2002 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY BEGAN TO DECELERATE AND CAME TO A STOP INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A TRANSMISSION REPAIR FACILITY FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT A BOLT IN THE TAIL SHAFT OF THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

THE DASH IN MY 2002 DODGE TRUCK BUSTED AFTER 2 YEARS AND HAD ONLY 40,000 MILES. THIS SHOULD NOT HAD HAPPENED SO SOON. IT IS NOW IN SEVERAL PIECES. *TR

WHO DECIDED THAT THIS STOCK LIFT PUMP WAS OK? WHO PICKED THE REPLACEMENT LIFT PUMP? DODGE SAYS CUMMINS, CUMMINS SAYS DODGE. WELL THIS LITTLE $120 POS LIFT PUMP (BOTH STOCK, AND REPLACEMENTS) IS KNOWN TO KILL THE $1,000 INJECTOR PUMP. WHY NOT JUST STEP UP AND PUT AN AIR DOG, FASS OR THE LIKE PUMP ON THE DANG TRUCK? IT IS A FEW HUNDRED DOLLARS MORE BUT NO LIFT PUMP OR INJECTOR PUMP WILL EVER NEED TO BE REPLACED. I GUESS IT LOOKS LIKE I JUST ANSWERED MY OWN QUESTION. TO MAKE A PRODUCT THAT HAS NO KNOWN ISSUES WON'T MAKE MONEY. IF THE LIFT PUMP GOES OUT IT WEAKENS THE INJECTOR PUMP. I TAKE MY DODGE TO THE DODGE HOUSE; THEY CHARGE ME TO REPLACE MY LIFT PUMP. LATER ON MY INJECTOR PUMP FAILS, THEY CHARGE ME TO REPLACE MY INJECTOR PUMP. AND THE CYCLE CONTINUES TILL I GET SMART AND PUT AN AFTERMARKET FASS PUMP ON AND DRIVE THE TRUCK 1,000,000 MILES WITH NO FUEL DELIVERY ISSUES. LIFT PUMPS ARE THE NUMBER ONE FAILURE IN ANY STREET DRIVEN DIESEL TRUCK. THE CHEVY 6.5, DURAMAX, FORD INTERNATIONAL AND DODGE CUMMINS ALL HAVE WEEK STOCK AND STOCK REPLACEMENT LIFT PUMPS THAT WILL FAIL. WHEN THEY FAIL YOU HURT YOUR INJECTOR PUMP CAUSING IT TO FAIL. BEFORE YOU PUT ANY MILES ON YOUR DIESEL TRUCK, REPLACE THE LIFT PUMP WITH A AFTERMARKET REPLACEMENT PUMP. FASS, OR AIR DOG IT!!! *TR

WHO THE [XXX] LET THE DANG COLOR OF THE INTERIOR PASS THE TEST? SURLY SOMEONE MUST HAVE SAID I LOVE THE TRUCK, BUT THE MULTI COLOR DOTS ON THE INSIDE NEED TO BE CHANGED. WOULD A SOLID (GRAY, BLACK, TAN) HAVE BEEN ALL THAT HARD TO DO? IT LOOKS LIKE SOMEONE THREW UP FRUITY PEBBLES IN THERE. WHAT WERE YOU THINKING? ALSO MY TRUCK HAS LESS THAN 100,000 MILES ON IT AND I HAVE A LARGE RIP ON THE FRONT SEAT. I WOULD THINK IT WOULD AT LEAST MAKE IT TO 100,000 MILES. SEVERAL 95 CHEVYS (OVER 130,000 MILES), A 99 CHEVY (UNK MILES) IN MY FAMILY WITH NO TEARS OR UGLY COLORING. COME ON WHAT IS UP WITH THE COLOR CHOICE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE STEERING IN THE 2ND GENERATION RAMS IS SUBPAR. THEY ROAD WALK, AND GET SO FAR OUT OF ALIGNMENT THEY CAN NOT BE PROPERLY ALIGNED. THIS IS SHOWN AS DODGE WENT FROM ONE STEERING DESIGN (A BETTER ONE) TO ANOTHER IN 2000 YEAR TRUCKS. IN 2003 THEY TRIED TO IMPROVE ON THE SYSTEM BUT IT WAS NOT ANY GOOD. NOW THEY ARE PUTTING ON THE 2009/10 STEERING COMPONENTS ON THE 2003-2008 TRUCKS LEAVING THE 2000-2002 TRUCKS TO SUFFER FROM A HIGHLY DANGEROUS AND UNRELIABLE STEERING SETUP. THE TRUCKS ROAD WALK ALL OVER THE ROAD, THE STEERING CONSTANTLY SHIFTS AND THE STEERING WHEEL IS NEVER TRULY IN THE CORRECT POSITION. DODGE NEEDS TO COME UP WITH A REDESIGNED STEERING REPLACEMENT FOR THESE TRUCKS AND STOP LEAVING IT UP TO THE OWNER TO FIX THEIR MISTAKE! *TR

DASH STARTED TO CRACK. NOW I HAVE A LARGE HOLE IN THE DASH, SEVERAL CRACKS AND A SMALL HOLE IN THE DASH. I ALSO HAVE HOLES AND CRACKS IN THE BEZEL. IT IS A SHAME DODGE IS NOT REPLACING THE DASH. I HAVE A 74 CAMARO AND THE DASH IS NOT CRACKED, HAVE A FEW 95 CHEVYS, A 95 BUICK, 99 CHEVY IN MY FAMILY AND NONE OF THEM HAVE THE ISSUES WITH THE DASH. THIS IS A ISSUE WITH JUST ABOUT EVERY DODGE RAM OWNER OF THE SAME YEAR! *TR

I WAS MANEUVERING IN A PARKING LOT BACKING UP AND BUMPED INTO A LIFT GATE ON A TRUCK THEN PART OF DASH TOP CAME OFF AND FELL INTO LAP ,LATER COMPLETE DASH BEZEL FELL OFF WHILE GOING DOWN ROAD I HAD TO GRAB BEFORE IT GOT TANGLED UP IN STEERING WHEEL ,NOW THERE ARE CRACKS ALL IN DASH AND GLOVE BOX DASH SEEMS LIKE ITS GOING FALL APART I TRIED TO GET DEALERSHIP THAT I PURCHASED FROM TO REPAIR BUT THEY WOULDN'T DO ANYTHING AND HAVE SINCE CLOSED THIS IS A VERY DANGEROUS SITUATION I PAID 40K FOR A TRUCK THAT IS FALLING APART DODGE/CHRYSLER SHOULD FIX THIS AND MAKE IT RIGHT VERY GOOD TRUCK OTHERWISE. *KB

TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THE ENTIRE LENGTH OF THE DASHBOARD EXHIBITED NUMEROUS HAIRLINE CRACKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. AN AUTHORIZED DEALER WAS NOTIFIED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 209,070 AND THE CURRENT MILEAGE WAS 210,000.

TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, HE APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT STOP. A CLICKING NOISE WAS HEARD AND THE VEHICLE EVENTUALLY STOPPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY NOTICED THAT THE FRONT SUSPENSION WAS DAMAGED. THE FRONT SUSPENSION SYSTEM WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 64,000. UPDATED 08/15/11 *BF THE CONSUMER STATED HE HAD NO POWER FOR APPROXIMATELY TWO TO THREE MILES. A DIAGNOSIS REVEALED THE LEFT FRONT BEARING HUB AND ANTI-LOCK SPEED SENSOR WERE BAD AND NEEDED TO BE REPLACED. ALSO, THE TURBO CHARGER WAS BROKEN AND THE FUEL INJECTION PUMP WAS BAD. UPDATED 05/03/12