2009 DODGE JOURNEY Complaints

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE REGARDING THE FRONT DOOR WIRING HARNESS. SHE SCHEDULED HER APPOINTMENT FOR MARCH OF 2011 AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE PART WAS ON A UNIVERSAL BACK ORDER AND WAS UNSURE WHEN IT WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 06/17/11 *BF THE VEHICLE WAS REPAIRED ON MAY 17, 2011 AFTER THE CONSUMER CONTACTED CORPORATE. UPDATED 06/30/11

2009 DODGE JOURNEY BRAKES AND ROTORS ARE FAILING WAY BEFORE NORMAL CARS SHOULD. BASED ON MY EXPERIENCE IT WAS 25000 MILES WITH NO WARNING, I.E. NORMAL SOUND OF BRAKE PADS WEARING DOWN. I HAD TO PAY TO GET ALL THE ROTORS AND BRAKES REPLACED OUT OF POCKET WITH NO HELP FROM THE DEALER. I LOOKED ONLINE AND THEIR ARE TOO MANY COMPLAINTS OF THE SAME TYPE FOR THIS TO BE A FLUKE. I BELIEVE SOMEONE COULD GET IN A MAJOR ACCIDENT CAUSING A DEATH IF THIS PROBLEM IS NOT FIXED AND IT SEEMS DODGE DOES NOT WANT TO ADMIT THERE IS A PROBLEM YET. *TR

CAR STARTS SHAKING AT 70MPH ON HIGHWAY, FIND OUT THE BRAKE PADS ARE WARPED AND NEED TO REPLACED. THIS IS SECOND TIME IN LESS THAN 12,000 MILES. THERE NEEDS TO BE A RECALL ON CHRYSLER BRAKES AND THEIR PARTS. THE COST OF HAVING TO KEEP REPLACING ROTORS,CALIPERS,BRAKE PADS IS TOO MUCH FOR FAULTY PARTS. *TR

I PURCHASED A 2009 DODGE JOURNEY IN JULY 2008. WHEN I TOOK THE VEHICLE IN FOR AN OIL CHANGE AT 8000 MILES, I WAS TOLD THE BRAKES PADS WOULD NEED TO BE CHANGED SOO. BY 12,000 MILES THE BRAKE PADS WERE COMPLETELY WORN AND HAD TO BE REPLACED. BY 46,000 MILES THE FRONT BRAKE PADS HAD BEEN REPLACED 4 TIMES AND THE ROTORS WERE SERVICED AS WELL AS THE REAR BRAKES BEING REPLACED TWICE AND THE REAR ROTORS WERE REPLACED ONCE. THE WARRANTY DID NOT COVER ANY OF THESE REPAIRS. ON APRIL 29 AT APPROX 10:30 THE BRAKES GAVE OUT COMPLETELY. THEY DID NOT ENGAGE AT ALL WHICH RESULTED IN REAR ENDING A CHARTER BUS ON A BUSY STREET. THERE WEREN'T EVEN SKID MARKS INDICATING THAT THE BRAKES HAD BEEN ENGAGED AT ALL. TO TOP IT OFF, WHEN WE TRIED TO MOVE THE VEHICLE OFF THE ROAD, THE BRAKES WOULDN'T EVEN ENGAGE ENOUGH TO ALLOW THE GEAR TO BE SHIFTED OUT OF PARK. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V658000 (ELECTRICAL SYSTEM:WIRING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE PARTS NECESSARY TO REMEDY THE FAILURE WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO TOLD THE DEALER WAS ONLY ALLOWED TO ORDER ENOUGH PARTS TO REMEDY TWO VEHICLES PER WEEK. THE FAILURE AND CURRENT MILEAGES WERE 50,000. UPDATED 06/01/11*LJ UPDATED 06/13/11

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO REPAIRS TO LEFT FRONT DOOR WIRING HARNESS. *TGW THE DEALER FOUND A WIRING SHORT IN THE DOOR. *JB

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE 50,000.

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE FRONT DRIVER SIDE WHEEL BEARING WOULD NEED TO BE REPLACED. SHE WAS INFORMED THAT THE PART WAS UNAVAILABLE AND WHEN IT BECAME AVAILABLE, THEY WOULD PERFORM THE REPAIRS. NO REPAIRS WERE PERFORMED SINCE THE PART WAS STILL UNAVAILABLE AT THE LOCAL AND SURROUNDING DEALERS. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE CURRENT MILEAGE WAS 34,000 AND THE FAILURE MILEAGE WAS 31,000.

2009 DODGE JOURNEY FRONT BRAKES (PADS AND ROTORS) COMPLETELY WORN OUT AND NEEDED REPLACING AT 26000 MILES. HUNDREDS IF NOT THOUSANDS OF COMPLAINTS EXIST ON THE INTERNET OF SIMILAR OWNER REPORTS. BRAKE ISSUES POSE AN EXTREME SAFETY CONCERN WITH THIS VEHICLE. CHRYSLER IS AWARE THAT THERE EXISTS A PROBLEM WITH THESE BRAKE SYSTEMS AS THEY HAVE EXTEND THE BRAKE WARRANTY FROM 2 YEARS 24000 MILES TO 3 YEARS 36000 MILES WITH A $100 DEDUCTIBLE. AFTER THE WARRANTY IS UP ALL OWNERS WILL BE FACED WITH THE FULL FINANCIAL BURDEN OF BRAKE REPLACEMENT BUT OF MORE CONCERN AND IMPORTANCE WOULD BE THE DANGER OF BRAKE FAILURES WHILE DRIVING CAUSING INJURIES OR DEATH. CHRYSLER HAS AN OBLIGATION TO PROVIDE A LONG TERM SOLUTION TO THIS PROBLEM PRIOR TO ANY INJURIES OR DEATH INSTEAD OF JUST EXTENDING THE WARRANTY. *TR

PREMATURE BRAKE WEAR DUE TO INADEQUATE BRAKE SYSTEM TO THE WEIGHT OF CAR. 12K MILES BRAKE CALIBERS LOCKED UP; 14,500 MILES REPLACED FROM BRAKE PADS AND ROTORS SO BAD HAD TO BE REPLACED; 26K MILES AGAIN FRONT ROTORS HAD TO BE TURNED. NOW 3 MONTHS LATER 28K MILES I NEED FRONT AND BACK BRAKE PADS AND ALL 4 ROTORS TURNED. CAN'T HANDLE THE CAR ON ROAD FOR EXCESSIVE GRABBING OF BRAKES AND STEERING UNABLE TO HOLD ONTO WHEN BRAKES APPLIED. DODGE HAS HAD MANY COMPLAINTS AND LAW SUITS FILED IN NJ. THEY JUST RECENTLY EXTENDED THE BRAKE WARRANTY TO 36K WITHOUT NO NOTIFICATION HOWEVER, SINCE I HAD ALREADY BEEN TOLD UNWARRANTED AND HAD TO GET BRAKES REPAIRED ON A WEEKEND STRANDED AND DIDN'T USE MOPAR PARTS THEY WILL NOT WARRANTY AND NOW TELLING ME THAT THE ROTORS ARE WARPED DUE TO EXCESSIVE HEAT. YES EXCESSIVE HEAT BECAUSE THEIR IS A LAW SUIT DUE TO INADEQUATE BRAKES FOR THE WEIGHT OF THE VEHICLE. PLEASE HELP DODGE JOURNEY OWNERS AND ANYONE ON THE ROAD NEAR THEM. UNSAFE CONDITIONS, IT IS THE NEW TOYOTA. HOW MANY PEOPLE NEED TO DIE BEFORE CORP. ARE HELD ACCOUNTABLE THEY KNOW. THE SERVICE MGR EVEN ACKNOWLEDGE BUT STATES "HE DIDN'T DESIGN IT, DIDN'T BUILD IT OR BROKE IT". *TR