2010 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE STILL NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS EXPERIENCING A LOUD NOISE COMING FROM THE FRONT DRIVERS SIDE OF THE VEHICLE MORE THAN ONCE. THERE THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE. THE DEALER ADVISED THAT THE VEHICLE NOT BE DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, HE HEARD A LOUD NOISE AS THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE TIE ROD WAS FRACTURED AND BECAME JAMMED AGAINST THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE TIE ROD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 84,000.

THIS VEHICLE HAS BEEN RECALLED FOR TIE ROD END MALFUNCTION, NOTIFICATION N49. THE LEFT TIE ROD END CAN SIMPLE BREAK IN HALF WITHOUT WARNING, A VERY DANGEROUS SITUATION. I HAVE CONTACTED 2 DEALERSHIPS FOR SERVICE ON THIS RECALL; ADDYS DODGE IN MYRTLE BEACH ON DECEMBER 27 2013, AND BURGLUND DODGE ROANOKE VA MARCH 10 2014. I HAVE BEEN PUT ON WAITING LISTS WAITING FOR THE PARTS AT BOTH DEALERSHIPS,. NOTE I HAVE BEEN WAITING FOR NEARLY 3 MONTHS SINCE I 1ST CONTACTED ADDY DODGE. ADDY DODGE TOLD ME IT WOULD BE A VERY LONG WAIT, THAT THERE ARE ONLY 1 OR 2 SETS OF PARTS AVAILABLE EACH WEEK. NOTE THAT I HAVE NOT HAD AN ACCIDENT, THE TIE ROD END HAS NOT BROKEN. AND THIS IS NOT A COMPLAINT AGAINST THE DEALERSHIPS, THE COMPLAINT IS AGAINST DODGE FOR NOT HAVING THE PARTS AVAILABLE. I, AS MANY OTHER PEOPLE, AM CURRENTLY DRIVING THE TRUCK WITH THE DEFECT BECAUSE PARTS ARE NOT AVAILABLE TO FIX THE RECALL. WHAT GOOD IS A RECALL IF THERE ARE NO PARTS TO FIX THE RECALL? *TR

2010 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE ISSUES. *SMD THE CONSUMER CALLED THE DEALER IN DECEMBER 2013, ABOUT THE RECALL, AND WAS PLACED ON A WAITING LIST. THE CONSUMER CALLED THE DEALER, IN MARCH 2014 AND WAS INFORMED THEY ONLY RECEIVED 2 TIE ROD ENDS SINCE THE RELEASE OF THE CAMPAIGN AND THERE WAS NO ETA FOR ADDITIONAL PARTS. *JB

2010 DODGE RAM. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE PROBLEMS. *SMD THE CONSUMER WAS INFORMED, THE PART HAD NOT BEEN MANUFACTURED YET.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V529000(STEERING) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN JANUARY OF 2014, CHRYSLER ISSUED A RECALL FOR DODGE RAM TRUCKS. THE ISSUE IS THE TIE ROD MAY FRACTURE, WHICH COULD CAUSE LOSS OF CONTROL. THE REPLACEMENT PART FOR THIS RECALL IS UNAVAILABLE UNTIL AUGUST 2014. THIS IS AN UNREASONABLE AMOUNT OF TIME TO OPERATE A VEHICLE WITH A POSSIBLE SAFETY ISSUE. AS A WORK TRUCK WHICH IS USED TO CARRY AND TOW HEAVY LOADS, I FEEL IT IS UNSAFE TO USE IT WITH THIS ISSUE. *TR

I PURCHASED A NEW DODGE RAM 2500 TRUCK IN 2010. I RECEIVED AN "IMPORTANT" SAFETY RECALL ON JAN. 10, 2014 #N49/NHTSA 13V-529 FOR MY VEHICLE VIN [XXX]. IT STATES THE LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS CAUSING A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I PHONED FOWLER AUTO DODGE TRUCKS IN LAKEPORT, CA 707-263-0500 ON JAN. 20, 2014 TO ORDER THE PARTS AND/OR MAKE AN APPOINTMENT. JOHN ADVISED ME IT WILL TAKE SOME TIME BUT HE WILL CALL WHEN IT GETS IN. TODAY IS FEBRUARY 26 AND NOTHING HAS COME IN. ACCORDING TO JOHN, THE PARTS ARE BEING RELEASED SLOWLY AS THEY DON'T HAVE ENOUGH. HE STATED THEY ARE PROBABLY 2-4 MONTHS OUT UNTIL THEY GET THEM. I ASKED FOR CHRYSLER HEAD OFFICE NUMBER 1-800-992-1977 A REPRESENTATIVE STATED THIS HAS BEEN A COMMON COMPLAINT FROM CUSTOMERS THIS PAST WEEK. ADVISED ME THEY SHOULD BE AVAILABLE TO DEALERS IN "ABOUT" TWO WEEKS. I AM CONCERNED FOR MY SAFETY AS WELL AS OTHERS IN MY FAMILY WHEN I RECEIVE AN "IMPORTANT" SAFETY RECALL LIKE THIS. WHY DO A RECALL IF PARTS CAN'T BE SUPPLIED TO RECTIFY THIS PROBLEM BEFORE YOU SEND OUT THE NOTICES? CAN YOU HELP ME? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR