2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,400 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - ALVARADO, TX

    I OWN A 2009 DODGE JOURNEY AND STARTED HEARING SQUEAKY BRAKES FOR ABOUT 2 DAYS WHEN COMING TO A STOP AND THEN ALL OF A SUDDEN I COULD HEAR AND FEEL A LOUD GRINDING NOISE. I COULD THEN BEGIN TO ACCELERATE AND NOTICED THAT THERE WAS A DRAGGING NOISE AS IF THE BRAKES HAD NOT LET GO. YOU COULD EVEN SEE METAL SHAVINGS ON THE LEFT FRONT ROTOR! I TOOK THE VEHICLE IN AND WAS TOLD THAT THE VEHICLE NEEDED NEW ROTORS AND BRAKE PADS. I ASKED WHY THE PREMATURE PROBLEMS AND THEY SAID SORRY THIS IS A PROBLEM WITH NEW VEHICLES BUT THAT THERE WAS NOTHING THEY COULD DO FOR ME. I HAD TO BUY NEW ROTORS AND BRAKE PADS OUT OF POCKET. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - KEWAUNEE, WI

    TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE CALIPER LOCKED WHILE DRIVING 30 MPH. WHEN THE CALIPERS LOCK THE VEHICLE BEGAN TO VIBRATE AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS IN THE DEALERS POSSESSION FOR A MONTH. THE DEALER STATED THAT THE REASON THE REPAIR TOOK SO LONG WAS DUE TO THE LACK OF PARTS IN THE U.S. THE CONTACT DOES NOT KNOW WHY THE MANUFACTURER DOES NOT HAVE PARTS. THE FAILURE MILEAGE WAS 35,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - GLENDALE , CA

    TL*THE CONTACT OWNS A 2009 DODGE JOURNEY . THE CONTACT STATED THAT THE LEFT AND RIGHT PILLAR NEAR THE VENT WAS TO WIDE WHICH MADE IT DIFFICULT TO SEE. THE CONTACT STATED THAT THE IRREGULARITIES IN THE PILLAR PREVENTED THE CONSUMER FROM SEEING A PEDESTRIAN THREE DIFFERENT TIMES ALMOST CAUSING AN ACCIDENT. THE DEALER WAS CONTACTED AND STATED THAT SHE NEEDED TO CONTACT THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 16,000. UPDATED 10/26/10. *LJ UPDATED 10/26/10*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - OLIVE BRANCH, MS

    BRAKES ARE BAD ON MY 2009 DODGE JOURNEY. ALL OF A SUDDEN THE BRAKES STARTED GRINDING. TOOK IT TO THE DEALERSHIP TO FIND OUT THAT THE FRONT BRAKES MAINLY THE LEFT FRONT WAS COMPLETELY WORN METAL TO METAL. THE CAR DOESN'T EVEN HAVE 20K MILES ON IT. I HAVEN'T EVEN HAD IT A YEAR. THIS SHOULD BE UNDER WARRANTY BUT DEALERSHIP SAYS IT IS NORMAL. NORMAL IS 40-50K BEFORE BRAKES GO BAD OR SHOW SIGNS OF A NEEDED REPLACEMENT. THE WEAR INDICATORS ON THE PADS DIDN'T EVEN SOUND, JUST ONE DAY METAL TO METAL. THERE NEEDS TO BE A RECALL, THIS IS VERY DANGEROUS FOR EVERYONE WHO OWNS A JOURNEY. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - CHICOPEE, MA

    I BOUGHT MY 2009 DODGE JOURNEY SXT V6 BRAND NEW 12 MILES ON IT AND WE LOVE THE CAR, AND AFTER NUMEROUS ELECTRICAL ISSUES SUCH AS POWER TO RADIO, AC, LIGHTS ( NOT WORKING WHILE DRIVING) AND AFTER MANY RETURNS TO DODGE DEALER FOR REPAIRS, SO FAR THAT PROBLEM FIXED. MY DOORS FILL UP WITH WATER EVERY TIME IT RAINS, DEALERSHIP SAYS THAT'S NORMAL, I'VE NEVER HEARD WATER SLOUCHING ROUND INSIDE A DOOR BEFORE, WHICH I BELIEVE LEAD TO THE POWER WINDOWS FAILING. DEALERSHIP FIXED ELECTRICAL WINDOW ISSUE BUT GET WATER IN DOORS. THE MOST IMPORTANT ISSUE IS AT 9000 MILES I HAD TO TAKE THE CAR IN, BRAKES WERE GRINDING, DEALERSHIP REPLACED THE BRAKES. NOW AT 21000 MILES IT NEEDS A COMPLETE NEW BRAKE JOB DONE AND THEY WANT TO CHARGE ME ABOUT $500. THE SIGNS THAT THE BRAKES WERE GOING BRAKES THEY STARTED SQUEAKING AND THEN A WEEK LATER MY BRAKES ARE METAL TO METAL. I BELIEVE THIS IS A HUGE SAFETY ISSUE THIS IS OUR FAMILY CAR. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - EVANSVILLE, IN

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT BRAKES AND ROTORS WERE WEARING PREMATURELY. THE DEALER ADVISED THE WEAR OF THE BRAKES AND ROTORS WAS NORMAL. THE CONTACT DISAGREED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,500. UPDATED 11/05/10 *BF THE CONSUMER STATED AFTER REPORTING THE ISSUE TO DODGE CORPORATE, THE PROBLEM WAS FIXED AND SHE PAID A $100 DEDUCTIBLE. THE CONSUMER STATED, SHE HAS ONLY PUT 1500 MORE MILES ON THE VEHICLE SINCE THE ORIGINAL CASE AND THE ROTORS ARE WARPING AGAIN. UPDATED 11/05/10*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - POULAN, GA

    RECENTLY PURCHASED 2009 DODGE JOURNEY, HAS A SCRAPING NOISE IN THE STEERING, INTERMITTENT, LOUDER AT TIMES THAN OTHER WHEN TURNING, RETURNED TO DEALERSHIP WHO REFUSED TO MAKE ANY REPAIRS EVEN THOUGH THEY CONFESSED TO HAVING HEARD SOUND. MY CONCERN IS IT MAY LOCK UP WHILE TURNING AND RESULTING IN AN ACCIDENT. HAD LESS THAN 36,000 MILES WHEN FIRST REPORTED. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - CEDARBURG, WI

    I HAVE A 2009 DODGE JOURNEY THAT HAS STALLED ON ME WHILE DRIVING TWICE IN THE LAST MONTH. I LOSE ALL CONTROL OF STEERING AND INTERIOR CONTROLS. THE DEALER HAS BEEN UNABLE TO FIGURE OUT WHAT IS GOING ON. THE CAR HAS LESS THAN 16,000 MILES ON IT. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - SUAMICO, WI

    GRINDING NOISE WHEN DRIVING SLOW, TAPPING THE GAS WOULD MAKE IT GO AWAY, CALLED TO HAVE IT SERVICES, AND TWO DAYS BEFORE I WAS SCHEDULED THE BRAKE PADS SLIPPED OFF AND I HAD TO DRIVE HOME METAL ON METAL, THEN HAD TO REPLACE BRAKES AND ROTORS UNDER 27,000 MILES. RUBBING NOISE COMING FROM THE FRONT WHEN YOU TURN CORNERS, AND A WHINING NOISE COMING FROM THE BACK, AND CHRYSLER MECHANICS STATED THEY HAVE RECEIVED A LOT OF COMPLAINTS BUT NOT TO WORRY, BECAUSE THEY CANNOT FIND ANYTHING SERIOUS GOING ON. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - SOLSOM, PA

    TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, APPROACHING A STOP LIGHT, THE CONTACT APPLIED HER FOOT ON THE BRAKES AND HEARD A LOUD GRINDING NOISE. THE CONTACT THEN ENGAGED THE ACCELERATOR PEDAL AND NOTICED THAT THERE WAS A DRAGGING NOISE AS IF THE BRAKES HAD NOT RELEASED. A DIAGNOSTIC TEST WAS PERFORMED WHICH INDICATED THAT THE VEHICLE NEEDED NEW ROTORS AND BRAKE PADS. THE ROTORS AND BRAKE PADS WERE REPLACED UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 11,100. THE CURRENT MILEAGE WAS 11,180.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE