1996 DODGE RAM 3500 Complaints

WHILE DRIVING THERES A SQUEEKING NOISE, AND IF YOU HIT A POT HOLE SQUEEKING INCREASES. TOOK TO DEALER AND THEY HAVE REPLACED SHARKS THREE TIMES. PROBLEM STILL OCCURS. THE VEHICLE IS NOW OUT OF WARRANTY. DEALER REFUSING TO CORRECT THE PROBLEM FREE OF CHARGE. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

PLASTIC TRANSMISSION COOLING LINE MELTED, AND CAUSED FLUID TO LEAK. DEALER WAS NOTIFIED, AND REPLACE IT WITH A METAL LINE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

DEALERSHIP ONLY REPLACED RUBBER BOOTS, AND NOT VACUUM LINES, RESULTING IN OIL PUMPING INTO VACUUM LINES.*AK

DODGE DEALERSHIPS RECEIVED A NOTICE NOT TO USE FRAME FILTERS AS THEY EXPLODE AND THROW FRAGMENTS OF THE FILTER INTO THE ENGINES. DODGE OWNERS WERE NEVER WARNED. FRAM ADVERTISEMENTS SAY THEY HAVE THE BEST FILTERS. EVIDENTLY, THIS HAS HAPPENED MANY TIMES BEFORE ACCORDING TO MECHANICS AND OWNERS AND THE WEB. OUR TIME WARRANTY ENDED 01/02, BUT THE MILEAGE ISN'T EVEN CLOSE. WE BOUGHT THE BIG DODGE THINKING IT WOULD BE THE LAST TRUCK WE PURCHASE SINCE WE ARE IN OUR 70'S. THE CUMMINGS DIESEL ENGINE SHOULD RUN 300,000 MILES, SO 38,000 IS NOTHING IN COMPARISON. WE NEED SOME KIND OF HELP WITH THIS PROBLEM. THANK YOU, [XXX] & [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHILE DRIVING 40-70 MPH CONSUMER NOTICED FRONT END OF VEHICLE SHAKING. CONSUMER WOULD HAVE TO SLOW VEHICLE DOWN. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK

HYDRAULIC BRAKE LINE LEAKING FLUID, MAKING IT HARD FOR CONSUMER TO STOP. DEALER NOTIFIED.*AK

DEALERSHIP SERVICE DEPT FOUND THAT THE LEFT FRONT FRAME WAS TOTALLY BROKEN AND THE RIGHT FRONT SIDE WAS CRACKED AND ALMOST TOTALLY BROKEN IN SAME AREA. THEY SAY THAT IT CAN POSSIBLY BE WELDED BUT NO GUARANTEE WOULD HOLD. WE ASK THAT THEY CONTACT CHRSYLER TO SEE IF ANYTHING COULD BE DONE ABOUT IT, BECAUSE WE FEEL THAT THIS IS NOT SOMETHING THAT SHOULD HAPPEN. THEY SAID CHRSYLER REFUSED TO DO ANYTHING ABOUT IT, AND SAID SINCE IT WAS 6 YEARS OLD, AND HAD THAT MANY MILES ON IT THAT THEY WOULDN'T DO ANYTHING. WELL, WE FEEL THAT THEY SHOULD BE RESPONSIBLE FOR IT BECAUSE THEY ARE THE MANUFACTURER THAT BUILT THE TRUCK AND THE FRAME IS SUPPOSE TO LAST, ONE WOULD THINK LONGER THAN 6 YEARS. WE HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE WE HAVE OWNED OR ANYONE WE KNOW HAS NEVER. WE ALSO HAVE A 1987 CHEVROLET TRUCK AND IT HAS NO PROBLEMS WITH ITS FRAME. AFTER LOOKING AT THE PROBLEM CLOSER, IT APPEARS TO BE WHERE THE FRAME WAS WELDED TOGETHER IS WHERE IT BROKE AND CRACKED. IF I HAD NOT TAKEN IT IN TO GET IT ALIGNED, WHO KNOWS WHAT WOULD HAVE HAPPENED IF IT WOULD HAVE TOTALY BROKEN ON THE OTHER SIDE WHEN DRIVING DOWN THE HIGHWAY AT 70 MILES PER HOUR. THE SERVICE DEPT SAID THE ENGINE WAS ABOUT TO FALL OUT THE BOTTOM AND I WAS VERY LUCKY. THEY COULDN'T EXPLAIN WHAT WOULD HAVE CAUSED IT TO BREAK OTHER THAN SAYING IT WAS FROM STRESS. IT HAS NEVER BEEN IN AN ACCIDENT , AND HAS ALWAYS BEEN MAINTAINED AS LONG AS I HAVE OWNED IT. I FEEL THAT SOMETHING SHOULD BE DONE TO HELP, BECAUSE I HAD NO PLANS TO PURCHASE A NEW VEHICLE AND NOW I HAVE NO CHOICE UNFORTUNATLY. THIS WILL PUT A VERY BIG FINANCIAL HARDSHIP ON MYSELF AND MY FAMILY. PLEASE HELP AS SOON AS POSSIBLE. *AK

CONSUMER STATES WHILE TRAVELING AT 55 MPH HIT A BUMP IN THE ROAD THE FRONT END STARTED TO VIBRATE SO BAD CONSUMER HAD TO ALMOST STOP VEHICLE FOR IT TO STOP. NLM. CONSUMER REPLACED SWAY BAR, SOLID AXLE LINK, COIL AND FRONT SUSPENSION DUE TO VIBRATION. *YH

SMOKE WAS COMING FROM INSIDE OF VEHICLE THROUGH VENT PANEL AREA. HE WAS ABLE TO PULL OVER TO SHOULDERS. FIRE DEPARTMENT WAS CALLED OUT.*AK

WHILE DRIVING COULD SET UP CRUISE CONTROL AT SPEED, BUT IT WILL SUDDENLY ACCELERATE TO A POINT THAT CONSUMER HAS TO CONTROL VEHICLE. DEALER HAD BEEN CONTACTED ,AND PROBLEM COULD NOT BE FIXED. PLEASE PROVIDE MORE INFOMATION.*AK