2009 DODGE JOURNEY Complaints

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS BRAKING FROM APPROXIMATELY 40 MPH WHEN THE BRAKE PEDAL BEGAN PULSATING ABNORMALLY. THE STEERING WHEEL ALSO BEGAN TO SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FRONT BRAKE PADS WERE REPLACED AND THE FRONT AND REAR ROTORS WERE RESURFACED. THE IDENTICAL FAILURE RECURRED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FRONT ROTORS WERE BEING REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. UPDATED 2/28/11 *CN THE BRAKES AND ROTORS WERE REPLACED TWICE. UPDATED 04/29/11

I OWN A 2009 DODGE JOURNEY, WHICH I JUST LOVED UP UNTIL THIS SPRING! I HAD BEGUN TO HEAR ALOT OF DRAGGING NOISES IN THE TIRE AREA AND UPON TAKING IT FOR A TIRE ROTATION, I WAS TOLD I NEEDED TO BRAKES. THE CAR WAS BARELY A YEAR OLD AND YES, IT DID HAVE ABOUT 25,000 MILES ON IT. BUT, I HAD OWNED OTHER CARS IN THE PAST AND DIDN'T HAVE TO REPLACE THE BRAKES FOR ATLEAST 3-4 YEARS! I HAD TO REPLACE THE PADS & ROTORS AT A FEE OF $500. IT'S BEEN ABOUT 4 MONTHS LATER AND AGAIN, THE NOISES HAVE RETURNED! I CAN'T AFFORD TO REPLACE THESE ITEMS AGAIN. IT'S CRAZY! I NOW HAVE TO LIVE WITH THE CONCERNS OF WILL MY CAR STOP, WILL I CAUSE AN ACCIDENT BECAUSE THE BRAKES GO OUT NOT TO MENTION THE CONSTANT NOISE. *TR

I HAVE A 2009 DODGE JOURNEY. THE BRAKES STARTED TO MAKE A GRUMBLING NOISE WHEN I STEPPED ON THE BRAKE. I HAD ONLY 14,000 MILES ON THE CAR. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE BRAKES AND WANTED ME TO PAY FOR THE REPAIR. I TOOK IT TO MY MECHANIC BECAUSE I DIDN'T WANT THE SAME DODGE BRAKES ONIT. WE USED BENDIX BRAKE PADS. I WAS OK UNTIL I HIT APPROXIMATELY 21 K MILES. THE DEALER THEN TOLD ME I NEED NEW ROTORS. I THEN TOOK IT TO MY MECHANIC AND REPLACED THE ROTORS WITH THE HOLED AFTERMARKET ROTORS BECAUSE THEY STAY COOL AND WILL NOT HEAT UP. WITHIN 300 MILES AFTER I REPLACED THE ROTORS AND SHOES, THE CAR STARTED THE SAME SYMPTOMS AGAIN. SHAKING WHEN THE BRAKES ARE APPLIED. DODGE SHOULD COME OUT AND RECALL THE BRAKES ON THIS CROSSOVER. MY DEALER TOLD ME THAT THEY USE CAR BRAKES ON THIS TRUCK AND THEY SHOULD HAVE EQUIPPED IT WITH TRUCK BRAKES BECAUSE IT IS TOO HEAVY. I BOUGHT THIS CAR WITH THE EXPECTATION EVERYONE HAS FROM A NEW CAR AND I AM VERY UPSET WITH DODGE. THEY NEVER COVERED ANY OF THE BRAKE SYSTEM UNDER WARRANTY AND I AM POURING ALL THIS MONEY ON THIS CAR THAT I DO NOT TRUST. DODGE SHOULD BE SUED FOR THIS CAR !!!!!*TR

WE HAVE HAD THE BRAKES REPAIRED THREE TIMES ON OUR 2009 DODGE JOURNEY. THE CALIPERS NEVER SEEM TO DISENGAGE AFTER BRAKING CAUSING CONSTANT WEAR ON THE BRAKES. WE HAVE DISCUSSED THIS WITH THE DEALERSHIP AND HAVE BEEN TOLD THAT IT IS NOT THEIR RESPONSIBILITY. THE FIRST REPAIR HAD TO BE DONE SHORTLY AFTER THE VEHICLE WAS OUT OF WARRANTY. THE BRAKE CHECK LOCATION THAT WE ARE USING STATES THAT THE ISSUE IS DUE TO POOR DESIGN AND POSSIBLY AN ISSUE WITH THE PARTS. I SEE NUMEROUS COMPLAINTS ON BLOGS REGARDING EARLY BRAKE REPAIR NEEDED ON DODGE JOURNEYS. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE FRONT BRAKES AND ROTORS HAD TO BE REPLACED AT 13000 MILES AND THE REAR ROTORS HAD TO BE RESURFACED AT 17000 MILES. THE SERVICE MANAGER AT THE DEALER STATED THAT THEY ARE AWARE THAT THE BRAKES AND ROTORS DETERIORATED EARLIER THAN EXPECTED, BUT WHEN THE REAR ROTORS WERE REPLACED, THE MANUFACTURER STATED THAT THIS WAS NOT A COMMON OCCURRENCE. THE FAILURE MILEAGE WAS 13000 AND THE CURRENT MILEAGE WAS 19000.

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 5 MPH SHE HEARD A RUBBING NOISE. THE CONTACT STATED WHEN SHE REACHED HER DESTINATION SHE REMOVED THE TIRE FROM THE VEHICLE AND NOTICED THAT THE FRONT ROTORS AND BRAKE PADS WERE WORN. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC. THE FAILURE AND CURRENT MILEAGES WERE 21,629.

VEHICLE DOES NOT ALWAYS START WHEN THE KEY IS TURNED. SOMETIMES IT WILL START IF ALL ELECTRONICS ARE TURNED OFF. DEALER REPLACED STARTER AND REFLASHED CONTROLLER, HOWEVER PROBLEM PERSISTS. VEHICLE IS EQUIPPED WITH FACTORY REMOTE START AND "SENTRY KEY" THEFT DETERRENT SYSTEM. *TR

VEHICLE HAS POOR BRAKE PERFORMANCE. FRONT AND REAR BRAKE PADS WORN OUT AT 21,000 MILES. DEALER REPLACED PADS AND TURNED ROTORS. BRAKES HAVE DELAY BEFORE SLOWING THE VEHICLE (PRE AND POST REPAIR) AND THE VEHICLE REQUIRES A LARGE DISTANCE TO STOP (GREATER THAN OUR PREVIOUS SUVS INCLUDING CHRYSLER PACIFIC, DODGE DURANGO, JEEP GRAND CHEROKEE, AND JEEP LIBERTY). *TR

FRONT BRAKES ROTORS AND PADS NEEDED TO BE REPLACED AT 12000 MILES, REAR BRAKES PADS AND ROTORS REPLACED AT 20000 MILES AND FRONT BRAKES NEEDED TO BE REPLACED AGAIN AT SAME TIME STEERING WHEEL VIBRATES HORRIBLY DEALER SAID NEEDED REAR WHEEL ALIGNMENT AND 2 NEW TIRES AT 20000 MILES HAD IT DONE BRAKES STILL SQUEALING AND GRINDING AND DEALER SAYS "CAN'T FIND ANYTHING WRONG" STEERING WHEEL STARTING TO VIBRATE AGAIN AT 23000 MILES DEALER SAYS NOTHING WRONG CAN'T HEAR SQUEAKS IN BRAKES UNBELIEVABLE IT IS EAR PIERCING AND THEY GRIND INTERMITTENTLY I AM SURE SOON TO BE GRINDING CONTINUALLY AND THEN THEY WILL TELL ME I NEED NEW BRAKES AGAIN HAVE SPENT 1200.00 DOLLARS OUT OF POCKET VEHICLE ISN'T EVEN PAID FOR YET I HAVE LOST FAITH IN CHRYSLER AND DON'T KNOW WHAT TO DO CAN'T AFFORD THESE COSTLY REPAIRS ON A CAR THAT IS BASICALLY NEW I AM AFRAID THAT ONE TIME THE BRAKES WILL FAIL COMPLETELY THAT IS HOW FAST THEY WEAR OUT. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE NOTICED A SLIGHT SHIMMY IN THE VEHICLE WHEN APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR AN OIL CHANGE WHEN THE TECHNICIAN INFORMED THE CONTACT OF PREMATURE WEAR OF THE BRAKE PADS AND ROTORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 14,000.