2010 DODGE RAM 2500 Complaints

WE KEEP RECEIVING NOTIFICATIONS OF RECALLS. WE HAVE CONTACTED A DEALER TO HAVE REPAIRS DONE. FOR APPROX 6 MONTHS, WE HAVE BEEN ON A LIST FOR THE DEALER TO GET PARTS. THEY SAY THEY CANT GET ANY PARTS. WE PULL A CATTLE TRAILOR WITH THIS TRUCK AND ARE WORRIED ABOUT AN ACCIDENT. WHY ARE WE NOT ABLE TO GET PARTS TO FIX? *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER INFORMED THAT ONE REMEDY PART WAS BEING SENT EVERY SIXTY DAYS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED NOTICE OF A RECALL AND CONTACTED THE DEALER TO SCHEDULE REPLACEMENT OF THE LEFT TIE ROD END UNDER RECALL N49/NHTSA 13V-529 AND WAS PUT ON THE LIST FOR THE REPAIR, NOW I HAVE RECEIVED A SECOND NOTICE FOR THE SAME RECALL AND WHEN I CONTACT THE DEALER THEIR RESPONSE IS THEY ARE HAVING TROUBLE ACCESSING THE PARTS FROM DODGE. THIS IS UNACCEPTABLE THE DEALER ALSO STATED THAT THIS IS A PROBLEM THREW OUT THE DEALER NETWORK. NOBODY CAN GET THE TIE ROD END FOR THE LEFT SIDE. THIS SHOULD BE A PRIORITY FOR ALL INVOLVED AND NEEDS TO BE RESOLVED. A VERY SERIOUS SAFETY ISSUE! *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THEY TELL US NOW THAT THEY HAVE NO IDEA WHEN THEY CAN REPLACE OUR TIE ROD, IT FIRST WAS RECALLED LAST DEC. 2013. IT IS NOW JUNE 25, 2014. I WOULD THINK IT SHOULD HAVE BEEN REPLACED BY NOW. OR DODGE SHOULD NOT BE ALLOWED TO MAKE ANYMORE CARS, UNTIL THESE VEHICLES ARE REPAIRED. *TR

I RECEIVED A RECALL FOR THIS VEHICLE IN JANUARY ABOUT A TIE ROD BALL STUD. IT SAYS "THIS COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. NOW THAT SOUNDS KIND OF SERIOUS TO ME SO I CALLED THE DEALER AND THEY SAID THEY DIDN'T HAVE THE PARTS TO MAKE THE REPAIR YET. SO I'VE CALLED EVERY 6-8 WEEKS TO SEE IF THEY HAVE THE PARTS AND THEY STILL DON'T. I HAVE MOVED FROM 8TH TO 5TH ON THE WAITING LIST IN 6 MONTHS SO THAT CERTAINLY MAKES ME FEEL BETTER. AT THIS RATE I SHOULD HAVE MY POTENTIAL "CRASH WITHOUT WARNING" PROBLEM RESOLVED ABOUT NEXT JULY.....IF I HAVEN'T "CRASHED WITHOUT WARNING". THE DEALER DOESN'T SEEM TO BE THE PROBLEM......IT SEEMS TO BE CHRYSLER. SO, WHAT TO I DO NOW???? *TR

IN MARCH 2014 WE RECEIVED A RECALL NOTICE FOR OUR DODGE RAM 2500. WE TOOK THE LETTER TO OUR LOCAL DODGE DEALER, MARSHALL MOTORS, IN SALINA, KS TO VERIFY THAT OUR VEHICLE NEEDED THE REPAIR WORK INDICATED. THE EMPLOYEE SAID IT DID AND THAT SHE WOULD KEEP OUR NOTIFICATION LETTER AND A PHONE NUMBER AND CALL US WHEN THE PART CAME IN TO SCHEDULE AN APPOINTMENT. WE'VE WAITED AND WAITED AND I CALLED AGAIN ON JUNE 23, 2014 AND WAS TOLD THAT THE PART/PARTS NEEDED WERE STILL ON BACK ORDER FROM CHRYSLER AND THEY WOULD CALL US WHEN THEY RECEIVED THEM TO SCHEDULE AN APPOINTMENT. I FIND THIS RIDICULOUS AS IT HAS BEEN 3 MONTHS SINCE WE RECEIVED THE FIRST NOTICE OF RECALL. IF THERE IS INDEED SOMETHING THAT NEEDS FIXED ON OUR VEHICLE WE FEEL IT NEEDS TO BE TAKEN CARE OF FOR THE SAFETY OF OUR FAMILY. WHAT HAPPENS IF THIS PART DOES CAUSE AN ACCIDENT WHILE WE'RE WAITING FOR THE BACK ORDERED PART? CONCERNED AND FRUSTRATED. THANK YOU. *TR

I HAVE RECEIVED 2 NOTICES OF RECALL AND TAKEN THE TRUCK TO THE DEALER, BUT PARTS ARE NOT AVAILABLE FOR THIS RECALL N49 / NHTSA13V-529. I HAVE CALLED CHRYSLER AND THEY HAVE SAID PARTS ARE NOT AVAILABLE OR SEVERELY LIMITED AND RATIONED. *TR