2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,400 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - LEAGUE CITY, TX

    BRAKES, TIRES AND ELECTRICAL SYSTEM. I HAVE TO GET NEW TIRES ALREADY AND I ONLY HAVE 36,000 MILES ON THE CAR. I HAVE HAD TO CHANGE THE BRAKES FRONT AND BACK 3 TIMES ALREADY. I AM ABOUT TO HAVE TO CHANGE THE ROTOR ON ALL 4 WHEELS. WHEN I TURN THE WINDSHIELD WIPERS OFF THE HEAD LIGHTS FLASH OFF AND BACK ON. THEN WHILE DRIVING THE DASH LIGHTS WILL FLASH OFF AND ON AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - LIVERMORE , CA

    TL* THE CONTACT RENTED A 2009 DODGE JOURNEY FROM A LOCAL TEMPORARY RENTAL VEHICLE FACILITY. THE CONTACT STATED THE VEHICLE WOULD VIBRATE EXCESSIVELY WHEN APPLYING THE BRAKES FROM A SPEED OF AT LEAST 35 MPH. THE CONTACT STATED THE FEELING WAS SIMILAR TO METAL SCRAPING AGAINST METAL. THERE WAS AN INCREASED STOPPING DISTANCE AND THERE WAS A HESITATION IN BRAKE ENGAGEMENT WHEN THE BRAKES WERE APPLIED. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE RENTAL VEHICLE FACILITY STATED THEY WERE NOT AWARE OF THE FAILURE. THE CONTACT WAS UNAWARE IF THE RENTAL FACILITY MADE ANY REPAIRS TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES ARE UNKNOWN. UPDATED 10/13/10*BF UPDATED 10/21/10

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - TENLEY PARK, IL

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 30 MPH AND APPLYING THE BRAKES, THE BRAKES BEGAN TO GRIND ABNORMALLY AND SOUNDED AS IF METAL WAS GRINDING ON METAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE CONTACT TO RETURN IN TWO WEEKS FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAD THE FRONT BRAKES REPLACED AT A DIFFERENT DEALER AND THE FAILURE DID NOT PERSIST. MOST RECENTLY, THE REAR BRAKES BEGAN TO EXHIBIT SEVERE BRAKE DUST SURROUNDING THE REAR TIRE WELL. THERE WERE NO REPAIRS TO THE REAR BRAKES. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - LA QUINTA, CA

    BRAKES AND ROTOR ISSUES ON 2009 DODGE JOURNEY, AT 15,400 MILES MY BRAKES STARTED GRINDING ONE DAY OUT OF NO WHERE AND THE PADS NEED TO BE REPLACED AND ROTORS MACHINED ALREADY. IN LOOKING AT VARIOUS SITES THIS SEEMS TO BE A PREVALENT PROBLEM WITH THIS VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - CEDARHURST, NY

    HAVE A 2009 DODGE JOURNEY WITH DEFECTIVE BRAKES. VEHICLE HAS ONLY 18,000 MILES AND THIS IS THE 3RD SET OF BRAKES AND ROTORS NEEDING REPLACEMENT. PREMATURE BRAKE WEAR LEADING TO BRAKE FAILURE FRONT AND REAR. CONTACTED CHRYSLER,THEY WANT ME TO PAY FOR DEFECTIVE BRAKES. DEALER ADMITTED TO ME SEEING ON GOING PROBLEM WITH THIS CAR. CHRYSLER SAYS NOTHING WRONG. NUMEROUS COMPLAINTS ONLINE FROM SAME VEHICLE OWNERS,SAME COMPLAINTS. SOMETHING NEEDS TO BE SERIOUSLY DONE ABOUT THIS BEFORE SOMEONE GETS HURT . *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - LIBERTY HILL, TX

    HAVING A FAIRLY NEW VEHICLE 2009 DODGE JOURNEY I JUST NEEDED TO GET NEW BRAKE PADS AND ROTORS I CAN BELIEVE HOW BAD THE BRAKE WERE AT 25,000 MILES. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - NEDHAM, MA

    TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE HAD EXPERIENCED BRAKING DIFFICULTY WHICH INCLUDED EXCESSIVE PRESSURE APPLIED TO THE BRAKE PEDAL AND AN EXTREME THROBBING FEELING WHILE BRAKING AT VARIOUS SPEEDS AS LOW AS 35 MPH. THE DEALER REPLACED THE TWO FRONT ROTORS BUT THE FAILURE RECURRED. THE CONTACT ALSO HEARD A LOUD, UNUSUAL POPPING NOISE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FRONT BRAKE PADS, REPLACED THE FRONT PASSENGER SIDE ROTORS, AND RESHAPED THE FRONT DRIVER SIDE ROTORS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD TAKE THE LIABILITY FOR PARTIAL REPAIRS. THE VEHICLE WAS TAKEN TO THE DEALER A THREE TIMES WHO ADVISED THE IDENTICAL REPAIR THAT WAS PREVIOUSLY PERFORMED. THE CONTACT DECLINED THE REPAIR. THE CONTACT WAS CONCERNED SINCE THERE WERE NUMEROUS COMPLAINTS PERTAINING TO THE FAILURE FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO NORMAL WEAR AND TEAR. THE FAILURE MILEAGE WAS 7,009 AND THE CURRENT MILEAGE WAS 18,945.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - BROWNSTOWN, MI

    TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH WHEN PRESSURE WAS APPLIED TO THE BRAKES THE CONTACT COULD HEAR A SQUEAKING NOISE. THE FAILURE RECURRED WHENEVER THE BRAKES WERE APPLIED. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THIS WAS A KNOWN FAILURE AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,500 AND THE CURRENT MILEAGE WAS 20,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - DARIEN, WI

    FRONT LEFT BRAKE PADS AND ROTOR EXCESSIVE WEAR. BACK LEFT BRAKE PAD AND ROTOR VERY LITTLE WEAR (TO THE POINT PITTED RUST WAS ON ROTOR). ORIGINAL FRONT PADS AND ROTORS CHANGED OUT AT APPROXIMATELY 36,000 MILES DUE LEFT TO RIGHT UNEVEN WEAR. BACK PADS AND ROTORS CHANGED OUT AT 49,000 MILES, DUE AGAIN TO UNEVEN LEFT TO RIGHT WEAR. AFTER HAVING THE BRAKING SYSTEM LOOKED AT FOR THIS ISSUE BY THE DEALERSHIP TECH WHERE I BOUGHT THE CAR FROM, I HAVE BEEN INFORMED THAT IT WAS DUE TO "EXCESSIVE RUST". I HAD AN ASE CERTIFIED MECHANIC CHANGE THE BACK PADS AND ROTORS AND WAS INFORMED THAT THERE WAS NO ISSUES WITH BRAKE SLIDES, PADS CALIPERS, OR RUST. NOW DEALERSHIP HAS INFORMED ME "THAT DUE TO ALL EVIDENCE OF THE ISSUE BEING DESTROYED, I WILL HAVE TO WAIT FOR IT TO REAPPEAR OR COMPLETE FAILURE TO HAPPEN IN ORDER TO RESOLVE ISSUE". *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - VALLEY TOWNSHIP, PA

    TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 45 MPH THE CONTACT APPLIED THE BRAKES AND HEARD A SQUEAKING SOUND IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CONTACT WAS INFORMED THAT THE FRONT ROTORS AND PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 21000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE