2003 DODGE RAM QUAD CAB Complaints

THE DASHBOARD IS FALLING APART WITH SHARP PIECES FALLING INSIDE UNDER THE DASH WHICH MAY CUT WIRES OR EVEN THE AIR BAG. IT IS VERY BRITTLE. IT CAN BE MOVING OR STATIONARY.

TAKATA RECALL / I RECEIVED THE NHTSA CAMPAIGN NUMBER: 15V312000 (AIRBAGS) FRONTAL PASSENGER AIR BAG INFLATOR HOWEVER, IN ORDER TO REPAIR THE VEHICLE THE DASHBOARD WOULD HAVE TO BE REMOVED AND THE DEALER STATED THAT THEY WOULD NOT BE ABLE TO REMOVE THE EXISTING DASHBOARD WITHOUT DAMAGING THE DASHBOARD FURTHER. DODGE STATED THEY WILL NOT COVER THE PARTS NOR LABOR TO REPLACE THE DASHBOARD. THE DEALER CONTACTED WAS NATIONAL DODGE CHRYSLER JEEP RAM LOCATED AT 2223 N MARINE BLVD, JACKSONVILLE, NC 28546. I BELIEVE THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND SHOULD BE RESPONSIBLE FOR ANY DAMAGE TO THE VEHICLE CAUSED IN THE COMPLETE OF THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONTACTED THE DEALER. SEE ATTACHED EMAILS/PICTURES.

CRACKED DASHBOARD FOR NO REASON. CAR WAS PARKED. OPENED VEHICLE TO FIND CRACKED DASH. TOLD BY DEALERSHIP NOT THEIR PROBLEM. NEVER HAD ANY VEHICLE EVER DO THIS BEFORE. HAVE PURCHASED DODGES FOR YEARS, BUT NOW WILL NOT PURCHASE ANOTHER IF THEY DON'T OWN UP TO THEIR OBLIGATIONS.

2003 DODGE RAM QUAD CAB 4X4 HAD VEHICLE TOWED AND WHEN TOW TRUCK DRIVER HOOKED CHAINS TO FRAME RAILS TO WINCH VEHICLE ON TO TOW TRUCK THE CHAINS RIPPED THE STEEL OUT OF THE BOTTOM OF THE FRAME DO TO THE FRAME BEING ROTTED I HAVE UPLOADED PHOTOS. THIS IS A REAL SAFETY CONCERN DO TO THE FACT THE FRAME IS ENCLOSED AND THERE IS NO REAL WARNING OR SIGNS OF THE INTEGRITY OF THE REMAINING STRUCTURE OF THE FRAME. IT IS IN MY OPINION THIS NEEDS TO BE ADDRESSED AND FRAME SHOULD BE RECALLED THERE ARE MANY OTHER PEOPLE WITH THE SAME TRUCKS EVEN A LOT NEWER THAN THIS ONE BUT SAME FRAME AS MINE AND THE SAME PROBLEM THERE IS NO REASON OTHER THAN POOR ENGINEERING AND PREP OF THIS FRAME I OWN MANY OLD PIECES OF EQUIPMENT THAT ARE 30+ YEARS OLDER THAN THIS TRUCK AND NO ROT ISSUES LIKE THIS WEAR AND TEAR IS ONE THING BODY ROT ECT IS NORMAL BUT THIS IS A REAL SAFETY ISSUE THAT GIVES NO WARNING MANY OF THESE TRUCKS DRIVE DOWN THE ROAD SUCH AS MINE HAULING EQUIPMENT ECT IMAGINE 20K LBS DRIVING DOWN THE ROAD AND THE TRUCK SPLITS IN HALF DO TO THE INTERNAL FRAME ROT HOW MANY PEOPLE WILL DIE BEFORE THIS ISSUE I'D RECALLED BY CHRYSLER? TOYOTA DID IT TO THERE TRUCKS WHY SHOULDN'T DODGE PLEASE DON'T LET DODGE IGNORE THIS IT COULD BE SOMEONE IN YOUR FAMILY THAT GETS SERIOUSLY HURT OR DIES DRIVING ONE OF THESE TRUCKS OR FROM SOMEONE ELSE DRIVING ONE OF THESE TRUCKS. FYI I HAD THE PITTMAN ARM JOINT SNAP ON MY TRUCK WITH OUT WARNING IT WAS A SCARY MOMENT WHEN U LOSE STEERING I WAS LUCKY AND DIDN'T CRASH AND NO ONE GOT HURT .

SO MANY OF THESE TRUCKS HAVE DASHBOARDS THAT ARE LITERALLY FALLING APART AND THE RECALL ON THE AIRBAGS CAN'T BE DONE WITHOUT THE DASHBOARDS BEING REPLACED WHICH IS ABOVE $1400.00! MY 2004 TOYOTA 4RUNNER DASHBOARD DID THE SAME THING, ONLY NOT AS EXTREME AS FALLING APART LIKE MY DODGE RAM 1500. TOYOTA DID THE RIGHT THING AND RECALLED THE DASHBOARD! THIS TRUCK WAS JUST PURCHASED FOR MY SON AND NOW THEY CAN'T AND WON'T REPLACE THE AIRBAG UNLESS WE PAY TO HAVE THE DASHBOARD REPLACED? IF THE MANUFACTURER OF DODGE DOESN'T DO THE SAME AND I OR ONE OF MY PASSENGERS IS HURT BECAUSE OF THE RECALL AIRBAG, YOU BEST BELIEVE THERE WILL BE A HUGE LAWSUIT COMING THEIR WAY!

THE DASHBOARD AND HVAC SYSTEM HAS CRACKED TO PIECES CAUSING THE DEFROSTERS TO BE INOPERABLE MOST OF THE TIME AND CONSTANTLY BLOWS PIECES OF PLASTIC AND FOAM OUT OF THE VENTS OCCASIONALLY GETTING IN THE DRIVER'S EYES AND NOSE CAUSING SNEEZING AND DISTRACTING IRRITATION.

WHILE DRIVING THE VALVE SPRING BROKE AND DROPPED THE VALVE INTO THE CYLINDER CAUSING ENGINE DAMAGE. THIS IS A COMMON PROBLEM ON THE 5.7 HEMI ENGINE . ONE THAT DODGE IS WELL AWARE OF . THERE SHOULD BE SOME SORT OF FAVOR GIVEN ON THE MATTER . OUT OF ALL THE ENGINES I HAVE OWNED AS WELL AS WORKED ON THIS IS THE ONLY THAT HAS HAD THIS AS A COMMON FAILURE AND IT REALLY NEEDS TO BE ADDRESSED.

TL* THE CONTACT OWNED A 2003 DODGE RAM QUAD CAB. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO A DEER AND LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A CORN FIELD. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THERE IS A ENTRY GRAB HANDLE MOUNTED TO THE INTERIOR DOOR POST NEAR THE WINDSHIELD INTENDED AS AN ASSIST HANDLE. MY TRUCK IS EQUIPPED WITH RUNNING BOARD TO MAKE ENTRY EASIER INTO THE TRUCK CAB. I USED THE ASSIST HANDLE WHILE GETTING INTO THE TRUCK CAB, IT PULLED LOOSE FROM THE PILLAR CAUSING ME TO NEARLY FALL FROM THE TRUCK. I WAS ABLE TO GAIN MY BALANCE AND STEP DOWN FROM THE RUNNING BOARDS WITHOUT DOING ANY INJURY. I AM OF AVERAGE HEIGHT AND WEIGHT APPROPRIATE. WHEN I EXAMINED THE HANDLE I WAS SHOCKED TO SEE THE ONLY MOUNTING INVOLVED WAS PLASTIC WITH A BOLT THROUGH IT SCREWED TO THE DOOR FRAME. THIS IN NO WAY SHOULD BE CLASSIFIED AS AN APPROPRIATE ASSIST HANDLE TO AID ONE IN THE ENTRY OF THE VEHICLE.

THE WINDSHIELD APPEARS WEAK HAVING MANY POCK MARKS IN IT. THIS CAUSES THE WINDSHIELD WIPERS TO NEED TO BE REPLACED OFTEN. THE DASH IS SEVERELY CRACKED AND WE ARE AFRAID THAT THIS IS GOING TO CAUSE THE AIR BAG TO RUPTURE ON THE PASSENGER SIDE (BESIDES THE FACT THAT IT IS COMING APART).