2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,400 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - FAIRFIELD, CA

    TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKES BEGAN TO GRIND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE ROTORS WERE TURNED AND THE DISC PADS REPLACED. THE BRAKES CONTINUED TO GRIND SO THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THE ROTORS WERE TURNED AND DISC PADS REPLACED AGAIN. THE BRAKES CONTINUED TO GRIND AND THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 98,890.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - CORRYTON, TN

    I PURCHASED A 09 DODGE JOURNEY IN MARCH 09.HAD FRONT BRAKES PADS/ROTORS REPLACED AT 9K MILES, REAR BRAKE PADS/ROTORS AT 10K MILES. I JUST TOOK BACK IN TODAY FOR ANOTHER SET OF FRONT PADS/ROTORS TODAY AT 25K MILES. I HAVE ALSO CONTACTED CHRYSLER REGARDING LEMON LAW IN STATE OF TN. UPON INVESTIGATION ONLINE FOUND THAT NUMEROUS OWNERS ARE HAVING THE SAME PROBLEMS, CAN YOU PLEASE INVESTIGATE THIS? I AM HAPPY WITH THE CAR, JUST VERY NERVOUS WHEN DRIVING WITH MY 2 CHILDREN IN THE CAR. I HAVE OWNED NUMEROUS CHRYSLER/DODGE VEHICLES AND NEVER HAD A PROBLEM LIKE THIS. IN FACT MY PROBLEMS BEGAN IN JULY 09 AND I HAVE BEEN TRYING TO WORK WITH THE DEALERSHIP TO GET THIS CORRECTED, I THINK SOMEONE ELSE NEEDS TO STEP IN AND HELP THE CONSUMERS!! *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - GIBRALTAR, MI

    I PURCHASED A 2009 DODGE JOURNEY, USED BUT ONLY 40000 MILES. IN 8 WEEKS OF OWNING IT HAS BEEN IN THE SHOP 5 TIMES, 3 TIMES FOR THE SAME REASON A TICKING IN THE ENGINE. THE MOST RECENT WAS CORROSION OF THE CRANK SHAFT SENSOR. REALLY CORROSION IN A 2009 VEHICLE. THERE IS ALSO A GRINDING SOUND WHEN I TURN THE WHEEL YET NOONE CAN SEEM TO FIND THE PROBLEM OF THAT. I HAVE ALREADY REPLACED THE STRUTS AND MOUNTS (THANK GOD UNDER WARRANTY) THAT WAS A WEEK AFTER I HAD THE CAR. I HAVE A 15 MONTH OLD AND IT SCARES ME THAT SOMETHING SERIOUS COULD HAPPEN WHEN SHE IS RIDING WITH ME. I MAKE JUST ENOUGH MONEY TO PAY MY BILLS AND I AM SCARED THAT SOMETHING, NOW THAT MY CAR IS NOT UNDER A WARRANTY, WILL HAPPEN AND I WILL BE WITHOUT A CAR. I AM VERY DISAPPOINTED WITH THE SERVICE AND QUALITY I HAVE GOTTEN. MY FAMILY HAS PRETTY MUCH ALWAYS OWNED A DODGE VEHICLE AND WE HAVE NEVER HAD THIS MANY ISSUES. I REALLY WISH SOMEONE FROM DODGE WOULD READ THIS AND GIVE BACK TO THE PEOPLE THAT SPENT THEIR HARD EARNED MONEY ON THERE PRODUCT. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - CANTON, GA

    AT 15,000 MILES ON MY 09 DODGE JOURNEY, THE FRONT BRAKE PADS ARE GONE AND THE FRONT ROUTERS WARPED. THE BACK PADS ARE FINE BUT THE BACK ROUTERS ARE WARPED. I WAS TOLD BY THE DEALERSHIP THIS IS "NORMAL WEAR". I HAVE OWNED NUMEROUS NEW CARS AND THIS IS NOT NORMAL. DEALERSHIP IS UNWILLING TO CORRECT THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - CRANFORD, NJ

    ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RECENT EPISODE, WITHOUT NOTICE, WHILE DRIVING THROUGH RUSH HOUR TRAFFIC AT 7:45 A.M. WE WAITED TWO HOURS FOR A TOW TRUCK TO ARRIVE. FORTUNATELY, MY WIFE AND DAUGHTER WERE ONLY SHAKEN, BUT NOT INJURED. IN THE LAST THREE MONTHS, WE HAVE HAD AN UNSAFE REAR TIRE REPLACED, SUNROOF PARTS REPLACED FOR CONSTANT LEAKING, A NEW ELECTRONIC MODULE INSTALLED TO PREVENT THE EPISODES OF THE ENTIRE ELECTRONIC SYSTEM MALFUNCTIONING CAUSING THE LOSS OF CAR FUNCTION AND DOOR LOCKS AND MULTIPLE POWER STEERING PARTS REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - MOORINGSPORT, LA

    MY FIRST EXPERIENCE WAS THE WINDSHIELD WIPERS COMPLETELY STOPPING WHILE POURING DOWN RAIN. I ALMOST REAR-ENDED SOMEONE. THE WIPER MOTOR HAS BEEN REPLACED NUMEROUS TIMES. MY CAR COMPLETELY SHUTS OFF WHILE I AM DRIVING OR SOMETIMES JUST PUTTING MY CAR IN REVERSE. IT IS CURRENTLY IN THE SHOP AGAIN. PLUS, MY BRAKES ARE ALREADY GONE AND THE CAR IS ONLY A YEAR OLD.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - WARNER ROBINS, GA

    I HAVE A 09 JOURNEY, BOUGHT A YEAR AGO. BRAKES FRONT AND BACK HAVE HAD TO BE REPLACED AND NEED REPLACEMENT AGAIN. INTERIOR LIGHTS DIM WHEN WIPERS OR OTHER ELECTRONIC CONTROLS ARE OPERATED. ENGINE MAKES NOISE AS THOUGH THE LIFTERS AREN'T GETTING OIL--HAD IT IN SHOP FOR THAT AND THEY CAN'T FIND ANYTHING AND IT IS GETTING WORSE. RIGHT SIDE FRONT WHEEL SOUNDS LIKE BEARING IS HAVING ISSUES TOO. PRODUCT IS DANGEROUS--BRAKES AND NOT BEING TAKEN CARE OF UNDER WARRANTY--DEALER, HAVE 26,000 MILES ON IT

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - GOSHEN, NY

    TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THERE WERE PIECES OF METAL IN THE TRANSMISSION FLUID PAN. THE DEALER RESET THE CHECK ENGINE LIGHT ACCORDINGLY. THE CONTACT ALSO EXPERIENCED BRAKE FAILURE IN THE PAST AND THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASION FOR BRAKE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,200 AND THE CURRENT MILEAGE WAS 28,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - FAIRBURN, GA

    I PURCHASED A 2009 DODGE JOURNEY, IN MAY OF 2009. BY MARCH 22, 2010, THE BRAKES WERE COMPLETELY GONE. THE PADS WERE METAL TO METAL AND THE ROTORS WERE COMPLETELY SHOT. THE VEHICLE HAD 22,200 MILES ON IT. I HAVE A 3 YEAR AND 36,000 MILE WARRANTY WHICH DON JACKSON IS TRYING NOT TO HONOR. *DT

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - KATY, TX

    I OWN A 2009 DODGE JOURNEY AND HAD MY FRONT/BRAKES REPLACED AND THE ROTORS TURNED AT 12,000 MILES. I AM APPROACHING 20,000 MILES AND THEY NEED TO BE REPLACED AGAIN. FROM MY RESEARCH, THIS HAS BECOME A SERIOUS ISSUE WITH DODGE JOURNEYS. *TR

    Source: NHTSA WEB SITE