAL BRAKE ISSUE SHOULD OCCUR ON A VEHICLE. I HAVE READ MANY OTHER COMPLAINTS ABOUT THIS ISSUE ON THE INTERNET. AND, THERE ARE ALREADY AT LEAST 2 CLASS ACTION LAWSUITS FILED RELATED TO IT - IN CA AND NJ. PLEASE INVESTIGATE AND FORCE CHRYSLER TO FIX THE BRAKING SYSTEM ON THESE VEHICLES.
Source: PORTABLE SAFETY COMPLAINT FORM -
2009 DODGE JOURNEY- NEW YORK, NY
I OWN A 2009 DODGE JOURNEY THAT I BOUGHT BRAND NEW. IN 2 YEARS I HAVE GONE THROUGH MULTIPLE BRAKE PADS AND THE CAR HAS ALMOST NO MILEAGE. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- ORLANDO, FL
I HAD TO HAVE MY BRAKES AND ROTORS REPLACED. HAVING BRAKES REPLACED ON OTHER CARS I HAVE HAD, THIS SOUNDS SILLY. I AM NOT A STUPID WOMAN. I KNOW SOMETHING IS WRONG IF YOU HAVE BRAKES AND ROTORS REPLACED THIS EARLY. THIS CAR IS MY LAST DODGE!!!
Source: PORTABLE SAFETY COMPLAINT FORM -
2009 DODGE JOURNEY- TIFFIN, OH
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS TIRES, SIZE 225/55/R19, DOT NUMBER: 27PJYA5M . WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO VIBRATE AND THERE WAS A NOISE EXHIBITED FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT STOPPED AND EXITED THE VEHICLE AND DISCOVERED THAT THE TIRE WAS FLAT. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THAT THE BELT OF THE TIRE WAS DAMAGED AND THE TIRE WAS NOT REPAIRABLE. THE TIRE WAS ON BACK ORDER AND WOULD NOT BE AVAILABLE FOR APPROXIMATELY THREE MONTHS FOR REPLACEMENT. THE TIRE WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- AUBURN, CA
MY FRONT BRAKES WENT OUT AT 16,000 MILES 6 MONTHS AGO. I HAD TO REPLACE THE BRAKE PADS AND ROTORS. NOW AT 23,000 MILES MY REAR BREAKS HAVE GONE OUT (NO PRIOR WARNING, JUST ALL OF A SUDDEN CONSTANT SQUEALING WHEN I DRIVE) AND I'VE BEEN TOLD I AGAIN HAVE TO PAY FOR NEW BRAKES AND ROTORS. ALL OF THE EXPENSES HAVE BEEN OUT OF MY OWN POCKET, BUT I JUST WAS TOLD YESTERDAY TO SEND MY RECEIPT FOR THE FRONT BRAKE JOB TO CHRYSLER FOR A REFUND BUT THAT THE REAR BRAKES ARE NOT COVERED. I SENT THE RECEIPT IN BUT HAVE YET TO BE REIMBURSED. *TR
Source: NHTSA WEB SITE