2002 DODGE RAM 2500 Complaints

View complaints related to 2002 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2002 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 DODGE RAM 2500
    - LEONARD, TX

    TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE FUEL RETURN LINE FROM THE INJECTOR PUMP WAS CRACKED AT THE FITTING LOCATION. AS A RESULT, FUEL WAS LEAKING FROM THE VEHICLE AND IT WOULD NOT START. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 271,500. UPDATED 09/27/11 *BF UPDATED 09/30/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 DODGE RAM 2500
    - SANDY, OR

    STOCK TIRES FAILED AT 18K. REPLACED ALL FOUR TIRES AND RIMS SINCE IT DAMAGED ONE OF THE WHEELS DURING A BLOWOUT. *TR

    Source: NHTSA WEB SITE
  • 2002 DODGE RAM 2500
    - SANDY, OR

    2002 DODGE DASHBOARD IS COMPLETELY FAILED. FALLING IN AND CREATING SHARP OBJECTS IN BEHIND DASH AND ON FLOORBOARDS. PULLED A SHARP SHARD OF PLASTIC FROM MY SONS MOUTH 2 DAYS AGO THAT I HAD MISSED FROM THE FLOOR BOARD. THE PLASTIC MADE HIS MOUTH BLEED. I'M VERY GLAD HE DIDN'T TRY TO SWALLOW IT. I HOPE OTHERS ARE AWARE OF THIS AND KEEP THE SMALL OBJECTS FROM THE CHILDREN ALSO!! DODGE NEEDS TO FIX THIS SAFETY PROBLEM. NOT TO MENTION WHAT ALL THOSE PLASTIC SHARDS WOULD DO IN AN HIGH SPEED IMPACT SCENARIO. PLEASE LET'S GET THIS PROBLEM FIXED WITH ALL NEW RELIABLE SAFE MATERIAL. DODGE OFFERED ME A FREE DASH THE LAST TIME I CALLED THEM HOWEVER THEY WANTED ME TO PAY FOR LABOR. THE PRODUCT I ASKED IS THE EXACT SAME AND HAS NOT BEEN UPDATED. I'M NOT PAYING FOR THIS TO JUST HAPPEN AGAIN EVEN IF IT IS FOR LABOR ONLY. IT ALSO SUGGESTS THEY KNOW IT IS A SEVERE PROBLEM OR THEY WOULDN'T HAVE OFFERED THAT TO ME. (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=DODGE, MODEL=RAM 2500). *TR

    Source: NHTSA WEB SITE
  • 2002 DODGE RAM 2500
    - CEDAR PARK, TX

    TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN HE BEGAN TO PERFORM MAINTENANCE ON THE RADIO. WHILE PERFORMING MAINTENANCE, THE DASHBOARD BEGAN TO CRUMBLE AND THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED AND BRITTLE IN NUMEROUS LOCATIONS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 88,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 DODGE RAM 2500
    - WASHINGTON, WA

    I OWN A 2002 DODGE RAM P U, CUMMINS DIESEL, AND MANUAL TRANS.. AND HAVE REPLACED THE TPU " THROTTLE POSITIONING UNIT" (SENSOR) 3 TIMES NOW, @ A COST OF OVER 700.00 EACH TIME. NOT ONLY IS THIS AN EXPENSIVE REPAIR, BUT A POTENTIALLY AND VERY DANGEROUS DEFECT IN THESE TRUCKS. WHAT OCCURS IS A FLUCTUATION , AND THE ABILITY TO CONTROL THE ACCELERATOR WITH THE PEDAL, FROM A FLUCTUATING ABILITY, TO AN ALL OUT LOSS OF POWER WHATSOEVER... THE ENGINE WILL ACCELERATE, AND THE IDLE WILL RISE CREATING A DANGEROUS SITUATION, THEN EVENTUALLY THE ENGINE WILL NOT RESPOND AT ALL TO THE PEDAL... I USE MY PICKUP TO HAUL AND TOW MANY DIFFERENT TRAILERS, INCLUDING OUR 40 FT. 5TH WHEEL, AND HAVE HAD SEVERAL CLOSE CALLS WHEN I LOOSE POWER ALTOGETHER. THERE NEEDS TO BE A RECALL ON THIS UNIT... SENSOR, AS IT IS NOT ONLY EXPENSIVE, IT IS MORE IMPORTANTLY VERY DANGEROUS. *TR

    Source: NHTSA WEB SITE
  • 2002 DODGE RAM 2500
    - CHESAPEAKE, VA

    THE VEHICLE IN QUESTION IS A 2002 DODGE RAM 2500 PICKUP.ALTHOUGH NO FAILURE WAS EXPERIENCED, IT CAME VERY CLOSE. STEERING BECAME VERY LOOSE AND WAS ALLOWED TO GO TILL THERE WAS A1/2 INCH TRAVEL OF THE STEERING WHEEL FROM SIDE TO SIDE. UPON INSPECTION AND REMOVAL OF THE INTERMEDIATE SHAFT IT WAS DISCOVERED TO HAVE THE LOWER UNIVERSAL JOINT IN COMPLETE FAILURE DO TO CORROSION AND COMPLETE LOSS OF THE BEARING. THE VEHICLE IS OUT OF WARRANTY BUT DODGE WAS ASKED TO REVIEW THE CASE. I WAS OFFERED A FREE OIL CHANGE AND WAS TOLD BECAUSE THE TRUCK WAS OUT OF WARRANTY THEY WOULD;D NOT OFFER ANY ASSISTANCE. THIS IA SAFETY ISSUE AND SHOULD BE ADDRESSED. LOOKING ONLINE THERE ARE NUMEROUS COMPLAINS OF THE THIS PART HAVING TO BE CHANGED OUT MANY TIMES IN THE COURSE OF THE TRUCKS LIFE. TYPICALLY ANY WHERE FROM 4500 MILES AND UP! *TR

    Source: NHTSA WEB SITE
  • 2002 DODGE RAM 2500
    - FAIRMOUNT, GA

    THE DASH OF MY 2002 DODGE RAM 2500 HAS CRACKED AND LARGE PIECES HAVE BROKEN AND FALLEN INSIDE EXPOSING THE WIRING AND COULD BECOME A POTENTIAL HAZARD IN THE EVENT OF AN ACCIDENT.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 DODGE RAM 2500
    - SALE CREEK , TN

    2002 DODGE RAM 2500 CUMMINS DIESEL LIFT PUMP FAILURE AFTER DEALER INSTALLED IN TANK FUEL MODULE THIS IS THE 3RD INJECTION PUMP SINCE PURCHASING THIS VEHICLE, (INCREDIBLE) OVER $1200.00 EACH FAILURE CHRYSLER DID PAY 800.00 TOWARD REPAIR OF THIS VEHICLE. WHY THE GOVERNMENT DOES NOT STEP UP AND FORCE DODGE TO RECTIFY THESE SITUATIONS IS BEYOND ME, TO BUSY CHASING THE TOYOTAS OF THE WORLD, IN ORDER FOR THE GOVERNMENT OWNED GM,DODGE, TO CATCH UP IN SALES (ABSOLUTELY AMAZING) BUT HEY BUY AMERICAN HUH. *TR

    Source: NHTSA WEB SITE
  • 2002 DODGE RAM 2500
    - UXBRIDGE, MA

    TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE WEDGE THAT HELD THE SPARE TIRE FRACTURED FROM THE VEHICLE AND STRUCK ANOTHER VEHICLE BEHIND THE CONTACT'S VEHICLE CAUSING DAMAGE TO THE VEHICLE. THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE FAILURE WAS NOT THEIR LIABILITY AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 03/15/11*LJ UPDATED 12/14/11 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 DODGE RAM 2500
    - OMAHA, NE

    MY 2002 DODGE RAM 2500 PICKUP DASH BOARD IS DISINTEGRATING. IT HAS BEEN WELL TAKEN CARE OF AND I HAVE NOT USED ANY SOLVENTS OR PRODUCTS ON IT FOR CLEANING OTHER THAN SOAP AND WATER. I ALSO HAVE A 1999 DODGE RAM THAT DID THE EXACT SAME THING.IT IS A DISGRACE. PIECES WERE NEARLY SWALLOWED BY MY YOUNG CHILD! *TR

    Source: NHTSA WEB SITE