1996 DODGE RAM 2500 Complaints

WHILE PULLING A TRAILER UP HILL, TRANSMISSION CONNECTOR MELTED, VEHICLE LOST ALL FLUIDS; SOME OF THE FLUIDS SPRAYED ON MUFFLER AND STARTED SMOKING. *AK *SCC

STARTER CAME ON WHILE DRIVING VEHICLE AT 40 MPH. I PARKED VEHICLE AND TURNED OFF THE IGNITION SWITCH AND REMOVED THE KEY, AND STARTER KEPT RUNNING. SMOKE WAS COMING FROM UNDER THE HOOD FROM THE BATTERY CABLES. I DISCONNECTED THE BATTERIES AND THE STARTER STOPPED. THE DEALER SAID THE RECALL FOR THE IGNITION SWITCH WIRING HAD NOTHING TO DO WITH THE STARTER. I BELIEVE THERE WAS A SHORT IN THE IGNITION WIRING THAT CAUSED THE STARTER TO COME ON. I CAN NOT IMAGINE HOW A STARTER SOLENOID COULD GET POWERED WITHOUT TURNING THE IGNITION SWITCH OR A SHORT.*AK

MY TRUCK DEVELOPED A RUNNING PROBLEM AND I TOOK IT TO THE DEALER AND I WAS TOLD THAT THE CONVERTER IS PLUGGED. THEN I WAS ALSO TOLD THAT SINCE I PUT A NON CHRYSLER PART ON MY TRUCK WHICH CAUSED THE FAILER THAT THEY WAS GOING TO VOID MY WARRENTY. WELL THE PART I PUT ON IS A SET OF CARB. CERTIFIED CAT FORWARD HEADERS. I DID NOT ALTER THE EXHAUST SYSTEM. THE FACTORY CONVERTER REMAINED AND UNTOUCHED. I WENT TO CHRYSLER WITH INFO FROM THE HEADER MANUFACTOR AND WITH THE MAGNUSON MOSS ACT THAT SAYS THE DEALER CAN NOT VOID MY WARRENTY FOR PUTTING THIS PRODUCT ON MY TRUCK. IT ALSO STATES THAT THE DEALER HAS TO PROVE THAT THE PART I PUT ON MY TRUCK WAS THE REASON FOR THE CONVERTER FAILER. WHICH THEY DIDNT DO. THEY JUST TOLD ME THAT THEY VOIDED MY WARRENTY AND THAT IS IT. WELL SINCE THEN I HAVE HAD TO REPLACE THE CONVERTER 3 MORE TIMES AT MY EXPENSE. AND EACH TIME I TOOK IT TO THE DEALER AND EACH TIME I WAS TOLD THAT THE WARRENTY IS VOIDED AND THEY WERE NOT GOING TO HELP ME. I THEN TOOK MY TRUCK TO A SHOP TO TEST OUT MY ELECTRONICS AND I WAS TOLD THAT THE ENGINE CONTROLL MODULE IS NOT WORKING PROPERLY. I THEN WENT BACK TO THE DEALER AND THEY TOLD ME THE WARRENTY IS VOIDED. THEN MY WIFE TOOK MY TRUCK INTO THE DEALER AND THEY REPLACED THE AFT OXYGEN SENSER AND CHARGED HER $260.00 TOO. WELL NOW AFTER THAT THE CONVERTER IS STARTING TO FAIL AGAIN. I MAINTAINE MY TRUCK TO THE BEST OPERATING CONDITION POSSIBLE. THE DEALER AND CHRYSLER HAVE REFUSED TO TALK WITH ME ABOUT THIS PROBLEM ANY MORE. ALL I WANT IS MY TRUCK TO RUN. I BOUGHT THIS TRUCK NEW IN MAY 1996. I HAVE HAD 3 TRANSMISSONS REPLACED AND THE INTIRE BRAKE SYSTEM OVER HAULED MY DODGE. IF YOU NEED ANY MORE INFO PLEASE CONTACT ME ANYTIME. THANK YOU. STEVE.*AK

WHILE DRIVING WITH MY WIFE & TWO GRAND DAUGHTERS, AT 60-65 MPH IN A 1996 DODGE RAM 2500 PULLING CHALLENGER TRAVEL TRAILOR, LEFT REAR TIRE HAD A TREAD SEPARATION; ORIGINAL EQUIPMENT, TIRE SIZE LT245/75R16, DAMAGING LEFT REAR FENDER WELL AND SIDE PANEL. I HAD TO REPLACE PICKUP BOX SIDE PANEL. THE TREAD WRAPPED AROUND AXLE AND DAMAGED LEFT REAR BRAKE LINE. THE TIRE DID NOT BLOW-OUT. I MAINTAINED CONTROL OF VEHICLES, WHICH WERE FISH-TAILING, AND WAS ABLE TO SLOW DOWN AND STOP ON SHOULDER OF HIWAY. THE HIWAY WAS CLEAR OF DEBRIS AND I HAD BEEN DRIVING ABOUT 1 HOUR WITH TEMPERATURES OF 90 - 95F.*AK

WHILE DRIVING ON THE HIGHWAY, CONSUMER HAD THE CRUISE CONTROL ENGAGED, HOWEVER WHEN CONSUMER TOUCHED THE BRAKES TO DISENGAGE THE CRUISE CONTROL IT DID NOT RESPOND, CONSUMER THEN WENT TO TURN THE SWITCH FOR THE CRUISE CONTROL OFF WHICH IS LOCATED ON THE STEERING WHEEL BUT IT STILL WOULD NOT COME OUT OF CRUISE CONTROL, CONSUMER WAS ABLE TO PULL OVER AND SHUT OFF THE ENGINE, UPON INSPECTION OF THE VEHICLE, CONSUMER DISCOVERED THAT THE CRUISE CONTROL CABLE WAS FRAYED, AND HAD BECOME HUNG UP ON THE HARD PLASTIC END OF THE CRUISE CABLE HOUSING, THE CABLE WAS REPLACED BUT IS THE SAME DESIGN OF THE FIRST ONE, CONSUMER BELIEVES THIS MAY HAPPEN AGAIN.*JB

CONSUMER STATES WHILE MAKING A RIGHT HAND TURN THE DRIVERS SIDE DOOR SWUNG OPEN. CONSUMER STATES IF IT WAS NOT FOR THE SEATBELT SOMEONE WOULD HAVE BEEN INJURED. CONSUMER STATES THAT THE METAL IN DOOR HAS FATIGUE.*AK.*JG

1 OFF THE MOUNTS THAT HOLDS GAS TANK BROKE. TANK FELL ABOUT 10 INCHES UNDER VEHICLE,WHICH COULD CAUSE A MAJOR FIRE IF IT HAD FALLEN TO THE GROUND.*AK

MAIN BRAKE LINE HAS RUSTED AND RUPTURED, OTHER LINE IS DETERIORATED. THE LINE RUPTURED AT HOME NOT ON THE ROAD. THIS COULD HAVE BEEN A DANGEROUS SITUATION.*AK

I BELIEVE THIS IS COVERED IN YOUR RECALL 97V084000 - TRANSMISSION COOLER LINE TO TRANSMISSION SPLIT AND OR FITTING FAILED CAUSING LOSS OF ALL TRANSMISSION FLUID. FACOTRY DEALER VAGUELY REFERENCED RECALL AND I LOCATED IT ON YOUR WEB SITE. I CONTACTED DAIMLER/CHRIYSLER RECALL CENTER AT 800-853-1403 AND THEY TOOK COMPLAINT REFERENCE # 9992910 AND THEN TOLD ME THAT THERE WAS NO SUCH RECALL ON ITEM AND YOUR 97V084000 WAS A TECHNICAL SERVICE BULLETIN. LOCAL DEALER INDICATES THIS RECALL DOES NOT SHOW ON THEIR DATABASE. SOME INDICATION THAT IT WAS OVER TWO YEARS OLD. MY INSURANCE HAD $340 TOW BILL AND I WAS OUT $278.43 IN REPAIRS. I NOTICED EXTREME AMOUNT OF SMOKE FROM UNDER VEHICLE AND WAS ABLE TO STOP BEFORE DAMAGING TRANSMISSION OTHER THAN RUNNING OUT OF FLUID. I WOULD LIKE TO KNOW IF THERE IS A RECALL AND WHAT IS GOING ON HERE. THANK YOU FOR YOUR ASSISTANCE.*AK

HEAT IS ON THE MODULE AND WILL CATCH ON FIRE.*AK THE TRANSMISSION FAILED AND WAS REBUILT. CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE MONEY HE PAID TO HAVE THE TRANSMISSION REBUILT. *YD