2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,400 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - SALISBURY, NC

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT 65MPH THE CHECK ENGINE LIGHT OR TRACTION ASSIST LIGHT WOULD COME ON AND THE VEHICLE WOULD STOP IN THE MIDDLE OF THE ROAD. THE CONTACT WOULD DRIFT THE VEHICLE TO THE SIDE OF THE ROAD. SHE WOULD WAIT APPROXIMATELY TEN MINUTES AND IT WOULD RESTART, AND OTHER TIMES THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER RAN A DIAGNOSTIC TEST BUT THERE WOULD BE NO CODES SHOWING AND THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND SHE WAS TOLD WHENEVER THE FAILURE HAPPENS TAKE THE VEHICLE BACK TO THE DEALER FOR THEM TO CHECK THE VEHICLE. THE FAILURE MILEAGE WAS 39,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - OREGON CITY , OR

    I WAS DRIVING IN JANUARY 2010 AND CRUNCHING SOUND AND SHAKING WHEN BRAKES APPLIED IN MY 2009 DODGE JOURNEY, TOOK IT IN THEY INFORMED ME I NEEDED NEW BRAKE PADS AT 25K MILES. GOT NEW PADS FOR $300 KEPT DRIVING, NOW VEHICLE SHAKES HARD TO STOP AND CRUNCHING SOUND AGAIN WHEN ATTEMPTING TO STOP (STOPPING CAN BE DIFFICULT) NOW JUNE-- TOOK VEHICLE IN AGAIN AND AGAIN THEY STATED FRONT PADS ARE 11/32 (IN 4 MONTHS?) AND REAR PADS ARE 1/32 ALMOST METAL TO METAL. CAR'S BRAKES APPEAR TO BE WAY TOO SMALL FOR VEHICLE SIZE AND IT APPEARS THE PADS WEAR VERY QUICKLY (CAN FIND TONS OF SAME COMPLAINTS IN VARIOUS REVIEW SITES) DODGE ALWAYS BLAMES THE DRIVERS FOR "RIDING THEIR BRAKES" BUT THERE ARE THOUSANDS OF US. THEY ESTIMATE BRAKE PADS LAST 14-16K MILES!!!! BUT I CAN TELL EVEN THE FRONT ONE BEING BELOW HALF ARE NOW EFFECTING THE VEHICLES STOPPING ABILITY. THIS IS A SAFETY ISSUE THEY NEED BIGGER BRAKES FOR THE VEHICLE. I AM CONCERNED THAT ONE DAY IT WILL JUST FAIL AS THE BRAKE PADS WEAR SO QUICKLY. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - HIGHLAND LAKES, NJ

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE BRAKES BEGAN GRINDING PREMATURELY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS PREMATURE AT 12,800 MILES. THE CONTACT SPOKE WITH AN AUTHORIZED SERVICE TECHNICIAN WHO ADVISED THE CERAMIC BRAKE PADS ON THE VEHICLE WERE DEFECTIVE AND WERE CUTTING INTO THE ROTORS. AFTER INSPECTING THE VEHICLE, THE DEALER STATED THEY WOULD REPLACE THE FRONT BRAKE PADS AND SHAVE THE ROTORS AT THEIR EXPENSE BUT NOT FOR THE REAR BRAKE PADS AND ROTORS. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE VIN WAS NOT ACCEPTED. THE FAILURE MILEAGE WAS 12,800 AND THE CURRENT MILEAGE 19,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - ST. PETERS, MO

    REPLACED BRAKES AT 15,500 MILES .JUST HAD CAR IN FOR OIL CHANGE AND INSPECTION AT 20,000 MILES AND WAS TOLD I NEED NEW BRAKE PADS AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - FERNANDINA BEACH, FL

    I BOUGHT A BRAND NEW DODGE JOURNEY IN APRIL 2009, THIS IS JUNE 2010 AND I HAVE 17,459 MILES ON IT. BRAKES STARTED SQUEALING WHEN I BACK OUT OF MY GARAGE AND SOMETIMES WHEN I'M PULLING UP TO STOP SIGN OR RED LIGHT. HAD THEM CHECKED WITH MY REGULAR OLL CHANGE AND WAS INFORMED TODAY THAT I HAD LESS THAN 10% LEFT ON MY FRONT BRAKES!!!!!!! I LIVE ON A BARRIER ISLAND FOR GOSH SAKES, I'D HAVE TO RIDE THE BRAKES 24/7 TO WEAR THEM OUT THAT FAST! CALLED DODGE CORP. AND THEY SAY ITS NOT COVERED UNDER THE WARRANTY AFTER 12,000. MILES, HA!!!!! I TRADED IN A NEW CHEVY IMPALA WITH GREATER THAN 60,000 MILES AND STILL HAD 40 % LEFT ON THE BRAKES AND I WAS THE DRIVER......THIS IS DEFINITELY A DEFAULT IN MATERIALS AND HAS TO BE ADDRESSED BEFORE SOMEONE GETS KILLED. I WASN'T EVEN GOING TO ASK THEM TO LOOK AT IT AS I WOULD NEVER SUSPECT A NEW CAR NEEDING BRAKES. I MAKE A NEW CAR PAYMENT SO I WON'T HAVE REPAIR BILLS, THIS IS NOT RIGHT. FROM WHAT I HAVE RESEARCHED THIS IS AN ONGOING PROBLEM WITH DODGE AND HAS NOT BEEN ADDRESSED. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - NEWBERG, OR

    I BOUGHT A 2009 DODGE JOURNEY IN AUGUST 2008. BY AUGUST 2009 12,000 MILES THE BRAKE ROTORS WERE WARPED AND THE PADS WERE SHOT. BY JUNE 2010 28,000 MILES ROTORS WERE WARPED AND PADS SHOT AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - ATHENS, GA

    WE BOUGHT THAT CAR A YEAR AGO BRAND NEW, EARLIER THIS WEEK WE HEARD GRINDING WHICH WE THOUGHT WAS ABNORMAL AND TOOK TO DEALERSHIP AND THEY SAID THE BRAKES ARE SO BAD THEY COULD GO OUT AT ANY MINUTE. WE DON'T HAVE THE MONEY TO FIX IT AND IT IS NOT COVERED SO IT IS NOT SAFE TO EVEN DRIVE THE CAR. THIS IS WAY TOO EARLY AND FROM WHAT I FOUND ONLINE, EVERYONE IS HAVING THIS ISSUE. WE NEED A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - BROADVIEW HEIGHTS, OH

    2009 DODGE JOURNEY WITH LESS JUST OVER 23,000 MILES NEEDED ALL NEW BRAKES AND ROTORS. THE BACK BRAKES WERE COMPLETELY SHOT AND MY CAR WAS RELYING COMPLETELY ON THE FRONT BRAKES. NOT COVERED UNDER WARRANTY. ALSO HAD TO HAVE THE FRONT RIGHT TIE-ROD REPLACED - SO LOOSE THE TIRE WAS READY TO FALL OFF. NOW NEED AN ENTIRELY NEW TRANSMISSION (24,000 MILES NOW). THEY DO SEE THE TRANSMISSION ISSUE AS A PROBLEM, BUT JUSTIFIED THE BRAKES GOING (TOLD ME IT WAS THE WAY I DRIVE) AND THE TIE-ROD (LOTS OF POTHOLES IN THE AREA). IT'S INSANE THAT NO-ONE AT THIS DEALERSHIP SEEMS TO THINK THERE IS A PROBLEM WITH THIS CAR, BUT I KNOW I GOT A LEMON. THEY AREN'T EVEN PAYING FOR A LOANER CAR - I HAVE TO PAY FOR A RENTAL WHILE IT WILL LIKELY BE IN THE SHOP FOR OVER A WEEK. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - MARGATE, FL

    I HAVE A 2009 DODGE JOURNEY. I HAVE NOT HAD ANY INJURIES ASSOCIATED WITH THE ISSUE, HOWEVER FEEL AS THOUGH THERE IS THE POSSIBILITY FOR INJURY TO OCCUR. THE CAR IS 2 YEARS OLD AND ALREADY THE ROTORS HAVE BEEN DIAGNOSED AS BEING WARPED 3 TIMES, ONE OF WHICH THE CAR HAD ONLY BEEN DRIVEN 6000 MILES SINCE THE WARPAGE AND THEN WARPED AGAIN. COMPLETELY UNACCEPTABLE. THERE IS ALSO A PROBLEM WITH THE SUSPENSION. DUE TO THE FACT THAT ALL THIS IS OCCURRING, I FEEL AS THOUGH THIS COULD LEAD TO MAJOR SAFETY ISSUES. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - TOOELE, UT

    INTERIOR DASH LIGHTS DIM OR TURN OFF COMPLETELY WHEN WIPERS OR OTHER ELECTRONIC CONTROLS ARE OPERATED. THIS HAS HAPPENED NUMEROUS TIMES. *TR

    Source: NHTSA WEB SITE