2002 DODGE RAM 2500 Complaints

THE VACUUM PUMP ON MY 2002 DODGE RAM 2500 4X4 HO CUMMINS DIESEL TRUCK IS DEFECTIVE AND I JUST FOUND OUT THAT IT CONTROLS THE BRAKES ALSO. I WAS INFORMED THAT THIS WAS THE SECOUND ONE IN THREE - FOUR WEEKS.*AK

AN EXCESS OF 50 THOUSANDS OF PLAY IN THE UPPER AND LOWER BALL JOINTS OF MY 2002 DODGE 2500 4X4 QUAD CAB DIESEL HAS BEEN DETECTED BY TWO INDEPENDENT SERVICE SHOPS. THE DEALER, SOUTHTOWN DODGE, REFUSES TO REPLACE THE BALL JOINTS UNDER WARRANTY, CITING ONLY 20 AND 24 THOUSANDTHS PLAY WITH 30 THOUSANDTHS ALLOWABLE. OVER THE LAST 5000 TO 6000 MILES, THE BALL JOINT WEAR HAS CAUSED THE STEER TIRES TO WEAR RAPIDLY AND ERRATICLY STEERS ITSELF WHEN IN MOTION. THE DEALER OFFERED TO REPLACE THE BALL JOINTS FOR "AROUND $800" IF I AM "SO CONCERNED. *AK

(2) VP44 FUEL INJECTION PUMP FAILURES, (1) FUEL LIFT PUMP FAILURE: AT APPROXIMATELY 56,000 MILES OF SERVICE, THE FIRST VP44 FUEL INJECTION PUMP FAILED (DOCUMENTED CHRYSLER P216 CODE WAS LOADED INTO THE PECM), AGAIN AT APPROXIMATELY 78,000 MILES, THE VP44 FUEL INJECTION PUMP AGAIN FAILED, AS DID THE DIESEL FUEL LIFT PUMP. THE VEHICLE WAS REPAIRED BY THE DEALER(S). THIS MECHANICAL DEFECT IS CONSISTENT THROUGHOUT THE INDUSTRY, AND THE COST OF REPAIRS AT THE CHRYSLER DEALERSHIP IS MORE THAN $3,000.00 PER INCIDENT FOR A TOTAL OF MORE THAN $6,000.00 IN ACCRUED COSTS IF I WERE TO PAY FOR THIS OUT OF POCKET. MY CONCERN IS THAT WHEN THE WARRANTY PERIOD IS OVER, THE RELIABILITY OF THE VEHICLE WILL BE THE SAME: ANOTHER AND THEN ANTHER FUEL INJECTION PUMP WILL NEED TO BE REPLACED. NOTE: INCIDENT DATES BELOW ARE APPROXIMATE BUT CAN BE AUTHENTICATED AND CORRECTED IF NEEDED.*JB

POWER STEERING WAS DEFECTIVE WHEN THE VEHICLE WAS RUNNING. STEERING WHEEL WILL NOT MOVE. DEALER HAS REPLACED THE POWER STEERING PUMP/HYDRO BOOST AND TWO HOSES. HOWEVER, PROBLEM RECURRED. *AK THE CONSUMER STATED THAT THE VEHICLE DOES NOT HAVE ANY POWER STEERING WHEN IDLEING AND SOMTIMES AT LOW SPEEDS. STEERING BOX HAS BEEN REPLACED BUT PROBLEM EXISTS. DEALER WILL NO LONGER SERVICE THE VEHICLE FOR THE SAME PROBLEM. *TC

WHEN CONSUMER DEPRESSED THE CLUTCH TO STOP THE VEHICLE GEAR WOULD NOT DISENGAGE. VEHICLE CONTINUED TO ROLL FORWARD, AND CONSUMER HAD TO SHUT THE ENGINE OFF TO STOP THE VEHICLE. THE VEHICLE REPEATED THIS SAME PROBLEM THE NEXT DAY, AND IT WAS TOWED TO THE DEALER. *AK

WHILE PARKING VEHICLE IN REVERSE THE CLUTCH FAILED. VEHICLE WAS TOWED TO THE DEALERSHIP, AND MECHANIC REPLACED THE CLUTCH CYLINDER AT VERY LOW MILEAGE AT CONSUMER'S EXPENSE OF $353.39. *AK

THERE HAS BEEN NO FAILURE YET THAT I KNOW OF BUT I OWN A 2002 DODGE 2500 WITH THE CUMMINS TURBO DIESEL ENGINE. THIS TRUCK WAS BUILT WITH ONLY TWO (2) GREASE FITTINGS IN THE STEERING GEAR. THIS IS AN INSUFFICENT NUMBER AND WILL CAUSE PREMATURE FAILURE OF THE BALL JOINTS AND TIE RODS. *LA

THE VEHICLE'S TIE RODS AND BALL JOINTS EXPERIENCED PROBLEMS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *MR

SINCE NEW MY DODGE 2500 4X4 DIESEL P/U HAS WORN THE OUTSIDE OF THE FRONT TIRES. WITH ONLY 23000 MILES I HAVE JUST PURCHASED NEW TIRES. THE MECHANIC AT THE TIRE STORE WAS KIND ENOUGH TO INFORM ME THIS IS A WELL KNOWN DEFECT WITH DODGE TRUCKS, AND THERE IS A FIX. THIS WOULD COST ME BETWEEN $250.- $350. DEPENDING ON LABOR. I DO NOT BELIEVE THE CONSUMER SHOULD HAVE TO PAY FOR THIS INHERENT PROBLEM BECAUSE OF MANUFACTURER OVERSIGHT AND POTENTIAL ACCIDENTS. *JB

BED STARTED SEPARATING FROM THE BODY OF THE VEHICLE ON BOTH REAR SIDES. DEALER ADMITTED THEY HAD A PROBLEM WITH THOSE VEHICLES. MANUFACTURER WAS NASTY, AND INDICATED THAT BY LAW THEY GUARANTEED VEHICLE FOR THREE YEARS OR 36000 MILES. *AK *MR