2000 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2000 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS FRACTURED AND SOME PIECES HAD DETACHED. THE FAILURE BEGAN IN 2004 AND WORSENED OVER TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILE. THE MANUFACTURER ADVISED THAT THEY WOULD CONTACT HIM AT A LATER DATE FOR POSSIBLE ASSISTANCE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 67,313.

MY DASH IS CRACKING AND LARGE SHARP PEICES OF IT ARE JUST LAYING ON THE DASH, IT SEEMS TO GET WORSE EVERY TIME I LOOK AT IT. I AM WORRIED THOSE PEICES WILL FLY UP AND INTO MY FACE OR MY CHILDRES FACE WHILE DRIVING DOWN THE ROAD. THE ONLY THING I CAN THINK OF TO DO IS TRY TO GLUE THEM BACK DOWN. EVEN SO IT CONTINUES TO CRACK AND WHAT IF I DONT KATCH A NEW CRACKED PEICE AND IT DOES HURT SOMEONE. *TT

DASH IS CRACKED COMPLETELY IN TWO PIECES AND UNSAFE. I FOUND THAT IT IS A FACTORY FLAW AND FEEL THAT DODGE SHOULD REPLACE AT NO CHARGE. *KB

FIRST OF ALL, DOES ANYONE AT THE NHTSA EVEN READ THESE COMPLAINTS? MUCH LESS, DO THEY EVEN ACT ON THESE COMPLAINTS? AND WHAT DOES IT TAKE FOR THEM TO ACT? I TOO HAVE A 2000 DODGE RAM 2500 TRUCK THAT HAS A DASHBOARD THAT'S BEEN FALLING APART FOR THE LAST FIVE YEARS. I HAVE A FOOTBALL SIZE HOLE IN MINE. IT TOO, IS SO BRITTLE I DARE NOT TOUCH IT. I HAVE READ DOZENS OF COMPLAINTS ON THIS PROBLEM FROM MULTIPLE SOURCES, YET NOTHING IS BEING DONE BY THE NHTSA TO FORCE DODGE/CHRYSLER TO CORRECT IT. WHY IS THAT? DO THEY NEED TO WAIT UNTIL A SERIOUS INJURY OR DEATH OCCURS BEFORE ACTING.......OR DO YOU NEED TO HAVE MULTIPLE SERIOUS INJURIES OR DEATHS? *KB

I OWN A 2000 DODGE RAM 2500 SPORT. THE DASH IS CRACKED AND FALLING APART. THE PLASTIC IS SHARP AND SOMETIMES THE SMALL PIECES FLY OUT AND STRIKE PEOPLE. IT'S ALSO DISTRACTING BECAUSE IT LOOKS HORRIBLE. *KB

I AM A OWNER OF A 2000 DODGE RAM TRUCK (2500, 4X4, EXT CAB 104,000K MILES). MY COMPLAINT IS ABOUT THE DASH BOARD CRACKING OR BETTER YET BECOMING BRITTLE. RIGHT NOW I HAVE COUNTLESS CRACKS AND A SOFTBALL SIZE HOLE ON THE PASSENGER SIDE OF THE DASH. I DON?T DARE TOUCH THE DASH AS I FEAR OF IT COLLAPSING. WHILE OWNING THE TRUCK I LIVED IN BUFFALO NY AND NOW SOUTH CAROLINA. THROUGHOUT MY OWNERSHIP OF THE VEHICLE I HAVE USED SUN SHADES TO PROTECT THE INTERIOR OF MY VEHICLE. I HAVE OWN COUNTLESS VEHICLES AND LIVE IN AZ FOR 9 YEARS AND HAVE NEVER SEEN A DASH BREAK DOWN LIKE MINE HAS. I WILL HAVE TO GO TO THE DEALERSHIP AND HAVE THEM REPLACE IT AT MY EXPENSE AS IT IS A SERIOUS SAFETY ISSUE. ONE COULD SPEND HOURS EVEN DAYS READING ABOUT ALL THE COMPLAINTS ABOUT DODGE DASH BOARDS CRACKING AND SHATTERING. CHRYSLER/DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THEIR UNSAFE PRODUCT DESIGNS AND RECALL ALL DEFECTIVE MODELS. THE MOST UPSETTING PART OF THIS IS I HAVE TO PAY A HIGH PRICE TO REPLACE A FAULTY COMPONENT FOR ANOTHER FAULTY COMPONENT. IT'S A WIN WIN FOR CHRYSLER/DODGE. (VIN # [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE IS PARKED IN A COVERED CAR PORT TO KEEP THE SUN OFF, BUT THE DASH TOP STILL MANAGED TO CRACK A FEW YEARS BACK. NOW THERE IS NO DASH TOP AT ALL SINCE IT HAS FALLEN APART. WHILE I WAS DRIVING, THE CLIPS HOLDING THE BEZEL IN PLACE POPPED OUT SINCE THEY CLIP INTO THE DASH TOP, WHICH IS NO LONGER THERE, LEAVING THE BEZEL TO FALL RIGHT OFF. *TR

TL* THE CONTACT OWNS A 2000 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS SEVERELY CRACKED WHICH CAUSED SHARP EDGES OF THE DASHBOARD TO BE EXPOSED. THE FAILURE HAD BEEN ON GOING FOR FOUR YEARS. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AND HE WAS ADVISED THAT THE DASHBOARD NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 96,000.

I HAVE A 2000 DODGE RAM 2500 WITH THE DASHBOARD CRACKING AND LARGE SECTIONS FALLING OUT. THIS COULD CREATE FLYING SHARDS OF SHARP PLASTIC SHOULD I BE IN AN ACCIDENT. *TR

MY 2000 DODGE 2500 DASHBOARD HAS SHATTERED AND COMPLETELY FALLEN IN. THE PIECES RANGE IN SIZE FROM SOFTBALL TO SLIVERS. I HAVE COVERED THE GAPING HOLE WITH CARPET. THE LACK OF A DASHBOARD HAS EXPOSED WIRING TO THE ELEMENTS, THE AIRFLOW TO THE DEFROSTER AND DASH VENTS IS DISRUPTED, AND CREATED A SHRAPNEL HAZARD. THERE IS NOT ENOUGH STRUCTURE LEFT FOR INSTALLATION OF A GLUE OVER DASH CAP AND WILL REQUIRE THE ENTIRE DASH TO BE REPLACED; THERE IS A PROBLEM WITH THE DASHBOARDS DODGE SHOULD BE TAKING RESPONSIBILITY FOR THIS. *TR