2009 DODGE JOURNEY Complaints

I PURCHASED MY 2009 DODGE JOURNEY IN JUNE 2009. THE BRAKES STARTED TO MAKE A GRUMBLING NOISE WHEN I STEPPED ON THE BRAKE. I HAD ONLY 11950 MILES ON THE CAR. IT WAS 3/2010. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE BRAKES AND WANTED ME TO PAY FOR THE REPAIR. I TOLD THEM IT WAS STILL UNDER THE 12K WARRANTY, SO THEY DID IT FREE OF CHARGE. I TOOK IT HOME AND IT WAS STILL DOING THE SAME THING. I TOOK IT BACK THE NEXT DAY AND ASKED THEM TO PLEASE HAVE THE TECHNICIAN DRIVE THE VEHICLE TO DETERMINE WHAT WAS WRONG. I WAS 3 MILES AWAY FROM THE 12K MILE WARRANTY EXPIRING. THIS TIME THEY REPLACED THE ROTORS. NOW IT IS 9/20/10, AND THE VEHICLE IS AT 21100K. IT STARTED TO MAKE THE SAME GRUMBLING NOISE AND WHEN I TOOK IT TO THE DEALER, THEY HAD TO REPLACE ALL 4 ROTORS. THREE DAYS LATER I HAD TO TAKE THE VEHICLE BACK BECAUSE WHEN I GO OVER 60 MPH IT STARTS TO VIBRATE AND FEELS LIKE I HAVE A FLAT TIRE. I TOOK IT TO THE DEALER AD THEY ROTATED AND BALANCED THE TIRES. WHEN I GOT ON THE INTERSTATE, IT IS STILL DOING THE SAME THING. I EMAILED CHRYSLER 2 TIMES AND HAVE SPOKEN TO THEM TWICE. I NO LONGER TRUST THIS CAR. I AM AFRAID EVERYTIME I GET IN THE CAR TO DRIVE IT, I AM PUTTING MY LIFE IN JEOPARDY. I KNOW I WILL HAVE TO CONTINUE REPLACING THE ROTORS EVERY FEW THOUSAND MILES . *TR

I OWN A 2009 DODGE JOURNEY . I TOOK THE VEHICLE IN FOR A OIL CHANGE SERVICE WHEN THEY TOLD ME THAT ALL BRAKES AND ROTORS NEED TO BE REPLACED. THE BRAKES AND ROTORS ARE PREMATURELY WORN OUT. THIS SHOULD NOT HAPPEN AT SUCH A LOW MILEAGE. THERE HAVE BEEN NO REPAIRS AT THIS MOMENT. THE FAILURE MILEAGE WAS AROUND 21,300. ALSO, THE FRONT END MAKES LOUD NOISES WHEN I BACK UP AND/OR TURNING TO THE RIGHT. *TR

SAFETY ISSUE: SHARP EDGED ROUGH REAR METAL SEAT RUNNERS THAT CHILDREN HAVE BEEN CUT ON. ATTEMPTED SAFETY MODIFICATION WITH MANUFACTURER. FIRST 2 ATTEMPTS SAID HAD NO RESOLUTION. CHRYSLER WAS CONTACTED. OUR 3RD ATTEMPT TO RESOLVE DUCT TAPE PLACED ON BY SERVICE DEALER. FINAL RESPONSE SAID NOTHING ELSE COULD DO AS IT WAS NORMAL AND JUST THE WAY THE VEHICLE IS DESIGNED (PER MANUFACTURER'S INSPECTOR.) MANUFACTURER REFUSES TO ACKNOWLEDGE THE SAFETY ISSUE. *TR

I HAD NO SIGNS OF PROBLEMS WITH THE BRAKES ON MY 2009 DODGE JOURNEY. DURING ROUTINE MAINTENANCE (OIL CHANGE, TIRE ROTATION), THE DEALER INFORMED ME THAT MY CALIPERS WERE "STICKY" AND THAT I SHOULD SOON HAVE THE BRAKES DONE. THEN I STARTED TO HEAR A SQUEALING NOISE A WEEK OR SO AGO. TWO NIGHTS AGO I STOPPED AT THE MAILBOX AND GOT OUT TO GET THE MAIL AND MY REAR BRAKES WERE GLOWING RED, SPARKING AND SPITTING. I TOOK IT TO THE DEALER THE VERY NEXT DAY TO GET THE BRAKES CHANGED. TURNS OUT I NEED A COMPLETE OVERHAUL OF THE ENTIRE BRAKE SYSTEM. NEW PADS, ROTORS, CALIPERS IN THE REAR, AND ONLY 10% REMAINING IN THE FRONT, FOR WHICH I IMMINENTLY NEED PADS AND ROTORS. DODGE HAS GOT ISSUES WITH THEIR BRAKES THAT MAKE THEM VERY UNSAFE -- AND I HAVE NO CHOICE BUT TO REPLACE THE OLD SHODDY PARTS WITH THE SAME QUALITY PRODUCT. THE SAME THING IS GOING TO HAPPEN AGAIN AND AGAIN. I HAVE NEVER HAD TO REPLACE COMPLETE BRAKING SYSTEMS IN THE FIRST YEAR, IN ALL MY 30 PLUS YEARS OF OWNING A VEHICLE. *TR

BRAKE PADS AND ROTERS REPLACED ON MY 2009 DODGE JOURNEY AT 19,000 MILES AFTER MONTHS OF PROBLEMS WITH BRAKING AND SHAKING IN THE STEERING COLUMN. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY . THE CONTACT STATED THAT HE TOOK THE VEHICLE IN FOR A OIL CHANGE SERVICE WHEN DEALER TOLD HIM THAT ALL BRAKES AND ROTORS NEED TO BE REPLACED. THE BRAKES AND ROTORS ARE PREMATURELY WORN OUT AND THE CONTACT STATED THAT THIS SHOULD NOT HAPPEN AT SUCH A LOW MILEAGE. THERE HAD BEEN NO REPAIRS AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 15000 AND THE CURRENT MILEAGE WAS 16001.

BRAND NEW CAR WITH BRAKES THAT ARE NOT SUBSTANTIAL ENOUGH TO CARRY THE VEHICLES LOAD SO BRAKES PREMATURELY WEAR AS WELL AS RUINING THE ROTORS HAVE LESS THAN 23,000 MILES ON THE CAR AND ALSO OTHER OWNERS HAVE MADE SAME COMPLAINT ON THE SAME MODEL AND YEAR MANUFACTURER WILL FIX IF YOU HAVE LESS THAN 12,000 MILES BUT WILL NOT UPGRADE BRAKING SYSTEM TO CORRECT THE ISSUE NOR WILL THEY EVEN SPLIT COST THE COST OF BRAKES IF YOU ARE OVER 12000 MILES ON VEHICLE THIS IS A ONE YEAR OLD 2009 DODGE JOURNEY BOUGHT WITH 17 MILES ON IT CAN SUBSTANTIATE MY CLAIM WITH OTHER COMPLAINTS ON THE DODGE FORUM COMPLAINTS WEBSITE. *TR

2009 DODGE JOURNEY BRAKE PROBLEMS. PADS AND ROTORS REPLACED ON FRONT @ 20K MILES, REAR PADS REPLACED @35K MILES. DEALER CLAIMS 'NORMAL WEAR AND TEAR'. FINALLY INVOLVED IN AN ACCIDENT. CAR DID NOT BRAKE APPROPRIATELY AND REAR-ENDED ANOTHER CAR. SAFETY CONCERNS NOW OVER THE ENGINEERING AND DESIGN, PERHAPS THE BRAKES ARE UNDERSIZED FOR THIS CAR. *TR

I DRIVE THE DODGE JOURNEY FOR 13 MONTHS FROM NEW. THE CAR HAS NOW 32,500 MILES ON IT. I HAD TO REPLACE BRAKES - PADS AND ROTORS THREE TIMES. RECENTLY I FOUND OUT THAT THE REAR TIRES ARE ALSO WORN - THE LOWER PART OF THE INSIDE WALL ON BOTH TIRES IS WORN NOT EVENLY? THE LOCAL DEALER, SUPPORTED BY DODGE OFFICIALS, CLAIMS THIS IS NORMAL WEAR AND TEAR FOR THIS CAR, SHIRKING THE MANUFACTURER'S RESPONSIBILITY. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE TOOK HIS VEHICLE IN FOR AN OIL CHANGE AND THE MECHANIC STATED THAT THE FRONT PADS AND ROTORS NEEDED TO BE REPLACED EVEN THOUGH THE VEHICLE ONLY HAD 19,000 MILES ON IT. CHRYSLER WAS CONTACTED AND STATED THAT IT WAS OUTSIDE THE 12 MONTH WEAR AND TEAR WARRANTY PERIOD SO THE REPAIRS WOULD BE AT HIS EXPENSE. THE VEHICLE WAS NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 19,000.