2009 DODGE JOURNEY Complaints

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AS SHE WAS ATTEMPTING TO STOP, THE VEHICLE DID NOT RESPOND IMMEDIATELY. SHE FELT A SHIMMY IN THE STEERING WHEEL AND HAD TO PUMP THE BRAKES TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ROTORS NEEDED TO BE TURNED. THE VEHICLE WAS TAKEN TO A REPAIR CENTER WHERE SHE WAS INFORMED THAT THERE WAS NOTHING LEFT OF THE FRONT BRAKES. THE BRAKES WERE REPLACED AT THE REPAIR CENTER. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD REIMBURSE HER FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,000.

I PURCHASED MY 2009 DODGE JOURNEY IN MAY 2008 -- AT 17,000 MILES AND 2 YEARS LATER I HAVE BEEN TOLD THAT MY FRONT BRAKES ARE TOTALLY WORN AND ROTORS CAN NOT BE TURNED AND NEED TO BE REPLACED. I RECEIVED NO WARNING OF THE BRAKING FAILURE OTHER THAN ONE DAY GRINDING AND SQUEAKING NOISES WHILE I DRIVE. I TOOK MY CAR TO THE SHOP THAT DAY !!! HOW CAN A BRAKING SYSTEM GO BAD IN ONE DAY WITH NO WARNING? I'VE BEEN TOLD BY CHRYSLER THAT THIS IS NORMAL WEAR AND IT WAS NOT COVERED ... HOW CAN A BRAKING SYSTEM FAIL IN 2 YEARS !!! WHEN I MENTIONED THE NUMEROUS POSTS FROM CONSUMERS ABOUT THE SAME PROBLEM. THEY OFFERED NO OTHER EXPLANATION OTHER THAN "THEY MUST BE USING SOFT PADS ... BUT WE STILL DO NOT COVER THIS UNDER THE WARRANTY. " *TR

2009 DODGE JOURNEY. CONSUMER STATES PROBLEM WITH TIRES. *TGW THE CONSUMER STATED AFTER HE LEFT THE DEALERSHIP, HE EXPERIENCED A FLAT TIRE. ONCE HE ARRIVED HOME, HE DISCOVERED TWO MORE VALVE STEMS HAD FALLEN OFF. THE VALVE STEMS HAD FALLEN OFF DUE TO CORROSION. *JB

THE BRAKE SYSTEM IS HORRIBLY UNDERSIZED FOR THE VEHICLE. PADS AND ROTORS HAVE TO BE REPLACED AT EVERY 13,000 TO 15,000 MILES? CAR HAS ONLY 30,000 MILES AND I AM HAVING TO REPLACE THE ENTIRE BRAKE SYSTEM AGAIN! ALSO THE CAR NOW HAS PROBLEMS STARTING WITH THE FOB KEY. SOMETIMES IT WILL START, SOMETIMES IT WON'T. REALLY DISAPPOINTED WITH THE VEHICLE AND REALLY DO NOT FEEL SAFE IN IT. I AM CURRENTLY TRYING TO TRADE IT IN OR SELL IT DUE TO THE POOR RELIABILITY. *TR

AT 15,200 MILES, MY 2009 DODGE JOURNEY BEGAN TO MAKE A GRINDING/CRUNCHING NOISE WHEN BRAKES WERE APPLIED, MAKING DRIVING THE VEHICLE DANGEROUS(DID NOT KNOW IF THE BRAKES WOULD FAIL!). SERVICE DEPARTMENT TOLD ME THAT THE ROTORS, BRAKE PADS AND CALIPERS NEEDED TO BE REPLACED. ONLY THE CALIPERS WERE COVERED UNDER THE WARRANTY. WHEN QUESTIONED ON HOW THE BRAKES COULD GO SO QUICKLY, STAFF TOLD ME THAT THE VEHICLES COME OUT OF THE FACTORY WITH "SOFTER" PADS AND THE TRACTION CONTROL WEARS THEM OUT QUICKLY. JUST A NICE WAY TO DESCRIBE INFERIOR EQUIPMENT. I DO NOT HAVE THE PARTS THAT WERE REPLACED, WAS TOLD THEY HAD GOTTEN RID OF THEM PRIOR TO MY PICKING UP THE VEHICLE AFTER REPAIR. *TR

2009 DODGE JOURNEY. CONSUMER REQUESTS TIRES TO BE REPLACED ON VEHICLE UNDER WARRANTY DUE TO AN SAFETY ISSUE *TGW THE CONSUMER STATED THE VEHICLE DID NOT COME EQUIPPED WITH THE PROPER TIRES FOR THE SNOW. THE VEHICLE CAME EQUIPPED WITH 19 WHEELS, HOWEVER THE DEALER STATED 17 INCH RIMS WITH ALL WEATHER TIRES SHOULD HAVE BEEN ON THE VEHICLE. *JB

BOUGHT 2009 DODGE JOURNEY IN JUNE 2008. BEGINNING IN LATE APRIL 2010 AT APPX 26,000 MILES BRAKES BEGAN A GRINDING NOISE. TOOK TO GET BRAKES LOOKED AT 2 WEEKS LATER AND WAS INFORMED THE BRAKES/ROTORS WERE SHOT. ONE ROTOR WAS COMPLETELY METAL ON METAL AND ALL THE PADS NEEDED REPLACING. FOR A BRAND NEW CAR WITH LESS THAN 30K MILES ON IT, THERE IS NO REASON THE BRAKES SHOULD HAVE FAILED. I CALLED THE DEALERSHIP TO FIND OUT IF THE ROTOR WAS COVERED UNDER MY EXTENDED WARRANTY AND WAS TOLD ONLY THE FIRST 12K MILES WERE COVERED. I HAVE OWNED NUMEROUS CARS OVER THE YEARS AND HAVE NEVER HAD THE BRAKE DAMAGE/REPAIRS NEEDED ON THIS CAR AFTER SO LITTLE TIME AND MILES HAD BEEN DRIVEN ON THE CAR. AFTER READING NUMEROUS COMPLAINTS REGARDING THE SAME ISSUE, CHRYSLER NEEDS TO LOOK INTO THE PROBLEM. BRAKE REPAIRS COST ME $400.00 FOR A CAR I BOUGHT BRAND NEW LESS THAN 2 YEARS AGO. *TR

I PURCHASED A 2009 DODGE JOURNEY IN MAY OF 2009. WITHIN A MONTH OF THE PURCHASE, I HAD THE BRAKES AND ROTORS REPLACED. SINCE THEN, I HAVE COMPLAINED NUMEROUS TIMES ABOUT THE BRAKES PULSATING WHEN APPLIED AND THE STEERING WHEEL SHAKING. THIS HAS BEEN A SAFETY ISSUE SINCE THE PURCHASE OF THE CAR. I HAVE ALL THE DOCUMENTS TO SHOW WHERE I HAVE COMPLAINED TO THE DEALERSHIP. NOW THEY ARE SAYING THE BRAKES ARE NO LONGER UNDER WARRANTY AND I WOULD HAVE TO PAY FOR ANY SERVICE DONE TO THE BRAKES. I AM NOT UNDERSTANDING WHY I SHOULD HAVE TO COME OUT OF MY POCKET WITH THIS EXPENSE WHEN I HAVE BEEN COMPLAINING SINCE I PURCHASED THE VEHICLE. I HAVE A GRANDSON THAT I TRANSPORT DAILY AND DON'T FEEL SAFE DRIVING SOMETHING THAT I AM PAYING FOR MONTHLY. I RECENTLY HAD A VEHICLE PULL OUT IN FRONT OF ME AND WENT TO PUT THE BRAKES ON AND THE BRAKES MADE A GRINDING AND TOOK A LONG TO STOP. THE STEERING WHEEL SHOOK AS I APPLIED THE BRAKE. MY GRANDSON WAS IN THE VEHICLE, BUT HE WAS NOT INJURED. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES MADE A GRINDING NOISE AND FAILED TO STOP THE VEHICLE WHEN THEY WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKE PADS AND ROTORS WERE REPLACED AT 20,000 MILES. A YEAR LATER, THE FAILURE RECCURRED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT THEY WOULD RETURN HER CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CURRENT MILEAGE WAS APPROXIMATELY 50,000.

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TROUBLE STARTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE IT WAS REPAIRED. A FEW MONTHS LATER, THE VEHICLE STILL HAD THE SAME PROBLEM. ALSO, THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT LOCK UNLESS IT WAS LOCKED MANUALLY INSIDE THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 88,000.