2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,400 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- VANCOUVER, WA
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SENSORS. THE FAILURE RECURRED NINE MONTHS LATER. CURRENTLY, THE DEALER IS REPAIRING THE VEHICLE. SHE BELIEVES THAT SUCH A NEW VEHICLE SHOULD NOT HAVE THESE DEFECTS SO SOON. THE FAILURE MILEAGE WAS 5,500 AND CURRENT MILEAGE WAS 14,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- EAGLE RIVER, WI
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS IN INCLEMENT WEATHER, THE VEHICLE SHIMMIES ABNORMALLY DUE TO SNOW ACCUMULATION ON THE FRONT WHEELS. THE CONTACT CALLED THE DEALER AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER ADVISED HER TO REFRAIN FROM DRIVING IN INCLEMENT WEATHER. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 15,000. UPDATED 5/26/09 *CN THE CONSUMER STATED THE STEERING WHEEL WOULD JUMP 45 DEGRESS UNLESS SHE SLOWED DOWN TO LESS THAN 25 MPH, BUT THE VEHICLE WOULD STILL SHAKE. UPDATED 05/28/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- HAMPSHIRE, TN
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO START WITHOUT A KEY BEING PLACED IN THE IGNITION. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT BUMPED THE KEY FOB AND THE VEHICLE AUTOMATICALLY TURNED OFF. THE POWER STEERING AND BRAKES FAILED. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE DEALER STATED THAT THE KEY FOB WAS VERY SENSITIVE. THEY KEPT THE VEHICLE OVERNIGHT AND FOUND NO FAILURES. THE CONTACT BELIEVES THAT THIS IS A SAFETY HAZARD. THE FAILURE AND CURRENT MILEAGES WERE 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- YORK, SC
CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- SICKLERVILLE, NJ
HAVE A 2009 DODGE JOURNEY AND NEED A WHOLE NEW TRANSMISSION AT 11,000 MILES AND NOW AT 13,000 MILES I NEEDED BRAKE PADS. STILL HAVE WHINING NOISE THAT NO DEALER CAN FIGURE OUT WHAT IT IS. I HAVE ALREADY HAD THE RADIO REPLACED, A RECALL COMPLETED AND SEVERAL OTHER ITEMS FIXED. IN LESS THAN A YEAR. UNFORTUNATELY, I CAN NOT AFFORD TO TRADE IT IN. *TR
Source: NHTSA WEB SITE -
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2009 DODGE JOURNEY- KINGSLAND, GA
I PURCHASED A 2009 DODGE JOURNEY ON FEBRUARY 28, 2009. I WAS VERY PLEASED WITH MY JOURNEY UNTIL WEDNESDAY, APRIL 1, 2009, WHEN I OPENED THE REAR HATCH TO FIND MY CAR HAD BEEN LEAKING WATER. I PROMPTLY TOOK MY CAR BACK TO THE DEALER WHERE THEY SUPPOSEDLY FIXED THE PROBLEM ONLY TO FIND THE PROBLEM WAS MADE WORSE ON THE NEXT DAY I HAD WATER STAINING IN COMPARTMENTS AT THE BOTTOM OF MY CAR. AS OF TODAY, APRIL 3, 2009 THEY HAVE NO ANSWERS AND MY CAR IS STILL NOT FIXED. I ASKED A FRIEND WHO PURCHASED THE SAME MODEL AND SHE SAID SHE HAD NOT NOTICED ANYTHING BUT HADN'T REALLY LOOKED SO WE LOOKED TOGETHER AND SHE HAS THE SAME PROBLEM. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- ARK CITY, KS
THIS VEHICLE HAS SEVERAL DEFECTS THE FRONT END MAKES A WHINING NOISE WHEN TURNING ,THE DASH IS RUBBING ON THE WINDSHIELD WITH AN AWFUL NOISE, IT PULLS TO THE LEFT WHILE DRIVING, AND THE ENGINE SOUNDS LIKE A ROD IS ABOUT READY TO BLOW THROUGH THE HOOD. MY WIFE AND I ARE EMBARRASSED TO DRIVE THIS THING. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- JOLIET, IL
2009 DODGE JOURNEY...GREAT PRICE BUT...BOUGHT THE VEHICLE 10/09...NOISE FROM REAR SUSPENSION DRIVERS SIDE...DEALER KEEPS TELLING ME TO MUCH AIR IN TIRES AND THEY CAN'T FIND ANYTHING CAUSING KNOCKING SOUND...THE REAR BUMPER AROUND REAR TIRES SEEMS LOOSE...MPG IS TERRIBLE. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- BURBANK, CA
I HAVE A BRAND NEW 2009 DODGE JOURNEY. THE STEERING MAKES NOISE, INTERIOR LIGHTS DON'T WORK, HAZARD LIGHTS DON'T WORK, LOCKS MALFUNCTION, ALARM MALFUNCTIONS AND WON'T TURN OFF...I BROUGHT IT IN TO HAVE THE STEERING ISSUE LOOKED AT AND WAS TOLD THEY NEED TO KEEP IT FOR AT LEAST A DAY TO FIX IT. THEY REFUSE, HOWEVER TO GIVE ME A RENTAL UNTIL THEY FIND A DIAGNOSIS, WHICH THEY NOW TELL ME WILL TAKE AT LEAST 2 DAYS. SO, I'M DRIVING AROUND WITH A CAR THAT HAS ONE THING AFTER ANOTHER BREAKING ON IT BECAUSE I CAN'T AFFORD TO GO 2 DAYS WITHOUT A CAR. I HAVE TO WORK. THEY DON'T STAND BY THEIR PRODUCT AND IT'S GOING TO CAUSE PROBLEMS FOR MANY CONSUMERS. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- NIAGARA FALLS, NY
2009 DODGE JOURNEY R/T EXTREME MOANING,GRINDING NOISE FROM RIGHT FRONT STRUT ASSEMBLY STRUT BEARING IS MADE OF PLASTIC AND STRUT SPRING ROTATED PUNCTURING SAME AND BECAME JAMMED INSIDE HOUSING NEW STRUT BEARING WAS INSTALLED BUT IT IS STILL MADE OF PLASTIC THE LEFT SIDE SPRING IS STARTING TO SHIFT ALSO & WILL BE REPLACED OLD PART IS AVAILABLE AND I ALSO HAVE PHOTOS. *TR
Source: NHTSA WEB SITE