2002 DODGE RAM 2500 Complaints
View complaints related to 2002 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2002 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 DODGE RAM 2500- TOMS RIVER, NJ
I HAVE A 2002 DODGE RAM 2500 AND THE DASHBOARD HAD COMPLETELY CRACKED AND PECED AWAY. THERE ARE SHARP PLSTIC PIECES I FIND EVERYWHERE. THEY SLIDE UNDER THE PEDALS AND CAUSE A DISTRACTION. IM CONSTANTLY GATHERING PEICES LARGE AND SMALL FROM MY DASH FALLING THROUGH WHILE I DRIVE. THE GLARE IT MAKES ON THE WINDSHIELD ALSO IS A DESTRACTION. I FIND MYSELF LOOKING AT THIS MONSTROSITY AND NOT ON THE ROAD. THIS NEEDS TO BE FIXED AND MOST CERTAINLY SHOULD BE A RECALL. WHY WOULD I BUY ANOTHER ONE WHEN ITS JUST GOING TO CAUSE THE SAME PROBLEM AND UPSET ME. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 2500- CORBETT , OR
TL* THE CONTACT OWNS A 2002 DODGE 2500 DIESEL. THE VEHICLE HAD COOPER DISCOVERER ATR TIRES, LINE SIZE LT265/75/R16, DOT NUMBER 3DW8C8C0609. THE CONTACT WAS DRIVING 65 MPH WHEN THE REAR PASSENGER TIRE FAILED. THE THREAD SEPARATED FROM THE SIDEWALL OF THE TIRE, DAMAGING THE WHEEL RIM. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE TIRE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE RAM 2500- SANDY, OR
FLYING SHARP OBJECTS. FROM DODGE CRACKING DASH. THIS PROBLEM IS NOT CAUSED BY SUNLIGHT SINCE MY TRUCK IS PARKED UNDER COVER AND IS NOT AVAILABLE TO THE SUN. THE SHARP SHARDS OF PLASTIC BREAK AND CRACK OFF AND MAKE FOR A VERY BAD PLACE TO IMPACT THE HUMAN BODY IF A SAFETY RESTRAINT WERE TO MALFUNCTION OR FAIL COMPLETELY. THE FLYING DEBRIS ALSO POSES A RISK DURING AN IMPACT OR COLLISION. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 2500- SOUTH MERIDEN, CT
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT APPLIED THE BRAKES WHILE DRIVING IN REVERSE AT 2 MPH; HOWEVER, THE BRAKES FAILED TO FUNCTION. THE POWER STEERING ALSO FAILED SIMULTANEOUSLY WITH THE BRAKES. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE POWER STEERING PUMP WAS REPLACED. THE FAILURE RECURRED WITHIN FOURTEEN MONTHS. THE POWER STEERING PUMP WAS REPLACED A SECOND TIME AT A LOCAL REPAIR FACILITY. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 57,000. UPDATED 09/09/10. *LJ UPDATED 09/14/10*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE RAM 2500- GARDNERVILLE, NV
ON 1998.5 - 2002 DODGE RAM PICK UP WITH THE 5.9 CUMMINS DIESEL THERE IS A REAL PROBLEM WITH VP-44 INJECTION PUMP FAILURES. SEVERAL VP RE BUILDERS LAY THE PROBLEM TO HEAT FAILURE & VIBRATION DUE TO SOLDER JOINTS CRYSTALLIZING. THESE PUMPS ARE NOT CHEAP & THE PROBLEM WAS SO BAD THAT FED X FORCED BOSCH THE MANUFACTURE OF THESE PUMPS TO DO SOMETHING ABOUT IT. NOT EVERYONE HAS THE MONEY TO REPLACE ONE OF THESE PUMPS. YOU NEVER KNOW WHEN ONE OF THESE PUMPS ARE GOING TO FAIL. IF YOU ARE ON THE HIGHWAY OR IN AN INTERSECTION & IT WOULD FAIL TAT THEN BECOMES A TRAFFIC HAZARD. I HAD ON GO BAD 9/17/2004 & NOW I HAVE ANOTHER GOING BAD NOW. THEY COST AROUND $2500.00 TO $3000.00 TO REPLACE. *TR
Source: NHTSA WEB SITE -
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2002 DODGE RAM 2500- RED BUFF, CA
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE DRIVING AT 2 MPH, THE CONTACT NOTICED THAT THE GEAR BOX SHAFT HAD SHATTERED UNDER THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN INSPECTED BUT THE CONTACT PERSONALLY REPLACED THE SHAFT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000. UPDATED 08/24/10*LJ UPDATED 08/25/10*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE RAM 2500- SALE CRREK, TN
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE DRIVING 68 MPH THE VEHICLE STALLED. HE WAS ABLE TO SLOW DOWN AND DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIESEL INJECTION PUMP WAS REPAIRED UNDER THE WARRANTY. THE FAILURE RECURRED AND THE DEALER ONLY PAID HALF OF THE COST TO REPLACE THE INJECTION PUMP. THE MANUFACTURER WAS CONTACTED ON BOTH INCIDENTS AND THEY PAID HALF OF THE 2ND REPAIR. THE FAILURE MILEAGE WAS 61,000. THE CURRENT MILEAGE WAS 94,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE RAM 2500- STATEN ISLAND , NY
BRAKE LINE BROKE WHILE DRIVING. HAD MECHANIC EXAMINE THE VEHICLE AND STATES THAT ENTIRE LINE END TO END IS ROTTED OUT. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 2500- NEWBERRY, FL
VERY BADLY CRACKED DASH ON MY 2002 DODGE RAM TRUCK. ALSO-- EXTREME OXIDATION ON THE HOOD AND ROOFS PAINT. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 2500- CROSS PLAINS, TN
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT NOTICED THAT THE DASHBOARD WAS ABNORMAL IN JUNE 2008. IN SEPTEMBER OF 2009, HE WAS WALKING TOWARD THE VEHICLE AND NOTICED A HOLE IN THE DASHBOARD AND THAT IT WAS CAVING INWARD. THE MANUFACTURER ADVISED HIM THAT THEY WERE UNABLE TO OFFER HIM ANY ASSISTANCE SINCE IT WAS NOT A SAFETY ISSUE. THE MANUFACTURER LATER STATED THAT THEY WOULD PAY 25% TOWARDS THE REPAIR IF IT WAS REPAIRED AT AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 132,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 1/11/09 *CN UPDATED 01/13/10.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE