2010 DODGE RAM 2500 Complaints
View complaints related to 2010 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2010 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 DODGE RAM 2500- MORRO BAY, CA
2010 RAM 2500. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING PROBLEMS. *SMD THE CONSUMER STATED THE DEALER FOND A BROKEN JOINT AT THE LOWER END OF THE INTERMEDIATE STEERING SHAFT. THE SERVICE DEPARTMENT ADVISED HIM NOT TO DRIVE THE VEHICLE, UNTIL THE REPAIRS WERE COMPLETED. *JB
Source: CONSUMER LETTER -
2010 DODGE RAM 2500- CROWHEART, WY
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V350000 (STEERING), 13V529000 (STEERING), AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). WHILE DRIVING 55 MPH, THE CONTROL GAUGE INDICATED HIGH AND THE TRUCK OVERHEATED. THE ENGINE ENGULFED INTO FLAMES. THE CONTACT VEERED TO THE SIDE OF THE ROAD AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE OVERHEATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE RAM 2500- PERALTA, NM
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EXHAUST GAS PRESSURE SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,503.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE RAM 2500- DENHAM SPRINGS, LA
TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT SUSPENSION WAS UNSTABLE AND THE VEHICLE SWAYED FROM LEFT TO RIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL EACH TIME THE FAILURE RECURRED. THE VEHICLE SHOOK VIOLENTLY IN THE FRONT AND THE REAR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 12/09/15. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE RAM 2500- BOTHELL, WA
I WAS DRIVING DOWN MY STREET TO MY HOUSE AND RIGHT BEFORE MY HOUSE I HEARD A BIG POP, I WAS DRIVING ABOUT 10-15 MPH. I WASN'T SURE WHAT IT WAS UNTIL I NEEDED TO TURN AND I COULDN'T. I GOT OUT AND MY TIRE DRIVERS SIDE TIRE WAS JAMMED INTO THE FENDER WELL AND THE TIE-ROD WAS BROKEN. WELL ABOUT 3 MONTHS PRIOR TO THIS HAPPENING I GOT A SAFETY RECALL NOTICE IN THE MAIL FOR THAT EXACT TIE-ROD. I CALLED THE DEALERSHIP AND THEY SAID THEY DIDN'T HAVE THE PART AND WHEN THEY DID GET THE PARTS IN FOR THAT RECALL THEY WOULD CALL ME. SO, BACK TO THE TIE-ROD BREAKING. I CALLED THE DEALERSHIP DWAYNE LANE IN EVERETT,WA AND ASKED THEM IF THEY TOW VEHICLES THAT ARE AFFECTED BY RECALLS AND IF I COULD GET A LOANER/RENTAL CAR AND THEY SAID NO. THEY ALSO SAID THEY STILL DIDN'T HAVE THE PARTS TO FIX THE ISSUE(RECALL). I WASN'T HAPPY WITH DODGE DUE TO THIS ISSUE. SO ABOUT 3 DAYS LATER THE DEALERSHIP CALLS ME BACK AND SAYS THEY GOT THE OK FROM DODGE TO PUT ON THE "RECALLED TIE-ROD" SO I CAN HAVE MY TRUCK BACK UNTIL THE FIX(NEW PARTS FROM THE RECALL) IS AVAILABLE. I ASKED THE SERVICE MANAGER IF HE WOULD EXCEPT THAT IF HIS FAMILY WAS IN THE VEHICLE AND HE SAID YES. I WASN'T HAPPY WITH THAT DECISION FROM DODGE TO PUT ON THE RECALLED TIE-ROD END TO GET ME BACK ON THE ROAD. SO, I ENDED UP GETTING MY TRUCK BACK WITH FAULTY PARTS ON IT AND DROVE IT FOR ABOUT 2-3 WEEKS AND THE DEALERSHIP CALLED TO SAY THE NEW PARTS ARE IN. THEY FIXED IT AGAIN AND HERE I AM NOW. NOW WITH THIS BUY BACK FROM DODGE, THE WAY I SEE IT SINCE THE RECALL HAS BEEN FIXED I WOULDN'T HAVE THE OPTION FOR DODGE TO BUY MY TRUCK BACK. I THINK THEY SHOULD HAVE TO GIVE ME THE OPTION ESPECIALLY SINCE MINE ACTUALLY DID BREAK WHILE I WAS WAIT FOR DODGE TO GET THE RECALL PARTS. PLEASE LOOK INTO THIS I DO NOT FIND THIS EXPECTABLE BUSINESS, IT WASN'T SAFE TO PUT THE RECALLED PART BACK ON MY TRUCK AND DODGE SAID IT WAS.
Source: NHTSA WEB SITE -
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2010 DODGE RAM 2500- SCHUYLERVILLE, NY
PERSONAL VEHICLE, ONE OF TWO, DROVE ON INTERSTATE 87. EXPERIENCED VIOLENT SHAKING ON THE FRONT END WHEN DRIVING OVER PAVEMENT TO BRIDGE TRANSITION ANGLED LEFT WHEEL FIRST, WHILE TRAVELING AT 70 MPH. STEERING WHEEL SHOCK VIOLENTLY FOR 4 TO 5 SECONDS. THIS HAPPENED TWICE ON MY TRIP UP NORTH. I HAVE HAD SIMILAR EXPERIENCE, BUT NOT AS SEVERE. I BELIEVE THE PAVEMENT TO BRIDGE THEN BRIDGE TO PAVEMENT TRANSITION BEING ANGLED, AMPLITUDE THE SEVERITY OF THE FRONT END SHAKING. MY VEHICLE DID HAVE RECALL WORK ALREADY DONE, THAT HAS NOT CORRECTED THE PROBLEM. THOUGH I LOVE MY RAM, I WILL NOT LET ANYONE ELSE DRIVE THIS VEHICLE. I KEEP BOTH HANDS ON THE WHEEL, WHITE KNUCKLED AT TIMES. I CONSIDER THE VEHICLE UNSAFE FOR DRIVING.
Source: NHTSA WEB SITE -
2010 DODGE RAM 2500- LAKE HAVASU CITY, AZ
TOTALLY INTEGRATED POWER SYSTEM TIPS FAILURE ... I DID THE RECOMMENDED 10,000 MILE FUEL FILTER REPLACEMENT AND TURNED THE IGNITION KEY "ON-OFF" THREE TIMES WITHOUT STARTING THE VEHICLE AS OUTLINED IN THE OWNERS MANUAL. I NOW HAVE AT LEAST 10 WARNINGS ON MY VEHICLE: CHECK ENGINE LIGHT, BRAKES, TRAILER, WILL NOT START, NO AIR CONDITIONING, HEADLIGHTS STAY ON, ONLY DRIVER SIDE OF BRAKES WORK, DIESEL REGENERATION REQUIRED POWER WILL BE REDUCED.....ETC. LOCAL DEALERSHIP STATED THE TOTALLY INTEGRATED POWER SYSTEM TIPS SHORT CIRCUITED. THEY SAY IT WILL COST AT LEAST $1,200.00. AFTER READING ALL OF THE COMPLAINTS AND PROBLEMS THESE VEHICLES ARE HAVING WITH THE TIPS, THERE MUST BE A RECALL. IN FACT THE DEALERSHIP TOLD ME THAT HE HAS SEEN THE TIPS SORT CIRCUIT JUST BECAUSE THE OWNER WASHED THEIR VEHICLE AND WATER GOT INSIDE THE TIPS.
Source: NHTSA WEB SITE -
2010 DODGE RAM 2500- LISBON, OH
VEHICLE REPAIRED UNDER RECALL 13V-529 ON 11/06/2013, DEALER RECOMMENDED THE NEED TO REPAIR AND ESTIMATED COST OF REPAIR OF IDENTICAL ITEMS ON 04/30/2015.
Source: NHTSA WEB SITE -
2010 DODGE RAM 2500- SUNAPEE, NH
DRIVING ON RT 90 WEST ALBANY NY TRUCK AND TRAILER WENT IN A DEATH WOBBLE AND WENT OF THE ROADWAY THIS WAS THE FIRST ACCIDENT TURNED TRUCK AROUND BROUGHT IT TO KEENE CHRYSLER IN KEENE NEW HAMPSHIRE THEY CHANGE ALL TIRES ALINED FRONT END SENT ME ON MY WAY NEXT ACCIDENT TIE RODE BROKE ON LEFT SIDE TRUCK LANDED IN DITCH DENTED BUMPERS TOWED TO LAMBERT CHRYSLER RAM JEEP AUTO 5 RIVER RD CLAREMONT NEW HAMPSHIRE 03743 . THEN THE NEXT ACCIDENT ACOURD ON 06/26/2013 SAME TIE RODE BROKE AGAIN TRUCK HAD TO BE TOWED TO LAMBERT AUTO SALES IN CLAREMONT NH 603 543 1507.. I HAVE TRYED TO GET CHRYSLER TO BUY BACK THIS LEMON I HAVE NAMES I SPOKE WITH THAT I COULD GET ANY ANSEWERS STILL HAVING PROBLEMS MATT IN NH THIS IS A DANGER,S TRUCK CHRYSLER HAS EGNORED MY CALLS BUT I STILL HAVE THE NAMES I SPOKE WITH AND PHONE NUMBERS MY TRUCK IS GOING TO BE OUT OF WARRANTY SOON AND THEY DON,T CARE THEY ONLY CARED THAT I GAVE THEM $ 45000.00 DOLLARS THE WHEN I STARTED TO HAVE ALL THESE PROBLEMS NO ONE WOULD LISTEN TO ME MY FAMILY IS STILL SCARED TO RIDE IN THIS TRUCK THANK YOU MATT.
Source: NHTSA WEB SITE -
2010 DODGE RAM 2500- LEANDER, TX
WHILE IN A PARKING LOT THE LEFT SIDE TIE ROD BROKE, WHICH I WAS FORTUNATE ENOUGH TO HAVE HAD IT HAPPEN IN THE PARKING LOT AND NOT 2 MINUTES EARLIER WHEN I WAS TRAVELING AT 75 MPH ON THE TOLL WAY. I HAD JUST RECEIVED THE RECALL NOTICE 3 DAYS PRIOR TO THE INCIDENT, AND HAD NOT HAD TIME TO TAKE IN IN. ONCE THE TRUCK ARRIVED TO THE DEALERSHIP MAXWELL SUPER CENTER LOCATED IN AUSTIN TEXAS, THEY ARGUED WITH ME THAT THE TIE ROD THAT HAD BROKE WAS NOT A PART OF THE RECALL AND THAT I WOULD BE RESPONSIBLE FOR PAYMENT. I LITERALLY HAD TO PROVE TO THEM ON THE FOLLOWING MONDAY THAT THIS WAS THE TIE ROD UNDER THE RECALL AND THAT EVERYONE CONCERNED WAS LUCKY THAT I WAS NOT KILLED OR KILLED SOMEONE ELSE I WAS ALSO INFORMED THAT THERE WAS ANOTHER RECALL ON MY TRUCK AS WELL THAT THEY WERE NOT YET PREPARED TO FIX AND THAT I WOULD BE PLACED ON A LIST AND CALLED ONCE THE NEEDED ITEMS WERE AVAILABLE TO MAKE SUCH REPAIRS, AND TO THIS DATE I HAVE YET TO HERE BACK ON THAT RECALL SO HOPEFULLY MY TRUCK DOESN'T CATCH FIRE UNTIL THEY GET AROUND TO NOTIFYING ME. THE SAD PART OF THIS WHOLE THING IS CHRYSLER WANTED ME OUT OF MY PREVIOUS TRUCK BECAUSE EVEN AFTER A COMPLETE ENGINE REPLACEMENT THEY STILL COULD NOT FIX THE ISSUES AND MAKE IT SAFE AND RELIABLE THIS WAS ON A 06 DODGE RAM 2500 THAT WOULD GET 21 MPG VS THIS 2010 THAT GETS 14 MPG WHICH THEY SAY THEY CAN FIND NOTHING WRONG, I HAVE ALSO HAD TO HAVE THE TRUCK IN 2 TIMES FOR A GASKET AROUND THE THIRD BRAKE LIGHT THAT LEAKS IN THE RAIN THUS FILLING THE TRUCK UP WITH WATER ON THE INSIDE.
Source: NHTSA WEB SITE