2000 DODGE RAM 1500 Complaints

CONSUMER WAS TRAVELING ON HIGHWAY ABOUT 55MPH IN THE RIGHT LANE AND A DEER RAN IN FRONT OF VEHICLE. DEER SMASHED INTO THE BUMPER /RADIATOR AND FRONT GRILL. UPON IMPACT, DRIVER'S SIDE AIRBAG DIDN'T GO OFF. *AK

WHILE TRAVELING ON HIGHWAY BRAKES LOCKED UP AND STARTED TO SMOKE. TOOK VEHICLE TO DEALER, AND MECHANIC NOTICED BURNED AREAS ON HUBS, AND DID NOT REPLACE THEM OR THE SHOES. VEHICLE WAS PARKED AND ROLLED FORWARD INTO A TREE. EACH TIME DEALER WAS INFORMED, AND NOTHING SHOWED UP AS DEFECTIVE. *AK *ML

THE ENGINE OF MY VEHICLE HAS A BAD VIBRATION BETWEEN 1000-1500 RPM. THE DEALER HAS REPLACED THE FOLLOWING COMPONENTS AFTER THREE SEPERATE VISITS: FAN CLUTCH, TORQUE CONVERTER, FLEX PLATE, HARMONIC BALANCER, TRANSMISSION MOUNT TO CROSSMEMBER, AND CHANGED THE ENTIRE EXHAUST SYSTEM TO A 1997 VERSION. I FILED A LEMON LAW CLAIM WITH THE MANUFACTURER, HOWEVER THEY NOW STATE IT IS A NORMAL PROBLEM. A MOTOR VIBRATION WILL CAUSE THE ENGINE TO FAIL PREMATURELY IE; BROKEN CRANKSHAFT, OR OTHER INTERNAL COMPONENTS RENDERING THE VEHICLE UNSAFE TO OPERATE AND UNDRIVABLE. THE PROBLEM OCCURS WHEN DRIVING, IN NEUTRAL, AND PARK. REPAIRS ATTEMPTED BY THE DEALER HAVE NOT CORRECTED THE PROBLEM. *AK

WHEN DRIVING VEHICLE PULLED TO THE LEFT. DEALER SAID IT WAS THE REAR AXLE ASSEMBLY. DEALER COULDN'T SOLVE PROBLEM. *AK

(1) TIRE PRESSURE - UNABLE TO ATTAIN A SERVICE TICKET (2) REPLACE FRONT TIRE - FAULTY SIDE WALL - UNABLE TO ATTAIN A SERVICE TICKET (3) CHECK ALIGNMENT, STEERING WHEEL OFF CENTER. UNKNOWN AS TO WHAT WAS DONE - DID GET A SERVICE TICKET. FOR SOME REASON THEY WHERE LOOKING FOR TIRE SHIMMY AT ABOUT 30 MPH. AT A LATER DATE I WAS DISCUSSING THIS SHIMMY REPAIR WITH SERVICE TECH RON JACOBS. HE INFORMED ME THAT HE DID THAT SERVICE TICKET, AND HE COULD NOT FIND A SHIMMY PROBLEM WHILE ROAD TESTING THE TRUCK, BUT DID NOTICE THAT THE STEERING WAS OFF. (4) I CALLED RON THOMSON (OWNER OF THOMPSON DODGE) TO TALK ABOUT WHAT WAS GOING ON AND EXPLAINED THE PROBLEM IN DETAIL. I TOOK THE TRUCK BACK IN FOR SERVICE ONCE AGAIN AND PICKED IT UP LATER THAT EVENING. I SPOKE TO RON JACOBS ABOUT THE REPAIR AND I WAS ASSURED THAT THE TRUCK WAS THOROUGHLY LOOKED OVER AND THAT AN ALIGNMENT WAS PERFORMED. WHILE DRIVING THE TRUCK HOME I IMMEDIATELY NOTICED THAT THE PROBLEM WAS WORSE THAN BEFORE. I PLACED A CALL TO YOUR CUSTOMER CENTER THE NEXT DAY TO SEE IF I COULD TAKE THE VEHICLE TO ANOTHER DEALER FOR SERVICE ON THIS SAME PROBLEM, AND I WAS INFORMED THAT I COULD SEEK SERVICE AT ANOTHER DEALER.(5)I MADE AN APPOINTMENT AT TIMONIUM DODGE LOCATED AT 10300 YORK RD, COCKEYSVILLE, MD 21030. I DROPPED TRUCK OFF IN THE MORNING AND PICKED IT UP AT NOON. A FRONT END ALIGNMENT WAS PERFORMED AND UPON DRIVING THE TRUCK HOME I DID NOTICE SLIGHT IMPROVEMENT. AS TIME PROGRESSED THE STEERING PROBLEM CAME BACK.(6) I TOOK IT TO TIMONIUM DODGE AGAIN FOR THE SAME PROBLEM AND THAT THE TIRES WERE STARTING TO SHOW UNUSUAL WEAR. AGAIN, THE TRUCK WAS REALIGNED. IT WAS NOTED ON SERVICE TICKET THAT (TOE OUT SLIGHTLY ROAD TEST - STILL PULLS SLIGHTLY - CROSS ROTATE FRONT TIRES - ROAD TEST. AND OF COURSE, DRIVING HOME WITH THE SAME PROBLEM SLIGHTLY IMPROVED AT THIS TIME. *AK

DOOR IS RATTLING AND IT FEELS LIKE DOOR IS GOING TO OPEN. TRANSMISSION IS ALSO RATTLING VERY BADLY. CONSUMER FEELS THAT WHILE DRIVING ON THE HIGHWAY VEHICLE MAY GO BACK. WHEN COMING TO A COMPLETE STOP. AND STEERING WILL WILL SHAKE.THIS IS A CONCERN BECAUSE ANOTHER CONSUMER'S STEERING COLUMN BROKE, AND HE ALMOST DIED. *AK

CONSUMER BOUGHT A BRAND NEW TRUCK ON 2/11/2000 AND THERE IS NO CERTIFICATION LABEL ON THE DRIVER'S SIDE DOOR. DEALER WAS CONTACTED ABOUT THE PROBLEM. DEALER ADMITS THAT IT IS WEIRD THAT THE LABEL IS MISSING, AND THAT ONE WILL BE PRODUCED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK