2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,400 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- FOREST GROVE, OR
MY BRAND NEW 2009 JOURNEY NEEDED FRONT BRAKES AND ROTORS REPLACED AT 22,000MI!! THIS SEEMS TO BE A VERY COMMON PROBLEM AS I CAN GO ON THE INTERNET AND FIND NUMEROUS COMPLAINT FORUMS REGARDING THE SAME ISSUE. THE DEALERSHIP SAID THIS WAS NORMAL WEAR AND TEAR. NOT COVERED UNDER WARRANTY. I HAD TO PAY FOR NEW BRAKES, ROTORS OUT OF POCKET. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- RICHMOND, TX
I HAVE A 2009 DODGE JOURNEY AND THE FRONT BRAKES FAILED AFTER 29,686 MILES. THE DEALER CLAIMS IT IS NORMAL, THIS IS NOT TRUE. I AM VERY CONSCIOUS ABOUT BRAKING, I KEEP MY DISTANCE AND DO NOT MAKE HARD BRAKES UNLESS NEEDED. BASED ON POSTED REPORTS, MANY ARE HAVING THE SAME PROBLEM. I HAVE NEVER OWNED AN AUTOMOBILE WITH A BRAKE FAILURE WITH LESS THAN 70,000 MILES ON IT, NEVER. BRAKE FAILURE IS A SAFETY CONCERN OF MINE, IT COULD HARM THE PEOPLE IN THE CAR AS WELL AS SOME ONE ELSE. DODGE IS NOT TAKING ANY RESPONSIBILITY FOR THIS DESIGN OR MATERIAL DEFECT, WHAT EVER THE CASE IS, BUT THEY DON'T HAVE ANY PROBLEM TAKING YOUR MONEY TO KEEP REPAIRING THE PROBLEM. I AM SURE DODGE WILL DO NOTHING UNTIL A COUPLE OF PEOPLE ARE KILLED DUE TO BRAKE PROBLEMS WITH THIS TYPE VEHICLE. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- RIO RANCHO, NM
FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AT 12K MILES ON OUR 2009 DODGE JOURNEY. NOW WE JUST HAD ALL BRAKE LIGHTS GO OUT. WE TOOK IT TO OUR MECHANIC AND THEY FOUND ONLY 1 BULB BAD. AFTER THE 1 BULB WAS REPLACED, ALL LIGHTS STARTED WORKING AGAIN. WHY WOULD THEY PUT THESE BULBS IN SERIES RATHER THAN PARALLEL SO THAT ONLY THE BAD BULB WOULD BE OUT RATHER THAN ALL? THAT IS A BIG A SAFETY PROBLEM IN MY OPINION. ALSO ONE TIRE NOW HAS A BULGE IN THE SIDEWALL AND NEEDS REPLACED. THE VEHICLE HAS ABOUT 15K MILES. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- RADFORD, VA
AT 21,500 MILES I WAS INFORMED THAT MY 2009 DODGE JOURNEY R/T V6 NEEDED NEW PADS AND ROTORS. I WAS FURTHER INFORMED THAT THIS IS NORMAL. UPON RESEARCHING THE ISSUE, I HAVE LEARNED THAT THIS APPEARS TO BE COMMON AND LIKELY A DESIGN FLAW THAT MAY PUT MYSELF AND OTHERS AT RISK ON THE ROAD. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- NORTH EAST, MD
I OWNED A DODGE JOURNEY 2009 AND ALL OF THE SUDDEN MY BRAKES STARTED TO GRIND. IT FELT LIKE I HAD NO BRAKE POWER AND SOUNDED LIKE IT WAS METAL TO METAL. I TOOK IT IMMEDIATELY TO OUR AUTHORIZED CHRYSLER DEALER AND I WAS TOLD I NEEDED TO REPLACE FRONT ROTORS AND BRAKE PADS. I HAD PURCHASED WITH THIS VEHICLE AN EXTENDED WARRANTY BUT WAS TOLD ROTORS AND PADS WERE NOT COVERED EVEN IN CASE OF PREMATURE WEAR : MY CAR HAS ONLY 22,000 MILES. WHAT IS FRUSTRATING IS THAT THE BRAKES NEVER SQUEALED . HOW COULD I ANTICIPATED THIS ? THE DEALERSHIP IS ASKING OVER $400 DOLLARS TO HAVE THE CAR REPAIRED AND BASED ON WHAT I AM READING IN THIS DATABASE, MY BRAKE PROBLEMS MIGHT HAPPEN AGAIN VERY SOON. *TR
Source: NHTSA WEB SITE -
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2009 DODGE JOURNEY- ADVANCE, NC
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 50 AND 55 MPH ON A MOUNTAIN ROAD, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE BEGAN TO VIBRATE SEVERELY WITH A SQUEALING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. THE IDENTICAL FAILURES OCCURRED ON A SEPARATE OCCASION WHICH INVOLVED THE REAR BRAKE PADS AND ROTORS. THE CONTACT EXPRESSED CONCERN OF THE PREMATURE BRAKE WEAR AT SUCH LOW MILEAGE. THE VEHICLE WAS BEING TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. UPDATED 11/16/10. *LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- VACAVILLE, CA
BRAKES AND ROTORS ARE BAD AT ONLY 15,000 MILES..CAR HAS VIBRATING PROBLEM AND WAS TOLD I NEEDED NEW BRAKES AND ROTORS. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- MEXICO, 00
WHEN I APPLY BRAKE IN HIGH SPEED (50-75 MPH) THE WHEEL VIBRATES (DODGE JOURNEY 2009 AND CHRYSLER CIRRUS 2007). *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- MAYSVILLE, GA
BRAKES DO NOT LAST. HAD TO REPLACE REAR AND FRONT BRAKES AND ROTORS AT 40,000 MILES, ONLY 500 AFTER WE PURCHASED VEHICLE. WHEN BRAKING AT A HIGH RATE OF SPEED THE ENTIRE CAR SHAKES AND STEERING COLUMN VIBRATES VIOLENTLY. WE HAVE NOT FOUND A SOLUTION, THE DEALERSHIP SAYS THEY CANNOT DUPLICATE THE PROBLEM THE CAR WILL RANDOMLY NOT CRANK. IT HAS LEFT ME STRANDED TWICE. AFTER SITTING FOR AN HOUR IT WILL CRANK WITH NO PROBLEM. WE HAVE BEEN TOLD THAT IS MAY BE A PROBLEM WITH THE INTERNAL SECURITY DEVICE THAT RECOGNIZES THE KEY. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- CURTICE, OH
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 45-50 MPH. THE BRAKES WERE ENGAGED FOLLOWED BY A SQUEALING NOISE AND VIBRATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT BRAKES AND ROTORS WERE REPLACED. THE PROBLEM PERSISTED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE REPLACEMENT OF THE REAR BRAKES AND REAR ROTORS. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE