2009 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT SPEEDS OF 35 MPH, HE COULD HEAR A GRINDING NOISE WHEN APPLYING THE BRAKES. HE ALSO STATED THE BRAKES WOULD NOT ENGAGE AS ACCURATELY AS THEY SHOULD. WHEN DEPRESSED, THE BRAKE PEDAL WOULD FEEL SOFT AND WOULD FALL VERY CLOSE TO THE FLOORBOARD. THE DEALER ADVISED THE FRONT BRAKES WERE WORN AND WOULD NEED TO BE REPLACED. THE ROTORS WERE CUT AND THE FRONT BRAKES WERE REPLACED UNDER FACTORY WARRANTY. THE FAILURE MILEAGE WAS 10,190 AND THE CURRENT WAS UNKNOWN.

WE BOUGHT A 2009 DODGE JOURNEY IN 5/09. ABOUT A WEEK AGO, I NOTICED MY BRAKES WERE NOT STOPPING LIKE THEY USE TO, A FEW DAYS LATER THEY STARTING SQUEEZING REALLY BAD AND THE BRAKES GOT WORSE. FINALLY ON FRIDAY, MARCH 5TH MY BRAKES WENT COMPLETELY OUT. I TOOK MY CAR TO FIRESTONE AUTO CENTER AND WAS TOLD THAT BOTH MY FRONT AND BACK BRAKE SYSTEM WAS COMPLETELY GONE, THE SERVICE GENTLEMEN AT FIRESTONE COULDN'T BELIEVE THAT BOTH FRONT AND BACK WERE COMPLETELY GONE ON A CAR THAT HAD THE MILEAGE WE DO. I HAD TO REPLACE BOTH WHICH COST ME $1500. I CALLED DODGE TO TELL THEM ABOUT WHAT HAD HAPPENED BUT THEY DIDN'T SEEM TO CARE. I TALKED TO GEDIE IN THE CUSTOMER SERVICE DEPARTMENT AND HE SAID THEY WEREN'T GOING TO DO ANYTHING ABOUT IT BECAUSE BRAKES WEAR DOWN AND THANKS FOR CALLING DODGE CHRYSLER. BUT WHAT I DON'T UNDERSTAND IS WHY THE BRAKES ARE GOING OUT SO SOON ON A VEHICLE WITH ONLY 22,116 MILES ON IT. I THINK BETWEEN MY HUSBAND AND I, WE'VE OWNED AROUND 6 CARS AND I'VE ONLY HAD TO REPLACE BRAKES ON ONE CAR THAT HAD OVER 60,000 MILES ON IT. I THINK THAT THIS NEEDS TO GET LOOKED INTO BECAUSE FROM MY RESEARCH I'M NOT THE ONLY ONE THAT HAS THIS ISSUE WITH THIS TYPE OF CAR, I DID FIND ONE PERSON WHO HAD 12,500 MILES ON HIS VEHICLE AND HE HAD TO REPLACE BOTH BRAKE SYSTEMS AS WELL. IF I WOULD HAVE KNOWN THAT I WOULD HAVE TO REPLACE BOTH BRAKE SYSTEMS SO QUICKLY I WOULDN'T HAVE BOUGHT THIS CAR. DODGE NEEDS TO FIX THE PROBLEM BEFORE IT BECOMES ANOTHER 'TOYOTA' ISSUE AND REIMBURSE THE PEOPLE THAT HAVE HAD TO REPLACE BOTH BRAKE SYSTEMS ON A BRAND NEW CAR. *TR

TL* CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE STARTED TO MAKE A METAL ON METAL GRINDING NOISE WHILE DRIVING 35MPH. SHE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE BRAKES WERE COMPLETELY WARN DOWN. THE DEALER HAD TO REPLACE THE BRAKES PADS AND THE ROTORS. THE CONTACT STATED THE FAILURE HAPPENED IN JUST ONE DAY, THERE WAS NO PREVIOUS NOISE OR WARNING. THE DEALER TOLD HER THAT HER BACK BRAKES NEEDED TO BE REPLACED. THE FAILURE MILEAGE 19,200. THE CURRENT MILEAGE WAS 19,600.

PREMATURE FRONT BRAKE WEAR ON 2009 DODGE JOURNEY. AT 13,000 MILES THE FRONT BRAKE PADS HAD TO BE REPLACED FOR STATE INSPECTION. THIS WAS IN MAY OF 2009. NOW THAT THE CAR HAS 27,000 MILES ON IT THE FRONT BRAKES STARTED GRINDING SUDDENLY. NOW THE FRONT BRAKE PADS AND ROTORS WILL HAVE TO BE REPLACED. NEVER HAD TO REPLACE BRAKES ON A CAR EVERY 13,000 MILES. CHECKED THE INTERNET AND FOUND VERY SIMILAR COMPLAINTS. IS THERE A RECALL OR A PERMANENT FIX FOR THIS PROBLEM OTHER THAN REPLACING BRAKES EVERY 6 MONTHS? *TR

DODGE JOURNEY 2009. WE HAD TO REPLACE THE FRONT PADS WITH 21K MILES AND FRONT ROTORS HAD TO BE TURNED TWICE TO GET THEM EVEN. NOW WITH 27K THE FRONT ROTORS NEED TO BE REPLACED AND THE PADS IN THE REAR NEED TO BE REPLACED, AS WELL. THIS MUST BE A MANUFACTURER PROBLEM. (DO CUSTOMERS ALWAYS NEED TO WAIT UNTIL SOMEONE DIES -- TOYOTA!!). *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT PLACED THE VEHICLE IN PARK SHE NOTICED THAT THE ENGINE BEGAN TO SURGE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE SERVICED FOR THE FAILURE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 14000.

I HAD TO REPLACE MY FRONT AND BACK BRAKES, AND HAD 4 ROTORS RESURFACED ON AN 18 MTH OLD CAR, WITH 16,373 MILES ON IT. I HAD TO PAY $638.58 FOR IT, 426 OF IT WAS LABOR. THIS SHOULD NOT BE NORMAL FOR A NEW CAR. *TR

BRAKES AND ROTORS HAD TO BE REPLACED AT 16,000 MILES...UNHEARD OF...AND REAR BRAKES ARE GOING TO NEED TO REPLACED SOON AS WELL. CHRYSLER OBVIOUSLY PUT ON FAULTY BRAKES/PADS IN ORDER FOR THIS TO HAPPEN SO SOON. *TR

BOUGHT A 2009 DODGE JOURNEY SXT W/14,075 MILES-USED. OWNED LITTLE OVER MONTH-WE HAVE HAD 4 TIMES WHERE DRIVING AT NIGHT-SUDDENLY ALL INSTRUMENT PANEL LIGHTS COMES ON-HEADLIGHTS GO OFF-ENGINE KEEPS RUNNING. TO 'RESET' HAD TO TURN OFF CAR AND RESTART-ONE NIGHT THIS HAPPEN 2 TIMES IN APPR.10 MILES ON I-20. FIRST TIME IN SHOP-'COULD NOT DUPLICATE" FOR 2 DAYS-ALSO "NO BUS" LIGHT COMES ON. WIFE PICKED UP DROVE 15 MILES TO GROC. PARKING LOT-DURING DRIVE BATTERY LIGHT CAME ON-SHE GOT TO PARKING LOT. KILLED ENGINE-TRIED TO RESTART-NOTHING-NO CLICK-NADA! CALLED 800 # INOWNERS MANUAL. TOWED TO NEAREST DODGE-THEY TOWED BACK TO ORIGINAL DEALER-3 MORE DAYS-SUPPOSEDLY CHANGED OUT SEVERAL ELECT.PARTS. STILL IT HAPPENED AGAIN-AT NIGHT-BACK IN SHOP. WE FINALLY DID A CARFAX-SEEMS PREVIOUS OWNER HAD IN SHOP FOR ELECTRICAL 3-4 TIMES IN LESS THAN A YEAR WHEN BOUGHT BRAND NEW. DID SOME RESEARCH ON DODGE JOURNEY PROBLEMS SEARCH ON WEB-NOT MUCH ON JOURNEYS PROBLEM BUT DID FIND '99 DURANGO SEEM TO DESCRIBE EXACTLY SAME PROBLEMS-ARE THEY RELATED? *TR

2009 DODGE JOURNEY HAD TO HAVE BRAKES AND ROTORS REPLACED AT 16,000. BROUGHT VEHICLE IN FOR TIRE ROTATION AND FOUND OUT EVERYTHING NEEDED REPLACING. UNHEARD OF. VEHICLE REPAIR TECHNICIAN INFORMED ME THAT HE HAS BEEN SEEING AN ABNORMAL AMOUNT OF 2009 JOURNEY'S/CARAVAN'S WITH THE SAME ISSUE. DODGE MUST BE PUTTING ON SUB-PAR BRAKES FOR THIS TO BE HAPPENING. NO ACCIDENT OCCURRED...BUT I WASN'T EXPECTING TO REPLACE AT ONLY 16,000. I'VE SEEN OTHERS ON A DODGE FORUM WEBSITE THAT HAVE HAD TO REPLACE EVEN SOONER. WHATEVER YOU CAN DO TO HELP. IT'S LIKE DAVID FIGHTING GOLIATH. *TR