2009 DODGE JOURNEY Complaints

BRAKES AND ROTORS FAIL PREMATURELY ON DODGE JOURNEY. I'VE HAD TO REPLACE THE BRAKES AND ROTORS THREE TIMES NOW IN THE PAST 12 MONTHS. THE ROTORS WARP CAUSING THE VEHICLE TO SHAKE. I DON'T THINK THAT THE BRAKE SYSTEM THAT DODGE PUT IN THESE CARS FUNCTIONS CORRECTLY. *TR

19 INCH KUHMO TIRES AND THE SUSPENSION ON THE FRONT END 2009 DODGE JOURNEY, IT RUBS UNDER THE WHEEL WELL CAUSING MY FRONT TIRE TO BLOW OUT, THE OTHER TIRE IS HEADING IN THE SAME DIRECTION, WORN REAL BAD ON INSIDE EDGE, THE SPRING SITS LOW IN THE WHEEL WELL AND WHEN YOU BOUNCE IT HITS AND RUBS. *TR

PURCHASED A 2009 DODGE JOURNEY SXT IN 02/09; TOOK CAR IN TO DEALERSHIP 11/30/10 FOR ROUTINE OIL CHANGE/MAINTENANCE AND WAS TOLD THE FRONT BRAKES WERE SHOT EVEN THOUGH THE CAR HAS LESS THAN 21,000 MILES ON IT AND VEHICLE HAS HAD STRINGENT MAINTENANCE. WAS TOLD BY THE SERVICE DEPT THAT JOURNEYS "ARE JUST HARD ON BRAKES". THEN CONTACTED SEVERAL LOCAL BRAKE SHOPS AND WAS TOLD THIS WAS WAY TOO EARLY FOR BRAKES TO BE FAILING. NO WARNING LIGHT ON DASH; ONLY INDICATION BRAKES WERE BAD WAS A LITTLE GRABBING OR MUSHY FEELING UPON BRAKING, OCCASIONAL SLIGHT SQUEALING NOISES BUT THIS WAS INFREQUENT. UPON CHECKING THE INTERNET I FOUND HUNDREDS OF COMPLAINTS FROM OTHER DODGE JOURNEY OWNERS OF PREMATURE WEAR ON BRAKES. CONTACTED DODGE CORPORATE OFFICE; SPOKE WITH SERVICE REP AND EXPLAINED THE PROBLEM. SHE AGREED FRONT BRAKES SHOULD NOT BE WEARING OUT THIS EARLY; SHE CONTACTED THE LOCAL DEALERSHIP WHERE I BOUGHT THE CAR (WHICH I HAD ALREADY DONE). SHE CALLED ME BACK AND SAID THEY HAD WORKED OUT THAT I NEEDED TO TAKE THE CAR IN AND REPLACE THE FRONT BRAKE PARTS AND UPGRADE TO HEAVIER DUTY PARTS. KICKER IS THAT I WAS SUPPOSED TO PAY FOR EVERYTHING; I POINTED OUT THAT THE FACTORY PARTS ORIGINALLY ISSUED ON THE CAR WERE OBVIOUSLY NOT HEAVY DUTY FOR A 3800 POUND CAR AND THAT THE BRAKES WERE A DESIGN DEFECT. SHE STATED THAT IT WAS CONSIDERED TO BE NORMAL WEAR AND THAT DODGE WOULD NOT REPLACE PARTS; DEALERSHIP STATED THE SAME. ASKED IF IT WOULD TAKE SOMEONE DYING IN A CRASH FROM BRAKE FAILURE TO GET DODGE TO RECALL VEHICLES AND NO ANSWER WAS GIVEN. TOOK CAR IN TO LOCAL BRAKE SHOP AND MECHANIC SAID FRONT BRAKES WERE TOTALLY GONE AND WERE CUTTING INTO THE ROTOR. THIS IS A HAZARD ISSUE. I TAKE THE CAR IN EVERY 3000 MILES FOR MAINTENANCE AND HAD NEVER PREVIOUSLY BEEN TOLD BRAKES WERE GOING BAD---- WHICH THEY SHOULDN'T BE AT BARELY 20,000 MILES! THESE CARS SHOULD BE RECALLED DUE TO DEFECTIVE PARTS AND HAVE THE COMPANY TO REPLACE BRAKES. *TR

THE KUHMO TIRES ON THE 2009 DODGE JOURNEY WERE SHREDDING APART AND SHOWING THE STEEL TREAD. KUHMO IS NOT CURRENTLY MAKING A TIRE TO REPLACE IT AND THEY ARE BACK ORDERED UNTIL MAY OF 2011.

2009 DODGE JOURNEY: PRE-MATURE BRAKE AND ROTOR WEAR CAUSING STEERING SHAKE AT 8,800 MILES AND AGAIN 10 MONTHS LATER AT 15,000 MILES. *TR

I OWN A 2009 DODGE JOURNEY WITH 78,000 MILES THE CAR HAS BEEN GREAT. AT 60K MILES I NEEDED TO PURCHASE NEW TIRES, THE CAR HAS KUHMO 205 55 R19 TIRES, KUHMO IS THE ONLY MAKER OF THIS SIZE TIRE, AND THE TIRES ARE ON BACK ORDER INDEFINITELY!!! I WAS TOLD BY DODGE THAT THEY WERE SORRY BUT THEY COULD GIVE ME A YEARS WORTH OF OIL CHANGES FOR FREE? GREAT FREE OIL CHANGES FOR A CAR I CANT DRIVE? *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY.THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, HE HEARD A GRINDING NOISE WHILE ATTEMPTING TO SLOW DOWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH THE REAR AND FRONT SUSPENSION WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. UPDATED 01/26/11*LJ THE FRONT BRAKES AND ROTORS WERE REPLACED. UPDATED 04/20/11

BAD BRAKES ON 2009 DODGE JOURNEY SXT. HAD TO REPLACE FRONT BRAKES AT 22,700 MILES AND THEN REPLACE THE BACK BRAKES AT 30,200 MILES. THAT INCLUDES PADS AND ROTORS. TOTAL COST $700. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE DIFFERENT OCCASIONS FOR THE SIMILAR FAILURE. THE FRONT SUSPENSION BALL AND SEAT WAS REPLACED. IN ADDITION, THE FRONT BRAKE PADS AND ROTORS WERE REPLACED AT A DIFFERENT TIME. THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 7,000.

AT 31,000 MILES MY 2009 DODGE JOURNEY BEGAN SHAKING WHEN BRAKES APPLIED. HAD TO REPLACE BOTH FRONT AND BACK BRAKES AND ROTORS AT A COST OF $450. CURRENTLY A SHAKE EXIST IN THE CHASSIS OF THE VEHICLE WHEN I REACH SPEEDS OF 50 MPH OR GREATER. TIRES WHERE BALANCE 3 TIMES AND FINAL DIAGNOSIS BY DEALERSHIP IS THAT I HAVE ONE "EGG SHAPED" KUMHO TIRE THAT KUMHO WILL NOT TAKE RESPONSIBILITY FOR AND WOULD COST ME $267.00 TO CHANGE AS THERE IS ONLY ONE MANUFACTURE OF THIS TIRE. *TR