2002 DODGE RAM 2500 Complaints
View complaints related to 2002 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2002 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 DODGE RAM 2500- EIELSON, AK
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500 PICKUP TRUCK PURCHASED JUNE 2007. WHILE THE VEHICLE WAS PARKED AT A GAS STATION, IT BEGAN TO ROLL AWAY. HE THEN JUMPED INTO THE VEHICLE, DEPRESSED THE BRAKES AND PUT THE VEHICLE INTO DRIVE. THE DRIVER'S SIDE DOOR WAS SEVERELY DAMAGED AND BENT BACK TOWARD THE HOOD. HE HAD LEFT THE DRIVER'S SIDE DOOR OPEN WHILE PUMPING FUEL INTO THE VEHICLE. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO RECALL# 06E024000(ENGINE AND ENGINE COOLING). SINCE HIS VIN NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. THE FAILURE AND CURRENT MILEAGES WERE 78,124.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 DODGE RAM 2500- OTTAWA, 00
I WAS DRIVING MY TRUCK ON THE WAY TO THE COTTAGE WHEN THE BELT IN MY LEFT FRONT TIRE BLEW. I HAD TO MAKE A QUICK STOP AS TO NOT LOOSE CONTROL OF MY VEHICLE. THERE IS A RECALL ON AN EARLIER VERSION OF THE SAME TIRES PRODUCED 2 WEEKS PRIOR TO MY TIRES. DEFINITY DAKOTA A/T LT285/75R16 3DYUPBB3506 (MY DOT) DEFINITY DAKOTA A/T LT285/75R16 3DYUPBB3206 (TIRE RECALL) DEFINITY DAKOTA A/T LT285/75R16 3DYUPBB3306 (TIRE RECALL) I BELIEVE THAT THIS DEFECT IN THE PREVIOUS OFFICIAL RECALL SHOULD APPLY TO MY TIRES AS WELL. ANY HELP WOULD BE APPRECIATED. *TR THANKS
Source: NHTSA WEB SITE -
2002 DODGE RAM 2500- SNEADS, FL
MY 2002 DODGE RAM DASH IS FALLING APART. IT IS A TWO PART DASH, WITH BOTH PARTS CRACKED APART AND GETTING WORSE. NOW A PIECE IS INSIDE THE DASH SYSTEM OVER THE STEERING WHEEL. THIS SEEMS TO BE A WELL KNOWN PROBLEM AS WHEN I WENT TO THE LOCAL DODGE DEALERSHIP AND SHOWED THE ISSUE TO THE PARTS REPRESENTATIVE, HE INDICATED THAT HE KNEW ALL ABOUT THIS ISSUE. REPLACEMENT PARTS ARE CLOSE TO $400 FOR EACH PART, OR ALMOST $800 FOR BOTH DEFECTIVE DASH PARTS, NOT COUNTING THE LABOR FOR REMOVING THE DASH TO REMOVE THE BAD PARTS AND INSTALL NEW ONES. I AM CONCERNED ABOUT DASH PIECES FALLING INSIDE THE DASH AND CAUSING ELECTRICAL PROBLEMS THAT MAY AFFECT A SAFE DRIVE. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 2500- ALBERT LEA, MN
MY 2002 DODGE RAM 2500 IS HAVING PROBLEMS WITH ITS VP-44 ENGINE PUMP. IT GETS A "DEAD PEDAL" AND IN TRAFFIC IT SUDDENLY STOPS. THERE ISN'T ANYTHING YOU CAN DO BUT PULL OVER UNTIL IT COMES BACK ON. THIS ISN'T A GOOD THING IN HEAVY TRAFFIC, ESPECIALLY ON A 4 LINE ROAD IN THE LEFT LANE. THIS ALMOST CAUSED AN ACCIDENT WITH A SPEEDING SEMI (HE ALMOST REAR ENDED ME!). *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 2500- WESTMINSTER, MD
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING, BREAKING, AND FALLING APART. HE NOTICED CHUNKS OF THE DASHBOARD FALLING TO THE FLOOR. THE DEALER STATED THAT THERE WAS NO RECALL AND PROVIDED THE CONTACT WITH A REPAIR ESTIMATE. HE WAS ADVISED TO CALL THE DODGE MANUFACTURER. THE FAILURE MILEAGE WAS 137,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 DODGE RAM 2500- MORGANTON, NC
I HAVE A 1997 DODGE RAM PU WITH THE DASHBOARD FALLING APART THOUGHT IT WAS JUST NORMAL WEAR AND TEAR UNTIL I INHERITED MY FATHER'S 2002 DODGE RAM DIESEL PU. I NOTICED A COUPLE OF YEARS AGO HIS TRUCK'S DASHBOARD WAS CRACKING BUT DID NOT REALIZE THE EXTENT UNTIL I RECEIVED THE TRUCK LAST YEAR. THE DASHBOARD ON BOTH MY TRUCKS ARE IN TERRIBLE CONDITION WITH GAPING HOLES IN EACH. BOTH HAVE EXPOSED WIRING THAT YOU CAN SEE FROM JUST LOOKING AT THEM. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 2500- LAKE ODESSA, MI
2002 DODGE RAM HOOD FLEW OPEN WHEN DRIVING AT 55 MPH. HOOD HAD BEEN OPEN AND CLOSED BEFORE DEPARTURE AND WAS SECURE. HOOD AND SURROUNDING AREA SUSTAINED OVER $1,000 WORTH OF DAMAGE. THANKFULLY DRIVER WAS ABLE TO BRING TRUCK TO A STOP SAFELY. VERY FRIGHTENING EVENT. AUTO BODY DEALER INDICATES THIS IS A FREQUENT EVENT WITH DODGE RAMS. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 2500- CASTALIA, OH
I HAVE A 2002 DODGE RAM 2500 WITH ALUMINUM WHEELS. BOTH LEFT SIDE TIRES DEVELOPED LEAKS DUE TO CRACKS IN THE FACTORY WHEELS. HAD THE LEAKS BEEN ON THE RIGHT SIDE I MAY NOT HAVE NOTICED THEM GOING DOWN AND IT COULD HAVE BEEN RATHER DANGEROUS. WHEN CHECKING FOR REPLACEMENT RIMS I WAS TOLD AT TWO LARGE JUNK YARDS THAT DODGE HAD A PROBLEM WITH THE ALUMINUM RIMS AND WOULD DO NOTHING ABOUT IT. I HAVE BOTH RIMS WITH CRACKS. I CURRENTLY HAVE TWO STEEL RIMS ON AND TWO ALUMINUM. I AM UNCERTAIN ABOUT LEAVING THE TWO ALUMINUM RIMS ON AS I AM NOT SURE IF THEY WILL ALSO FAIL. *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 2500- PICKENS, SC
I HAVE A 2002 DODGE TRUCK 2500 DIESEL. THE DASH BUSTED RIGHT AFTER I BOUGHT ,I HAD TO BUY A COVER TO PUT OVER IT TO KEEP IT FROM FALLING APART. I KNOW OTHER DODGE TRUCKS HAVE THE SAME PROBLEM. I HAVE CHECK THEM WHEN I WOULD SEE THEM IN THE PARKING LOTS AND OTHER PLACES. I THINK THIS SHOULD BE CHECKED INTO AND BE A RECALL ON THEM. THANK YOU *TR
Source: NHTSA WEB SITE -
2002 DODGE RAM 2500- CARSON CITY , NV
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT EXPERIENCED ISSUES WITH THE 6-SPEED MANUAL TRANSMISSION IN HIS VEHICLE. THE CLUTCH WOULD FAIL WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE GEARS WOULD SLIP AS IF THE CLUTCH WERE DEPRESSED AND THE CONTACT SMELLED A BURNING ODOR WHILE DRIVING IN REVERSE. HE TOOK THE VEHICLE TO MULTIPLE DEALERS MORE THAN TEN TIMES. ONE OF THE DEALERS INSTALLED A NEW CLUTCH, BUT IT FAILED 10,000 MILES LATER. AT APPROXIMATELY 34,000 MILES, THE DEALER REPAIRED THE CLUTCH AGAIN; HOWEVER, THE ISSUE RECURRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000 AND FAILURE MILEAGE WAS APPROXIMATELY 500. UPDATED 1/5/09 *CN THE CONSUMER ALSO STATED WHEN BACKING UP HIS TRAILER THERE WAS A BURNING SMELL COMING FROM THE CLUTCH AREA. A TRANSMISSION SHOP EXAMINED THE CLUTCH AND PRESSURE PLATED AND DISCOVERED THE CLUTCH WAS WORN AND THE PRESSURE PLATE HAD HEAT MARKS FROM CLUTCH SLIPPAGE. THE MECHANIC ALSO STATED THE PRESSURE PLATE APPEARED MUCH OLDER THAN THE CLUTCH ITSELF BECAUSE OF THE LARGE STRANDS OF FIBER STUCK IN THE COVER THAT APPEARED TO BE FROM THE PREVIOUS CLUTCH THAT CAME APART. THE ENGINE LIGHT HAD ILLUMINATED. IT WAS DETERMINED THAT THE FUEL INJECTION PUMP NEEDED TO BE REPLACED. UPDATED 1/09/09. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE