2009 DODGE JOURNEY Complaints

I HAVE HAD THE DODGE JOURNEY FOR LESS THAN 2 YEARS AND IT ONLY HAD 28000 MILES TOOK IT IN FOR A NOISE COMING FROM FRONT OF CAR. THE DEALER TOLD ME IT NEEDED FRONT BRAKES AND ROTORS AND IT WAS NOT COVERED BY WARRANTY. I TOOK IT TO A LOCAL MECHANIC AND HE DID THE FRONT BRAKES AND ROTORS AND SAID THE BACK BRAKES AND ROTORS NEEDED TO BE REPLACED ALSO AND THAT HE HAS NEVER SEEN THE BACK BRAKES WITH ONLY 28000 MILES THAT NEEDED TO BE REPLACED. $700.00 ON A CAR THAT ISN'T EVEN 2 YEARS OLD AND STILL UNDER WARRANTY????? NOT VERY HAPPY WITH THE CAR OR CHRYSLER THE COMPANY. THEY NEED TO PUT OUT A BETTER PRODUCT.

PURCHASE A DODGE JOURNEY 2009. I INFORM THE DEALER THAT THE WINDOWS WERE NOT COMING DOWN AS THEY SHOULD. DIDN'T GET FIXED. THE KEYLESS REMOTE WAS SUPPOSE TO BE WITH THE CAR IT WASN'T, THEY INSTALLED A AFTER MARKET KEYLESS REMOTE, DON'T WORK CORRECT. THE BRAKES WERE SQUEAKING AND COULD HEAR AIR WITHIN THE CAR WHEN APPLYING BRAKES. I WAS TOLD THAT THERE'S NOTHING WRONG AND IT WAS NORMAL. IT HAS BEEN 4 TO 5 MONTHS LATER NOW ITS NOT STARTING . CONTACT CHRSYLER LLC , TOLD ME I HAD TO HAVE IT TOWED TO A DEALER , GET DIAGNOSE , GET IT FIXED AND I HAVE TO PAY FOR IT ALL AND THEY WILL REIMBURSE HALF FOR THE PART , LABOR IS ALL ON ME. THE VEHICLE HAS DONE THIS NO START PROBLEM 3 TIMES IN 2 AND HALF DAYS. ALSO NOTICE THAT THE STEERING COLUMN GETS HOT FOR SOME UNFORESEEN REASON . INFORM THE DEALER I PURCHASE MY JOURNEY FROM , I WAS TOLD THAT IS NORMAL. STILL HAVE THE JOURNEY CAN'T TRADE IN BACK BECAUSE I HAVE NO MONEY , SO I AM STUCK WITH IT . HAVING IT TOWED TO DEALER TO GET PROBLEM LOOKED AT AND ALL EXPENSE IS ON ME. WHAT DO I DO . I THINK CHRSYLER WILL NOT REPAY ME. I HAVE TO BORROW MONEY TO GET THIS DONE BECAUSE THIS IS MY ONLY TRANSPORTATION. I AM SCARED THAT I MIGHT HAVE A ELECTRICAL FIRE WHILE DRIVING AND WILL NOT NOTICE IT UNTIL IT TOO LATE. WHAT DO I DO. PLEASE HELP IN RICHMOND VA. *TR

PASSENGER REAR TIRE KEPT LOSING AIR. THE GOODYEAR SERVICE GARAGE BROKE THE TIRE DOWN AND CLEANED UP SEAL AREA AND I NOTICED IT STILL LEAKED AIR A WEEK LATER. THE SENSOR CAME BACK ON.. I PUT AIR IN TIRE AND IT LASTED ANOTHER WEEK TOOK IT BACK TO SERVICE GARAGE. THEY DISCOVERED THE STEM WITH THE SENSOR HAD A CRACK IN IT. IF IT WASN'T UNDER WARRANTY IT WOULD COST $40-$60 TO REPLACE. THAT'S A LOT OF MONEY FOR A VALVE STEM. THIS SENSOR IS A WASTE OF MONEY. LOOK AT YOUR TIRES SAVE MONEY. WHILE THE SERVICE CENTER FIXED THAT THEY SAW MY FRONT BRAKE PADS WORN DOWN TO ALMOST NOTHING AND THE ROTORS ALMOST COMPLETELY SHOT. HAVING ONLY 16,500 MILES ON MY JOURNEY I FEEL A SENSOR WOULD HAVE HELPED FOR THIS $360 REPAIR JOB. I GET A NEW BUT BARLEY LEGAL ROTOR YOU SELL FOR NEW. CAN;T EVEN TURN THEM DOWN ANY MORE. HAVING TO REPLACE THEM WITH ONLY 16,500 MILES IT A BUNCH OF --AP!! WHERE'S MY WARRANTY ON THIS. JUST SEND ME MY $360 AND WE'LL CALL IT EVEN. THE SAY DRIVING A SAFE AUTOMOBILE IS TOP PRIORITY. LET'S FIX THESE ROTORS. *TR

AT 19,100 MILES I TOOK THE 2009 DODGE JOURNEY TO A MISSOURI REQUIRED SAFETY INSPECTION STATION. THE INSPECTOR CALLED ME AND REPORTED THAT THE FRONT DISC BRAKES WHERE NEAR FAILURE. IN PARTICULAR THE ROTOR ON THE FRONT DRIVERS SIDE IS WORN VERY THIN. THE ESTIMATED REPAIRS ARE APPROX $800. THE MECHANIC'S OPTINION IS THAT THE ROTORS WERE DEFECTIVE OR INSUFFICIENT, AND THAT THE UNEVEN WEAR COULD BE CAUSED BY DEFECTIVE CALIPERS. *TR

I WAS SITTING STOPPED IN RUSH HOUR TRAFFIC ON 06.17.2008 ON HWY 270. A TRUCK TRAVELING AT APPROX 60 MPH HIT THE REAR OF THE JOURNEY . THE TRUCK REMAINED CONNECTED AND PUSHED THE JOURNEY FORWARD INTO 3 ADDITIONAL CARS AND ONE PICKUP TRUCK. MOST VEHICLES SUFFERED HEAVY DAMAGE AND ME AND TWO OTHERS WERE TRANSPORTED TO EMERGENCY ROOMS. THE POLICE REPORT INDICATED 86' OF SKID MARKS AND THE TRUCK DRIVER WAS TICKETED + ASSIGNED 100% BLAME. MY INJURIES INCLUDED CHEST COMPRESSION, BRIEFLY BLACKED-OUT, HEAVY BRUISING FROM THE LEFT SHOULDER TO THE LEFT KNEE, STRAINED NECK AND NERVE DAMAGE. PRE-ACCIDENT I WAS IN THE DRIVER'S SEAT AND WEARING THE SEAT BELT/SHOULDER HARNESS. POST ACCIDENT MY UPPER BODY WAS AGAINST THE DRIVER DOOR WITH THE STEERING WHEEL COMPRESSED AGAINST MY CHEST. THE FRONT AND SIDE JOURNEY AIRBAGS DID NOT DEPLOY. THE LAP AND SHOULDER BELT DID NOT PREVENT ME FROM BEING THROWN INTO THE STEERING WHEEL AND OUT OF THE DRIVERS SEAT. I DID NOT HAVE SEAT BELT BURN MARKS THAT MAY BE EXPECTED FROM A HIGH SPEED MULTIPLE IMPACT ACCIDENT OF THIS KIND. THE JOURNEY TRAVELED APPROX 60' AFTER IMPACT WAS SUBJECT TO 1 HARD IMPACT TO THE REAR AND 4 HARD IMPACTS TO THE FRONT. THE JOURNEY REPAIRS COST $15,000. IT HAS BEEN 2.5 YEARS SINCE THE ACCIDENT AND I HAVE CRONIC PAIN AND LOSS OF MOTION IN THE NECK. *TR

FRIDAY, FEBRUARY 4, 2011 AT APPROXIMATELY 4:00 CALL WAS PLACED AT 3:58 I WAS DRIVING DOWN THE INTERSTATE IN MY 2009 DODGE JOURNEY. I NOTICED THAT MY CAR WAS BOUNCING AND VIBRATING EVERYTHING IN THE CAR. I PULLED OVER AND I ROLLED DOWN MY WINDOW. IT SMELLED LIKE MY CAR WAS ON FIRE. I IMMEDIATELY CALLED THE AUTOMOTIVE DEPARTMENT WHERE I BOUGHT THE CAR. I EXPLAINED TO THEM THE SITUATION AND THEY SAID THAT THEY WOULD SEE MY VEHICLE IMMEDIATELY. I PULLED THE VEHICLE IN AND THEY SAID THAT MY BACK BRAKES ON ONE SIDE HAD BECOME VERY HOT AND THE OTHER BRAKE WAS WARM. THEY STATED THAT MY CALIPER BROKE AND THEY WERE LOOKING INTO IT, BUT I WOULD NOT BE ABLE TO DRIVE MY VEHICLE HOME BECAUSE THE BRAKES LOCKED DOWN AND THE CAR FAILED. A MAN IN THE AUTOMOTIVE DEPARTMENT STATED, 'YOU ARE VERY LUCKY THAT YOU PULLED OVER AND BROUGHT IT IN. THIS TYPE OF THING IS VERY DANGEROUS.' THE CAR SHOULD NOT HAVE FAILED AND THEY ARE UNSURE WHY IT DID AND THEY HAVE NO EXPLANATION AS TO WHY IT FAILED. WHEN I WENT TO PICK THE CAR UP, THE MECHANIC SAID IT WAS THE FRONT LEFT CALIPER THAT BROKE AND THIS CAUSED THE CAR TO FAIL AND MY BRAKES LOCKED DOWN.

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE HAVING THE VEHICLE EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THE REAR BRAKE CALIPERS WERE NOT FUNCTIONING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 41,600. UPDATED 03/03/11 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DISCOVERED TRANSMISSION FLUID WAS LEAKING. UPDATED 03/08/11

BRAKE ROTOR AND PAD WEAR FAILURE AT 15K MILES. BRAKES HAD TO BE REPLACED FRONT AND REAR AS THE ROTORS HAD WARPED ON A 2009 DODGE JOURNEY WITH 15K MILES OF MOSTLY HIGHWAY DRIVING ($1100). FAULT WAS NOTICED DUE TO VIBRATIONS DURING BRAKING. DODGE REFUSED TO ACCEPT ANY LIABILITY FOR THIS ISSUE AND BLAMED POOR BRAKING. WHEN REPLACING THE ROTORS WITH NEW DEALER SUPPLIED PARTS THEY ARE VISIBLY THICKER THAN THE ORIGINALS AND I WAS ADVISED BY THE DEALERSHIP THAT THESE WERE MORE SUITED TO THE VEHICLE. SHOULD THIS NOT BE THE CASE WHEN MANUFACTURED? CHECK ADDITIONAL SITE FOR SIMILAR CASES - HTTP://WWW.CARCOMPLAINTS.COM/DODGE/JOURNEY/2009/BRAKES/PREMATURE_BRAKE_AND_ROTOR_WEAR.SHTML. THERE ARE 104 REPORTED CASES ON THIS SITE ALONE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY SE. WHILE DRIVING APPROXIMATELY 30-35 MPH, THE CONTACT STATED THAT THE BRAKES EXHIBITED AN UNUSUAL SQUEALING NOISE THAT WOULD BECOME LOUDER WHEN THE BRAKES WERE APPLIED. IN ADDITION, THE VEHICLE WOULD EXHIBIT AN ABNORMAL RUBBING NOISE WHEN ATTEMPTING A TURN. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSIS AND POSSIBLE REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 34,100.

I OWN A 2009 DODGE JOURNEY, WITHIN THE LAST MONTH MY WIFE AND I HAVE BOTH EXPERIENCED TIRE BLOWOUTS. THE PROBLEM COMES FROM THE VALVE OF THE TIRE SNAPPING OFF AND IMMEDIATE LOSS OF AIR PRESSURE. THESE INCIDENTS HAVE TAKEN PLACE IN THE WINTER. THIS IS A VERY DANGEROUS MATTER THAT NEEDS TO BE FOLLOWED UP. AFTER THE FIRST INCIDENT 12/12/2010, I TOOK VEHICLE TO MY MECHANIC WHO PUT A RUBBER VALVE ON TILL I COULD VEHICLE INTO DEALER. THE SECOND INCIDENT TOOK PLACE 1/13/2011. I CALLED THE DODGE DEALER TOLD HIM ABOUT WHAT HAD HAPPENED AND SCHEDULED AN APPOINTMENT TO HAVE VALVES REPLACED, WHEN I ASKED IF THEY WOULD REPLACE OTHER TWO VALVES I WAS TOLD THEY WOULD HAVE TO CONTACT TALK TO DODGE. DODGE SAID IT WOULD PAY FOR DAMAGE TO TIRE THIS SHOULD BE AN IMMEDIATE RECALL WHEN YOUR DEALING WITH SAFETY. *TR