1999 DODGE RAM 2500 Complaints

MY 17 YEAR OLD SON HAD AN ACCIDENT IN A 1999 DODGE 2500 RAM TRUCK AND THE AIRBAGS DID NOT DEPLOY. HE HIT SEVERAL TREES AND THE INSURANCE COMPANY HAS CONSIDERED THE TRUCK "NEFTR". WE CONTACTED DODGE CONCERNING THIS, THEY TOLD US THEY WOULD SEND A REPRESENTATIVE TO INSPECT THE TRUCK AND TELL US WHY THE AIRBAGS DID NOT DEPLOY. HIS SEAT BELT ALSO DID NOT WORK PROPERLY. WE HAVE SPOKEN WITH DODGE AGAIN AND THEY HAVE NO INTENTION OF SENDING ANYONE TO LOOK AT OUR TRUCK. WE ARE WONDERING IF THERE HAVE BEEN OTHER SUCH INCIDENTS CONCERNING AIRBAGS IN DODGES LARGER TRUCKS. WE ALSO WOULD LIKE TO COMPLAIN ABOUT THE LEVEL OF UNCONCERN OF THE PEOPLE WORKING AT DODGE. *JB

DODGE RAM LIFT PUMP FAILURES FAILURE OF FUEL SYSTEM FUEL OIL TRANSFER PUMP (LIFT PUMP) LEADS TO IMMEDIATE ENGINE STALLING. WHEN TOWING (AS WHICH TRUCK IS DESIGNED FOR), UPON ENGINE SHUTDOWN AT HWY SPEEDS, IMMEDIATE LOSS OF POWER BRAKE AND STEERING PERFORMANCE. THIS LEADS TO LOSS OF CONTROL OF TRAILER AND/OR LOAD. PROPERTY DAMAGE AND FATALITIES WOULD BE DEPENDENT UPON DRIVERS EXPERIENCE LEVEL WHILE TOWING. MFG (DAMILERCHYSLER) KNOWS OF THE PROBLEM, IN SOME CASES WILL REPLACE PUMP DEPENDENT UPON DETAILED PROOF FROM VEHICLE OWNER. NOT ALL DEALERS FOLLOWING COMPANY POLICY AND IS WILL ACTUALLY FLAT REFUSE TO ADDRESS THAT A PROBLEM EXISTS, EVEN THOUGH THE MFC HAS ISSUED A TECH SERVICE BULLETIN (TSB). *NLM

I HAVE A 1999 DODGE TRUCK WITH CUMMINS DIESEL. I WOULD LIKE TO REPORT A INCIDENT THAT PROMPTED A CONCERN FOR MYSELF AND MY FAMILY. AS I WAS ON VACATION WITH MY FAMILY, WE WERE TRAVELING TO ST. LOUIS FOR A WEEKEND RACE. WHILE TRAVELING UP A LONG HILL, MY TRUCK BEGAN TO LOOSE POWER. THIS GRADE WAS A TWO LANE HIGHWAY, THAT WAS MODERATELY CURVY. FUEL PRESSURE WAS DOWN SIGNIFICANTLY AS INDICATED BY MY ADDED GAUGE. UPON ARRIVAL TO OUR DESTINATION, I REPLACED THE FACTORY LIFT PUMP (FUEL TRANSFER PUMP) AND IMMEDIATELY NOTICED A LARGE DIFFERENCE IN POWER. HAD THE TRUCK ACTUALLY DIED DURING THIS INCIDENT, IT WOULD HAVE BEEN NEARLY IMPOSSIBLE TO RESTART, THUS LEAVING A TWO LANE HIGHWAY BLOCKED ON A HILL IN CURVES. THIS CAUSED MAJOR CONCERN AS IT IS A HIGH TRAFFIC AREA AND MANY TRACTOR-TRAILERS USE THIS BUSY STRETCH OF HIGHWAY. THE MAIN CAUSE OF FAILURE FOR THESE PUMPS IS AN INCORRECT APPLICATION AS DESCRIBED BY THE PUMP MANUFACTURER. DIAMLER-CHRYSLER IS AWARE OF THE PROBLEM, BUT HAS CHOSEN NOT TO ADDRESS THE CONCERN. THANK YOU FOR YOUR TIME IN THIS MATTER. *NLM

I HAVE A 199 DODGE QUAD-CAD 2500 CUMMINS DIESEL 4X4 TRUCK. ON 6-5-03 MY TRUCK DIE WHILE I WAS DRIVING IT. AT THE DODGE DEALER THEY TOLD ME MY FUEL LIFT PUMP WAS BAD (COST $255.00) THEY REPLACED IT THEN CALLED ME 3 DAYS LATER AND SAID MY FUEL INJECTION PUMP WAS BAD (COST $1700.00). WHEN THE FUEL LIFT PUMP GOES OUT IT CAUSES THE FUEL INJECTION PUMP TO GO OUT BECAUSE IT RUNS DRY OF FUEL WHICH CAUSES IT TO GO BAD. SO WHY DON'T DODGE CUMMINS PUT A RELAY IN THERE THAT SHUTS DOWN THE FUEL SYSTEM WHEN THE FUEL LIFT PUMPS STOPS WORKING. SO INSTEAD OF A $450 BILL NOW I HAVE $2400 BILL INSTEAD. *JB

WHEN APPLYING BRAKES VEHICLE PULLS SHARPLY TO THE LEFT. WAS IN 6 TIMES FOR REPAIR. THEY COULDN'T FIX IT AND EXPECTED ME TO PAY FOR THEIR EXPERIMENTS TO TRY TO FIX IT. THE CHRYSLER REP TRIED TO GET OUT OF PAYING UNDER WARRANTY. FINALLY FIXED. HAVE DRIVEN TRUCK ABOUT 1200 MILES NOW AND STARTING TO PULL AGAIN! BRAKES LOCK-UP IN A STERN ATTEMPT TO STOP. ANTI-LOCK BRAKES ARE A JOKE. *NLM

WHILE DRIVING VEHICLE AT 40MPH AND NO WARNING THE SPARE TIRE FELL OFF THE BOTTOM OF VEHICLE BECAUSE CABLE THAT HOLDS THE SPARE SNAPPED. *AK

THE LEFT FRONT TIRE RUBBED ON THE BRAKE HOSE CALIPER. THE CONSUMER WAS ABLE TO SEE METAL ON THE BRAKE HOSE. *JB

POWER STEERING IS LOOSE AND VEHICLE WANDERS AT 65 MPH, CONSTANT LEAK IN POWER STEERING GEAR BOX. *NLM

PICK-UP PULLS HARD AND SUDDENLY TO THE RIGHT WHEN BRAKES ARE APPLIED. PADS , PROPORTIONAL VALVE, CALIPERS, AND ROTOR HAVE BEEN REPLACED AT A GREAT EXPENSE, BUT NO EFFECT ON THE PROBLEM. *JB

BRAKES FAIL WHILE PANIC BREAKING. APPEARS TO BE COMPLETE HYDRAULIC/ ANTILOCK FAILURE FOR THE PERIOD OF BRAKING THAT WOULD BE UNDER ANTILOCK CONTROL. *NLM